Title: Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=4022596&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Travelers find serenity at this lakeside retreat where Japanese cuisine delights the palate and yoga classes offer perfect balance after a day of exploration ## Photo gallery for Lake Shikotsu Tsuruga Resort Spa MIZU no UTA ![Property entrance - Lake Shikotsu Tsuruga Resort Spa MIZU no UTA (Chitose)](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/f44ece8c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Junior suite with private open-air bath (NOT ONSEN) | Bathroom | Free toiletries, hair dryer, bidet, towels - Lake Shikotsu Tsuruga Resort Spa MIZU no UTA (Chitose)](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/c6ffa0ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fireplace - Lake Shikotsu Tsuruga Resort Spa MIZU no UTA (Chitose)](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/48cb04d2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge - Lake Shikotsu Tsuruga Resort Spa MIZU no UTA (Chitose)](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/452b6165.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese&Western style room with private open-air bath (NOT ONSEN) | In-room safe, desk, free WiFi, bed sheets - Lake Shikotsu Tsuruga Resort Spa MIZU no UTA (Chitose)](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/c09bc2c8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Lake Shikotsu Tsuruga Resort Spa MIZU no UTA sits by tranquil waters, offering an indoor mineral hot spring and effective spa treatments. On-site restaurants serve Japanese cuisine and breakfast with scenic garden and terrace views. Visitors appreciate the attentive staff. ## Reviews 9.4 Exceptional ## Popular amenities - Spa - Free airport shuttle - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £279 18 Jan - 19 Jan ## Room options ### Check availability for these dates Tonight [Jan 10 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=4022596&PinnedHotelID=4022596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=4022596&PinnedHotelID=4022596&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=4022596&PinnedHotelID=4022596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=4022596&PinnedHotelID=4022596&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4022596&PinnedHotelID=4022596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=4022596&PinnedHotelID=4022596&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4022596&PinnedHotelID=4022596&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=4022596&PinnedHotelID=4022596&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds 1 bed Showing 15 of 15 rooms ### View all photos for Junior Suite With Private Open Air Bath (NOT ONSEN) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/cf29a151.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite With Private Open Air Bath (NOT ONSEN) - Sleeps 4 ### View all photos for Japanese & Western Style Room With Private Open-Air Onsen Bath ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/9d783298.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese & Western Style Room With Private Open-Air Onsen Bath - Sleeps 4 ### View all photos for Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/10e3106c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN) - Sleeps 4 ### View all photos for Japanese&Western style room with private open-air bath (NOT ONSEN) ![Japanese&Western style room with private open-air bath (NOT ONSEN) | View from room](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/09755937.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese&Western style room with private open-air bath (NOT ONSEN) 9.6 Exceptional 10 reviews ### Highlights Balcony Air conditioning Fridge Flat-screen TV Pillow menu Hairdryer Separate bath and shower Bidet - 646 sq ft - Sleeps 4 - 2 Single Futons and 2 Single Beds ### View all photos for Junior suite with private open-air bath (NOT ONSEN) ![Junior suite with private open-air bath (NOT ONSEN) | Bathroom | Free toiletries, hair dryer, bidet, towels](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/c6ffa0ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior suite with private open-air bath (NOT ONSEN) ### Highlights Balcony Air conditioning Fridge Flat-screen TV Pillow menu Separate bedroom Hairdryer Separate bath and shower - 743 sq ft - 1 bedroom - Sleeps 4 - 2 Single Futons and 2 Single Beds ### View all photos for Japanese & Western style room ![Japanese & Western style room | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/8ff3c1c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese & Western style room 9.8 Exceptional 7 reviews ### Highlights Air conditioning Fridge Flat-screen TV Pillow menu Hairdryer Shower/bath combination Private bathroom Bidet - 538 sq ft - Sleeps 4 - 2 Single Beds and 2 Single Futons ### View all photos for Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/c0e70798.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included) 9.6 Exceptional 5 reviews ### Highlights Balcony Air conditioning Fridge Flat-screen TV Pillow menu Bidet Spring-water bath Bathrobes - 828 sq ft - Sleeps 4 - 2 Single Beds and 2 Single Futons ### View all photos for Premier Suite With Private Open Air Onsen Bath ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/a0c68c07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite With Private Open Air Onsen Bath - Sleeps 5 ### Pet Friendly Room - Sleeps 2 ### View all photos for Double Room ![Double Room | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/6163ca75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Air conditioning Fridge Flat-screen TV Pillow menu Hairdryer Private bathroom Bidet Free bottled water - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Suite with Private Open-Air Hot Spring (Kaiseki Dinner at Restaurant Included) ![Premium Suite with Private Open-Air Hot Spring (Kaiseki Dinner at Restaurant Included) | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/f178d6ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite with Private Open-Air Hot Spring (Kaiseki Dinner at Restaurant Included) ### Highlights Air conditioning Fridge Flat-screen TV Pillow menu Separate bedroom Bidet Spring-water bath Bathrobes - 1076 sq ft - 1 bedroom - Sleeps 5 - 2 Single Beds and 3 Single Futons ### View all photos for Standard King Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/cb5a5bbf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard King Room - Sleeps 2 ### View all photos for Japanese & Western Style Room (Town View) ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/5536d993.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese & Western Style Room (Town View) - Sleeps 4 ### View all photos for Japanese & Western Style Room With Private Onsen Bath ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/e01fabe6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese & Western Style Room With Private Onsen Bath - Sleeps 4 ### View all photos for Standard Japanese & Western Style Room ![In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/2e8ae3cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Japanese & Western Style Room - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChitose-Hotels-Lake-Shikotsu-Tsuruga-Resort-Spa-MIZU-No-UTA.h4022596.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChitose-Hotels-Lake-Shikotsu-Tsuruga-Resort-Spa-MIZU-No-UTA.h4022596.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.77402%2C141.40402&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=h2v5hxMC4z0EWZBs1A5cSehmEaE=) Shikotsuko Onsen, Chitose-shi Hokkaido, Chitose, Hokkaido, 066-0221 #### What's nearby - Shikotsuko Onsen \- 1 min walk \- 0.0 miles - Shikotsu-Toya National Park \- 1 min walk \- 0.0 miles - Shikotsu Visitor Center \- 2 min walk \- 0.1 miles - Lake Shikotsu \- 5 min drive \- 1.7 miles - Sapporo Dome \- 52 min drive \- 37.8 miles #### Getting around - Tomakomai Station - 23 min drive - New Chitose Airport (CTS) - 39 min drive #### Restaurants - ‪Cafe Lunch Store Hoo-Hoo - ‬7 min drive - ‪メメール - ‬1 min walk - ‪Lake Side Kitchen トントン - ‬2 min walk - ‪お釣りが出ない自販機 - ‬13 min drive - ‪レイクサイドVILLA翠明閣 - ‬4 min walk ## About this property ### Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Luxury resort near Lake Shikotsu You can look forward to a free return airport shuttle, an indoor mineral hot spring (onsen) and a terrace at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA. Adventurous travellers may like the cycling at this resort. Treat yourself to spa services, such as a facial, a Thai massage or aromatherapy. Make sure that you enjoy breakfast, dinner and Japanese cuisine at the two on-site restaurants. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden and a library. In addition to laundry facilities and a fireplace in reception, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self-parking and valet parking - Free train station pick-up, bike hire and hot springs on-site - A computer station, a gift shop and coffee/tea in reception - Guest reviews say great things about the helpful staff Room features All guest rooms at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA include perks, such as pillow menus and air conditioning, in addition to amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bidets, free toiletries and hairdryers - Fridges, coffee/tea makers and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/33000000/32880000/32874700/32874693/0409d8be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Shikotsu Tsuruga Besso Ao no Za Chitose - Spa - Free airport shuttle - Parking included - Free Wi-Fi 9.2 Wonderful 39 reviews £810 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=32874693&PinnedHotelID=32874693&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/16000000/15170000/15169500/15169453/b20df94c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan Chitose - Free Wi-Fi - Restaurant - Air-conditioning - Games room 8.8 Excellent 268 reviews £208 12 Jan - 13 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=15169453&PinnedHotelID=15169453&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/6000000/5120000/5111100/5111007/a97a00b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jozankei Tsuruga Resort Spa MORI no UTA Jozankei - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free return airport shuttle from 11:00 AM to 4:00 PM at scheduled times and on request - Free train station pick-up and drop-off shuttle - Free self parking on site - Free valet parking on site - Limited on-site valet and self parking ### Food and drink - 2 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Ama No Uta - AMAM Buffet Restaurant - Bar Ape ### Things to do - Bicycle rentals - Gym - Hot springs - Library - Yoga classes ### Family friendly - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Computer station ### Outdoors - Garden - In a national park - On a lake - Terrace ### Spa - Aromatherapy - Facials - Hot springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 3 floors - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Pillow menu ### Bathroom - Bidet - Free toiletries - Hair dryer - Towels provided ### Food and drink - Coffee/tea maker - Free bottled water - Refrigerator ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 7:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests with dietary restrictions or food allergies should contact this property in advance. Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests traveling with a service animal must contact the property prior to arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos are not able to use the on-site public bathing facilities ### Property is also known as Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose Lake Shikotsu Tsuruga Spa MIZU no UTA Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose Lake Shikotsu Tsuruga Spa MIZU no UTA Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose Chitose Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Shikotsu Tsuruga Mizu No Uta Shikotsu Tsuruga Mizu No Uta Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Chitose ## Frequently asked questions ### Is Lake Shikotsu Tsuruga Resort Spa MIZU no UTA pet-friendly? ### How much does it cost to stay at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA? ### How much is parking at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA? ### What time is check-in at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA? ### What time is check-out at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA? ### Does Lake Shikotsu Tsuruga Resort Spa MIZU no UTA provide a shuttle to the airport? ### Where is Lake Shikotsu Tsuruga Resort Spa MIZU no UTA located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Location ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 414 8 - Good 117 6 - Okay 15 4 - Poor 9 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Lifeng 3 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent private room and friendly staff. 100/100 ##### Lifeng Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Amber 3 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property, staff was friendly and helpful, food was delicious. ##### Amber Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Sandy 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buffet for breakfast/lunch and dinner if you selected meal plan. Wide range of food and freshly made. ##### Sandy Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Linda 1 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing experience! ##### Linda Stayed 1 night in May 2025 ### 10/10 Excellent #### wingtin 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staffs were nice The facilities were great ##### wingtin Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Yuecheng 29 Dec 2024 Liked: Staff & service, amenities, property conditions & facilities Fantastic property to rest. ##### Yuecheng Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Han 23 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very relaxing spot. ##### Han Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Jose Mari 3 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful place ##### Jose Mari Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Renee 3 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I highly recommend this onsen hotel in Hokkaido. The hotel is well decorated, comfortable, quiet, and 5 stars in staff service. Their breakfast and dinner buffet are wonderful and full of fresh and healthy choices. Hot spring area is excellent. We had a relaxing stay at the hotel. ##### Renee Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Verified traveller 4 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing place The hotel is a beautiful and special place. The staff were very friendly and helpful, the room was amazing and the onsen, restaurant and gym were perfect. ##### Verified traveller Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Krisna 11 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had very good times and wonderful memories staying at this resort. We will return again. ##### Krisna Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### John 1 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Simply amazing. Will be back. ##### John Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Keith 30 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is a Japanese style resort by the Lake, ("traditional" and "old world style"; We had to take off our shoes at the hotel entrance). Yet it had all the modern amenities expected these days. My wife and I stayed in the Premier Suite recently. It was very spacious and had a private Onsen. The living room had a lovely view of the tall trees lining the Lake, and 2 large massage arm chairs to enjoy the sunset view. Dinner was served in the Suite, kaiseki style, on the large dining table. Breakfast was served in a "private" dining area in the adjoining restaurant, and there was a view of the garden area in front of the Lake. The bathroom was large, and had a fantastic shower (but no bathtub). We enjoyed walking around the lovely neighbouring lakeside area and looking at the Volcano mountains. Hotel staff were always present, polite and helpful - Overall, a most pleasant stay ! ![Living room ](https://a.travel-assets.com/ugc/hotel-reviews/18a1e2e9-5a96-4351-9505-fbd4e657bee3-1753835961828.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bedroom ](https://a.travel-assets.com/ugc/hotel-reviews/559821dd-2d48-412b-be5f-1a9a0629cff6-1753835991211.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![View from breakfast room](https://a.travel-assets.com/ugc/hotel-reviews/77bd6a37-96db-445f-b5de-17ea16a45a57-1753836045444.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![The Lake ](https://a.travel-assets.com/ugc/hotel-reviews/0a16b266-d8bc-4775-82f6-5223973a31e2-1753836089833.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Keith Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Diane 18 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hokkaido Onsen Experienced Stayed in the room with outside onsen bath. Very spacious with massage chair and Netflix etc available on tv. Plenty of amenities, dessert from the onsite patisserie, kaiseki dinners, live harp music in lobby, roasting marshmallows , great steep sound system in lobby. Nice service! Loved the padded velvet robe/coat! ![](https://a.travel-assets.com/ugc/hotel-reviews/C67EE39D4F6F650A6422858706DE126F34406CCA1742268343096.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/278D0DAA5D32D6039C3EF44D2C47932475A456411742268342945.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2E7FB1C4973FFB1A457A0758DB074F92204796391742268352862.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Diane Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Hui Lan 9 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They have the good service for the clients and we are satisfied everyday ! ##### Hui Lan Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Cho Ki 24 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Clear, clam and relaxing hotel. Delicious and health buffet with very good and polite service. We had a happy experience to stay there. ##### Cho Ki Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Greg 10 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property and the private onsen was well worth the extra cost. Really enjoyed the small (10 shops or so) shopping area next to the hotel. Staff was incredibly helpful. ##### Greg Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Mable 2 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort is so quiet but yet with many guests! Food was excellent. Staff is super friendly with limited spoken English but very helpful with google translate. HIGHLY RECOMMEND ##### Mable Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Erin 25 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff and service. Dining options were amazing. The hiking trails were challenging and had scenic views. The lake views of the mountains are breathtaking. ##### Erin Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### YeeTing 9 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is impeccable! A truly relaxing experience! We were very well taken care of. The food is amazing and with a great variety of options. The onsen is very clean, particularly love the outdoor onsen after a night of snow fall. ##### YeeTing Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Arnold 30 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities best luxury hotel,. once of a life time hot spring experience. don't miss the dinner and breakfast options! strongly recommended ##### Arnold Stayed 1 night in May 2024 ### 10/10 Excellent #### Sebastian K C 5 Sept 2023 Liked: Cleanliness, staff & service This is my third time staying in this hotel. Always good and exceed my expectation. Will certainly go again. ##### Sebastian K C Stayed 1 night in Sep 2023 ### 8/10 Good #### Kwok fai 15 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything is very good ! ##### Kwok fai Stayed 1 night in Jun 2024 ### 8/10 Good #### Raymond 9 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Calm and peaceful environment ##### Raymond Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Mizuho 12 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities There were still very few guests after Covid and we enjoyed the quietness and tranquility. Loved the food, hot spring, antique speakers, harp performance in the lobby and walk around the lake. Highly recommended. ##### Mizuho Stayed 2 nights in Jul 2023 ## Expedia's Latest Trends ### Hotels > [La Goleta Hotel de Mar - Adults Only](https://www.expedia.co.uk/Pollensa-Hotels-La-Goleta-Hotel-De-Mar-Adults-Only.h10410762.Hotel-Information) > > [Dove Cottage beautifully restored Tudor cottage sleeps 6 or 7](https://www.expedia.co.uk/Cheltenham-Hotels-Dove-Cottage-Beautifully-Restored-Tudor-Cottage-Sleeps-6-Or-7.h39418311.Hotel-Information) > > [HiltonHotels Hotels in Bruges](https://www.expedia.co.uk/Bruges-Hotels-Hilton-Hotels.0-0-d6155224--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Chirk Castle](https://www.expedia.co.uk/Chirk-Castle-Hotels.0-l6185188-0.Travel-Guide-Filter-Hotels) > > [Hotel St. George by Nina](https://www.expedia.co.uk/Dublin-Hotels-Hotel-St-George-By-Nina.h520733.Hotel-Information) > > [Hotel Moskva](https://www.expedia.co.uk/Belgrade-Hotels-Hotel-Moskva.h2270879.Hotel-Information) > > [Cook's Club Corfu - Adults Only](https://www.expedia.co.uk/Corfu-Hotels-Cooks-Club-Corfu-Adults-Only.h74742925.Hotel-Information) > > [Caravan Parks St Ives](https://www.expedia.co.uk/St-Ives-Caravan-Parks.d182650-aaCaravanParks.Travel-Guide-Accommodation) > > [Lake Vyrnwy Hotel & Spa](https://www.expedia.co.uk/Oswestry-Hotels-Lake-Vyrnwy-Hotel-Spa.h879530.Hotel-Information) > > [Windsor Hotel](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Windsor-Hotel.h660807.Hotel-Information) > > [The Robin Hill Hotel](https://www.expedia.co.uk/Torquay-Hotels-The-Robin-Hill-Hotel.h16705942.Hotel-Information) > > [Luxury Hotels in Portsmouth](https://www.expedia.co.uk/Portsmouth-Hotels-Luxury-Hotel.0-0-d553248634335196573-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Hotels near Avenida da Liberdade](https://www.expedia.co.uk/Avenida-Da-Liberdade-Hotels.0-l6145195-0.Travel-Guide-Filter-Hotels) > > [Hogarths Hotel](https://www.expedia.co.uk/Birmingham-Hotels-Hogarths-Hotel.h4613725.Hotel-Information) > > [Pan Pacific Singapore](https://www.expedia.co.uk/Singapore-Hotels-Pan-Pacific-Singapore.h6594.Hotel-Information) > > [Hyatt Regency Paris Etoile](https://www.expedia.co.uk/Paris-Hotels-Hyatt-Regency-Paris-Etoile.h1337.Hotel-Information) > > [Hotels in Jupiter](https://www.expedia.co.uk/Jupiter-Hotels.d8007.Travel-Guide-Hotels) > > [Nandini Jungle by Hanging Gardens](https://www.expedia.co.uk/Payangan-Hotels-Nandini-Jungle-Resort-Spa-Bali.h1449734.Hotel-Information) ### Flights > [Flights from Gatwick (LGW) to Mumbai (BOM)](https://www.expedia.co.uk/lp/flights/lgw/bom/london-to-mumbai) ### Cars ### Activities ### Packages > [Miniatur Wunderland](https://www.expedia.co.uk/Miniatur-Wunderland-Hamburg-City-Center.d6155978.Attraction) > > [Málaga Holidays](https://www.expedia.co.uk/Malaga.d312.Holidays-City-Breaks) > > [Cambridge Arts Theatre](https://www.expedia.co.uk/Cambridge-Arts-Theatre-Cambridge-City-Centre.d6193445.Attraction) ### Holiday Rentals ---