Title: Shikotsuko Daiichi Hotel Suizantei Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Shikotsuko Daiichi Hotel Suizantei Hotel in Chitose with 3 restaurants and full-service spa ![Japanese Western Room (OpenAirBath, Garden, Only for Adult) | Deep-soaking bathtub](https://images.trvl-media.com/lodging/14000000/13500000/13493100/13493036/140a9cc1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/14000000/13500000/13493100/13493036/3034f55e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Western Room (OpenAirBath, Garden, Only for Adult) | Living area | LCD TV](https://images.trvl-media.com/lodging/14000000/13500000/13493100/13493036/51915eba.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room (Private Open Air Bath, Only for Adult) | Bathroom | Shower, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/14000000/13500000/13493100/13493036/w496h333x0y0-496ee875.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/14000000/13500000/13493100/13493036/bedec8e0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Shikotsuko Daiichi Hotel Suizantei offers a serene retreat near hot springs with an indoor mineral hot spring, natural pool, sauna, facial treatments, and three on-site restaurants. Enjoy free in-room WiFi, lobby coffee/tea, and 24-hour front desk assistance. 8.8 Excellent ## Popular amenities - Breakfast available - Spa - Bar - 24/7 front desk - Air conditioning - Parking included ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=13493036&PinnedHotelID=13493036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=13493036&PinnedHotelID=13493036&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=13493036&PinnedHotelID=13493036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=13493036&PinnedHotelID=13493036&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=13493036&PinnedHotelID=13493036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=13493036&PinnedHotelID=13493036&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=13493036&PinnedHotelID=13493036&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=13493036&PinnedHotelID=13493036&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ![Deluxe Twin Room (Only for Adult) | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/14000000/13500000/13493100/13493036/59c72597.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room (Only for Adult) ### Highlights Air conditioning LCD TV Private bathroom Hairdryer Bidet Daily housekeeping In-room safe Desk - 409 sq ft - Lake view - Sleeps 3 - 3 Single Beds ![Twin Room (Private Open Air Bath, Only for Adult) | In-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/14000000/13500000/13493100/13493036/816d001c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room (Private Open Air Bath, Only for Adult) ### Highlights Air conditioning LCD TV Private bathroom Hairdryer Bidet Daily housekeeping In-room safe Desk - 323 sq ft - Mountain view - Sleeps 2 - 2 Single Beds ![Luxury Twin Room (Private Bath in Living Room, Only for Adult) | Living area | LCD TV](https://images.trvl-media.com/lodging/14000000/13500000/13493100/13493036/6f7e4d2a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room (Private Bath in Living Room, Only for Adult) ### Highlights Air conditioning LCD TV Bathrobes Hairdryer Private bathroom Bidet Daily housekeeping In-room safe - 560 sq ft - Mountain view - Sleeps 3 - 3 Single Beds ![Japanese Western Room (OpenAirBath, Garden, Only for Adult) | Living area | LCD TV](https://images.trvl-media.com/lodging/14000000/13500000/13493100/13493036/51915eba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Room (OpenAirBath, Garden, Only for Adult) ### Highlights Garden Air conditioning LCD TV Bathrobes Hairdryer Private bathroom Bidet Daily housekeeping - 969 sq ft - Sleeps 5 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChitose-Hotels-Shikotsuko-Daiichi-Hotel-Suizantei.h13493036.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChitose-Hotels-Shikotsuko-Daiichi-Hotel-Suizantei.h13493036.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.77505%2C141.40260&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZbbBVzb1uuWG0eIVkcyH5TSb5BE=) Shikotsuko Onsen, Chitose, Hokkaido, 066-0281 #### What's nearby - Shikotsuko Onsen - 1 min walk - 0.0 miles - Shikotsu-Toya National Park - 1 min walk - 0.0 miles - Shikotsu Visitor Center - 3 min walk - 0.2 miles - Lake Shikotsu - 5 min drive - 1.7 miles - Sapporo Dome - 52 min drive - 37.8 miles #### Getting around - Tomakomai Station - 24 min drive - New Chitose Airport (CTS) - 38 min drive #### Restaurants - ‪Lake Side Kitchen トントン - ‬4 min walk - ‪Cafe Lunch Store Hoo-Hoo - ‬8 min drive - ‪レイクサイドVILLA翠明閣 - ‬5 min walk - ‪お釣りが出ない自販機 - ‬13 min drive - ‪メメール - ‬3 min walk ## About this property ### Shikotsuko Daiichi Hotel Suizantei Upscale hotel An indoor mineral hot spring (onsen), a garden and a bar are just a few of the amenities provided at Shikotsuko Daiichi Hotel Suizantei. For some rest and relaxation, visit the sauna, and indulge in a massage, a facial or a body treatment. Make sure that you enjoy breakfast and dinner at the 3 on-site restaurants. Guests can connect to free in-room WiFi. You'll also find perks such as: - Natural pool - Free self-parking - Breakfast (surcharge), free train station pick-up and hot springs on-site - A 24-hour front desk, coffee/tea in reception and a gift shop Room features All guest rooms at Shikotsuko Daiichi Hotel Suizantei boast perks, such as air conditioning, in addition to amenities, such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and bidets - Daily housekeeping and desks ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/5000000/4030000/4022600/4022596/bbc44f8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose - Spa - Free airport shuttle - Parking included - Free WiFi 9.4 Exceptional 548 reviews £299 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=4022596&PinnedHotelID=4022596&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun deck](https://images.trvl-media.com/lodging/16000000/15170000/15169500/15169453/6c970ac0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan Chitose - Free WiFi - Restaurant - Air conditioning - Game room 8.8 Excellent 265 reviews £198 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=15169453&PinnedHotelID=15169453&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/33000000/32880000/32874700/32874693/0409d8be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Shikotsu Tsuruga Besso Ao no Za Chitose - Breakfast included - Spa - Free airport shuttle - Parking included 9.4 Exceptional 38 reviews £775 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=32874693&PinnedHotelID=32874693&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/13000000/12650000/12645400/12645332/ce27dab5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lakeside Villa Suimeikaku Chitose - Breakfast included - Parking included - Free WiFi - Restaurant 9.8 Exceptional 57 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=12645332&PinnedHotelID=12645332&HadPinnedHotel=true®ionId=-1&adults=2) ![Boating](https://images.trvl-media.com/lodging/9000000/8130000/8121100/8121092/e34cec99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kyukamura Shikotsuko Chitose - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 49 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=8121092&PinnedHotelID=8121092&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps ### Parking and transport - Free train station pick-up and drop-off shuttle - Free self parking on site ### Food and drink - Breakfast available for a fee - 3 restaurants - A bar/lounge - Coffee and tea in common areas ### Restaurants on site - Souan - Taian - Taian - Grill ### Things to do - Full-service spa - Hot springs - Natural pool - Sauna ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - Garden ### Full-service spa - Aromatherapy - Facials - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Reflexology - Separate men/women areas in public bath - Yukata (Japanese robes) ## Room amenities ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LCD TV ### More - Air conditioning - Desk - Safe ## Policies ### Check-in Check-in start time: 3:30 PM; check-in end time: 6 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children 12 and younger are not allowed at this property; all guests older than 12 are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 12 years old and younger are not permitted at this property The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Shikotsuko Daiichi Hotel Suizantei Hokkaido Shikotsuko Daiichi Hotel Suizantei Shikotsuko Daiichi Suizantei Hokkaido Shikotsuko Daiichi Suizantei Shikotsuko Daiichi Hotel Suizantei Chitose Shikotsuko Daiichi Suizantei Chitose Shikotsuko Daiichi Suizantei Shikotsuko Daiichi Hotel Suizantei Hotel Shikotsuko Daiichi Hotel Suizantei Chitose Shikotsuko Daiichi Hotel Suizantei Hotel Chitose ## Frequently asked questions ### Is Shikotsuko Daiichi Hotel Suizantei pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Shikotsuko Daiichi Hotel Suizantei? > Self-parking is free at this property. ### What time is check-in at Shikotsuko Daiichi Hotel Suizantei? > Check-in start time: 3:30 PM; check-in end time: 6 PM. ### What time is check-out at Shikotsuko Daiichi Hotel Suizantei? > Checkout is at 11 AM. ### Where is Shikotsuko Daiichi Hotel Suizantei located? > Situated in Chitose, this spa hotel is 0.2 mi (0.3 km) from Shikotsuko Onsen and 1.3 mi (2.1 km) from Lake Shikotsu. Shikotsu-Toya National Park is 3.6 mi (5.9 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Shikotsuko Daiichi Hotel Suizantei Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 35 8 - Good 15 6 - Okay 6 4 - Poor 1 2 - Terrible 2 ### 9.2/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Property conditions & facilities ### 8/10 Good #### Ryun 27 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 전체적으로 만족합니다 다만 제가 생각하는 온천과는 약간 다른 곳이어서 조금더 좋은 정보가 제공되었다면 더좋은 선택을 할 수 있었지 않았을까 합니다 ##### Ryun Stayed 3 nights in Dec 2018 ### 6/10 Okay #### Verified traveller 13 Nov 2018 Disliked: Cleanliness #### 普通 酒店職員服務是好的,但洗手間和浴缸邊有臭味,床品也有不好的味道,其他還可以 ##### Verified traveller Stayed 1 night in Nov 2018 ### 8/10 Good #### Kenneth 9 Nov 2018 Liked: Cleanliness, staff & service Service is great but hotel is pretty old. Hot spring facilities looks tired and need to be refreshed. In room dinner and breakfast are pretty good. Location is great, minutes from local sightseeing points. ##### Kenneth Stayed 1 night in Nov 2018 ### 10/10 Excellent #### jay, moscow 28 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 노천탕이 딸린 방이 있는 료칸 최고였다. 비오는 날 노천탕에서 빗소리를 들어봤는지. 다만 주변에 편의점이 없어서 아쉬웠음. ##### jay Stayed 1 night in Aug 2018 ### 10/10 Excellent #### gwiseok, korea 3 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 썩 괜찮은 료칸 친절한 직원들이 함께하는 물이 정말 좋았던 료칸. 물이 미끌거리는데 하나도 찝찝하지 않고 깨끗하고 너무 좋았다. 프라이빗 온천이 딸린 방이었는데, 물 온도가 다소 뜨거웠던 것 외에는 모든 것이 완벽했다. 음식도 무척 맛있었는데, 살짝 아쉬운 것은 양이 많지는 않았다는 것. 보통 가이세키 먹고 나면 배가 좀 부르고 포만감을 느끼는 경우가 많은데, 여기서의 음식 양은 속이 든든하다고 할 정도는 아니었음. 그래도 맛있음. 그런데 이 료칸은 외국인이 거의 없는, 현지인들이 많은 곳이어서 그런지, 직원들의 영어가 유창하다고 느끼진 않았음. 그래도 워낙 친절하였기에 의사소통에 큰 문제는 없었음. 가격은 좀 있는 편이나, 후회하지 않을 만한 썩 괜찮은 숙박이었음. ##### gwiseok Stayed 1 night in Jul 2018 ### 6/10 Okay #### TSUYOSHI 1 Jul 2018 Liked: Cleanliness, staff & service Disliked: Room comfort #### ボイラーの音がうるさくて 特別室に宿泊しました。部屋も露天風呂も素晴らしかったですが、温泉のボイラーの音がうるさく、友人はよく寝られなかったようです ##### TSUYOSHI Stayed 1 night in Jun 2018 ### 6/10 Okay #### Verified traveller 25 Jun 2018 Liked: Cleanliness 硬體設備舊，走廊有些地方要修繕就直接大剌剌的擺在地上，餐點好吃，但和牛有筋可惜了整道菜 ##### Verified traveller Stayed 1 night in Jun 2018 ### 8/10 Good #### Hans 18 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Underbar mat Lite avsides men med skönt bad på altanen. Fantastiska måltider gjorde att det är mycket prisvärt! ##### Hans Stayed 2 nights in Jun 2018 ### 10/10 Excellent #### Bangie 10 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean and Japanese hospitality is excellent I wish I can stay longer ..... there will always be next time highly recommend👍 ##### Bangie Stayed 1 night in Jun 2018 ### 10/10 Excellent #### Verified traveller 1 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 十分に休息できる 部屋は広く清潔で、とても静かでゆっくりくつろげました。朝夕の食事も質が高く1泊だけでは惜しいと感じました。 ##### Verified traveller Stayed 1 night in May 2018 ### 10/10 Excellent #### Jj1403 25 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Room close to the lake, very friendly staffs We stay there 1 night as 3 woman in a different age, and everyone really enjoy everything in the hotel. We had both dinner and breakfast and we love them.The staffs are very nice and helpful even they have limited English skill but we talk to them by using Google Trans. Both private onsen and common hotel are great! We all love this hotel. ##### Jj1403 Stayed 1 night in May 2018 ### 10/10 Excellent #### Verified traveller 20 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 시코츠 다이이치 스이잔테이 그냥 최고입니다 온천 잠자리 청결도 음식 전부 최고 주변의 호숫가 절경도 최고 ##### Verified traveller Stayed 1 night in May 2018 ### 8/10 Good #### Kit Ching Persy 19 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 好好的温泉♨️酒店, 很清靜, 附近環境都好舒服. 將來一定會再入住👍 ![](https://a.travel-assets.com/ugc/hotel-reviews/s1039-p62a0d100-5b5e-11e8-9e2f-02427cbe7472-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1695-p678d3140-5b5e-11e8-9e2f-02427cbe7472-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1854-p6236eba0-5b5e-11e8-9e2f-02427cbe7472-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1962-p66325c30-5b5e-11e8-90f5-02426f8ac431-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kit Ching Persy Stayed 2 nights in May 2018 ### 10/10 Excellent #### Hoon Jong 18 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 아주 좋아요 휴식을 위한 최고의 장소 ![](https://a.travel-assets.com/ugc/hotel-reviews/s1109-p8a83d210-2a82-11e8-9cbc-0242fed17ade-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s157-p8e889170-2a82-11e8-9b80-6a03179474b2-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s183-p891f8720-2a82-11e8-8364-4e5751ef2f19-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hoon Jong Stayed 2 nights in Mar 2018 ### 10/10 Excellent #### Ngai Ting 6 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 整體服務很好,房間整潔,特別是晚餐更加為我這個行程畫上了完美句號, 下次旅行亦會再入住 ##### Ngai Ting Stayed 1 night in Feb 2018 ### 2/10 Terrible #### kay, taiwan 20 Feb 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 信件提問置之不理 出發前在飯店詢問相關問題，飯店完全置之不理，詢問是否有巴士搭乘，再無任何回覆下拖著大行李搭公車前往，真的超不舒服，是我這十多年來第一次碰到這樣的溫泉飯店；而且該飯店資深員工更是對外籍客無善意，非常不推此家溫泉飯店。 ##### kay Stayed 1 night in Feb 2018 ### 10/10 Excellent #### naopy, 北海道 18 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ゆったり寛げる空間 落ち着いた雰囲気で、施設内で宿泊者に会うことも多くなく、ゆったりと過ごせます。食事も美味しく、後悔なしです！ ##### naopy Stayed 1 night in Feb 2018 ### 6/10 Okay #### SHIGETAKA 26 Nov 2017 Disliked: Property conditions & facilities #### お気に入りの温泉 食事温泉は満足です。 部屋は清潔感有って問題無いのですがエアコンのファンがうるさくて！ 設備が古くなっているので問題の個所はしっかりとメンテしていただきたいですね！ ##### SHIGETAKA Stayed 1 night in Nov 2017 ### 10/10 Excellent #### William, HK 14 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A traditional hotel near the lake A very nice and quiet hotel located at the side of the Lake Shikotsu-ko, you can have a morning walk along side of the Lake. Staffs are very polite, and food is good. They have free coffee and tea room, that you can enjoy it any time during your stay. They have onsen at the hotel is nice, if you like to spend more, you can have the private onsen in your room. However, the price is a bit expansive to me. ##### William ### 4/10 Poor #### れい, 北海道 25 Mar 2017 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### 残念でした 露天風呂付客室に宿泊しましたが、夕食を済ませて部屋に戻ると、煙草の臭いが充満していました。ダクト部分から流れてきているようでしたが、臭いが強くかなり不快でした。あとは外の行燈が点かず、部屋の灯りをとって入浴しましたが、母は暗いからやめる言い夜は入浴しませんでした。トラブルがあらかじめわかっていたのなら、入浴時間を考えることができたので、事前に説明が必要だったと思います。きちんとした謝罪もなく、何ヶ月も前から楽しみにしていたのでとても残念でした。 ##### れい ### 10/10 Excellent #### 十分享受難忘的體驗 11 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 超正 優閒渡假一流，不過入住前建議買定啲野食夜晚做宵夜因為酒店沒有便利店只有汽水機和一間買少量手信的商店，或可選擇一泊兩食!酒店所有服務人員都很友善和細心，私人露天風呂落住雪响庭園浸浴，真係超正 ##### 十分享受難忘的體驗 ### 10/10 Excellent #### Kazuhiro 13 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### どれを取っても最高のお薦めホテル 2回目の宿泊だが、ホテル全体、部屋、風呂、サービス、食事のどれを取っても素晴らしい。 目の前は支笏湖で、部屋からは当然湖が見えるし、1階と2階にある休憩所からも当然湖が見え、またそこでは無料のお茶をいただくことができる。 大変お薦めのホテルです。 ##### Kazuhiro ### 10/10 Excellent #### Ms Cheng, hong kong 8 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### staff and location staff are very caring and sincere. Location is excellent with beacutiful lake view. ##### Ms Cheng ### 10/10 Excellent #### dibbie, hong kong 6 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 面向支芴湖風景怡人 整體來說是一間非常有水準的溫泉旅館，很適合情侶渡假和度蜜月，員工有禮貌私隱度極高，食物也很好，是值得一去再去的旅館 ##### dibbie ### 2/10 Terrible #### Verified traveller 21 Jan 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 不值這價格, 最差的一次日本溫泉旅館經驗 早晚餐味道, 種類, 質素非常一般, 客房舊, 溫泉露天風呂水溫不熱. 露天風呂景觀沒有什麼特別! 桑拿竟然沒有開動設備, 這旅館質素一點都不值這價格, 這次住宿是浪費時間及金錢! 住宿過其他平宜點的日式溫泉旅館還要好得多! 出發前旅館已確實留位了札幌送迎巴士「名湯ライナー」, 還提醒如不能搭乘, 要通知旅館因為巴士會一直等待. 但當日送迎巴士竟於預約時間前已離去, 是其他司機及工作人員告訴我的, 那司機就是停放了送迎巴士原先位置! 致電旅館, 職員只告訴到千歲機場改搭的士$6000YEN, 沒有告訴有其他方法 (其實是可以到千歲機場改搭中央巴士$1030 YEN)! 亦沒有解釋為什麼送迎巴士會於預約時間前已離去! 是否根本沒有成功留位? 職員英文不好, 只可單字及公式化對話, 多問一些已不能溝通了, 例如問早餐食多少時間, 職員已不明白! ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [The Harbour House Hotel](https://www.expedia.co.uk/Stranraer-Hotels-THE-HARBOUR-HOUSE-HOTEL.h24919660.Hotel-Information) > > [Odyssee Boutique Hotel Casablanca](https://www.expedia.co.uk/Casablanca-Hotels-Odyssee-Center-Hotel.h26829054.Hotel-Information) > > [OPUS Hotel Vancouver](https://www.expedia.co.uk/Vancouver-Hotels-OPUS-Hotel-Vancouver.h849562.Hotel-Information) > > [Family-Friendly Hotels near Ibiza Island](https://www.expedia.co.uk/Ibiza-Island-Hotels-Family-Friendly-Hotel.0-0-d602653-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [IBC Hotel](https://www.expedia.co.uk/Seoul-Hotels-IBC-HOTEL.h13335342.Hotel-Information) > > [Barceló Sants](https://www.expedia.co.uk/Barcelona-Hotels-Barcelo-Sants.h46853.Hotel-Information) > > [Pet-Friendly Hotels in Serra da Estrela](https://www.expedia.co.uk/Serra-Da-Estrela-Hotels-Pet-Friendly-Hotel.0-0-d6055612-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [B Ocean Resort Fort Lauderdale Beach](https://www.expedia.co.uk/Fort-Lauderdale-Hotels-B-Ocean-Resort.h5404.Hotel-Information) > > [Ruby Zoe Hotel London](https://www.expedia.co.uk/London-Hotels-Ruby-Zoe-Hotel-London.h87843675.Hotel-Information) > > [Holiday Parks Mablethorpe](https://www.expedia.co.uk/Mablethorpe-Holiday-Parks.d6346905-aaHolidayParks.Travel-Guide-Accommodation) > > [Lough Erne Resort](https://www.expedia.co.uk/Enniskillen-Hotels-Lough-Erne-Resort.h1685587.Hotel-Information) > > [Hotels in Bridgwater](https://www.expedia.co.uk/Bridgwater-Hotels.d4584.Travel-Guide-Hotels) > > [MacdonaldHotels Hotels in Pitlochry](https://www.expedia.co.uk/Pitlochry-Hotels-Macdonald-Hotels.0-0-d4228--bMacdonaldHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Ithaca](https://www.expedia.co.uk/Ithaca-Hotels.d6056124.Travel-Guide-Hotels) > > [Hotels near Ladybower Reservoir](https://www.expedia.co.uk/Ladybower-Reservoir-Hotels.0-l553248621532492767-0.Travel-Guide-Filter-Hotels) > > [Stunning house on the cliff overlooking Crantock Beach and the Gannel estuary](https://www.expedia.co.uk/Newquay-Hotels-Stunning-House-On-The-Cliff-Overlooking-Crantock-Beach-And-The-Gannel-Estuary.h49109952.Hotel-Information) > > [Petunia Ibiza, a Beaumier Hotel](https://www.expedia.co.uk/Sant-Josep-De-Sa-Talaia-Hotels-Petunia-Ibiza-Adults-Only.h3450236.Hotel-Information) > > [Axel TWO Barcelona - Adults Only](https://www.expedia.co.uk/Barcelona-Hotels-TWO-Hotel-Barcelona-By-Axel-Adults-Only.h10430311.Hotel-Information) > > [Hilton Moorea Lagoon Resort and Spa](https://www.expedia.co.uk/Moorea-Maiao-Hotels-Hilton-Moorea-Lagoon-Resort-Spa.h554778.Hotel-Information) > > [Les Suites at The Cliff Bay](https://www.expedia.co.uk/Funchal-Hotels-Les-Suites-At-The-Cliff-Bay.h29074260.Hotel-Information) > > [Tabacón Thermal Resort & Spa](https://www.expedia.co.uk/La-Fortuna-Hotels-Tabacon-Thermal-Resort-Spa.h1142389.Hotel-Information) ### Flights > [Flights from Liverpool (LPL) to Stuttgart (STR)](https://www.expedia.co.uk/lp/flights/lpl/str/liverpool-to-stuttgart) > > [Flights from Doha (DOH) to Toronto (YYZ)](https://www.expedia.co.uk/lp/flights/doh/yyz/doha-to-toronto) > > [Flights from London (LHR) to Jeddah (JED)](https://www.expedia.co.uk/lp/flights/lhr/jed/london-to-jeddah) > > [Flights from Birmingham (BHX) to Castrillon (OVD)](https://www.expedia.co.uk/lp/flights/bhx/ovd/birmingham-to-oviedo) > > [Flights from London (LHR) to Dallas (DFW)](https://www.expedia.co.uk/lp/flights/lhr/dfw/london-to-dallas) ### Activities > [Things to do in Lisdoonvarna](https://www.expedia.co.uk/Things-To-Do-In-Lisdoonvarna.d5287.Travel-Guide-Activities) ### Packages > [National Exhibition Centre](https://www.expedia.co.uk/National-Exhibition-Centre-Marston-Green.d6046975.Attraction) > > [Madeira Botanical Garden](https://www.expedia.co.uk/Madeira-Botanical-Garden-Funchal.d6081821.Attraction) ### Holiday Rentals > [Mexico Holiday Rentals](https://www.expedia.co.uk/Destinations-In-Mexico.d117.Holiday-Rental-Destinations)