Title: JPark Island Resort & Waterpark Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=2873976&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JPark Island Resort & Waterpark Luxury resort on the beach, with 7 outdoor pools ## Photo gallery for JPark Island Resort & Waterpark ![7 outdoor pools, pool cabanas (surcharge), pool umbrellas - JPark Island Resort & Waterpark (Lapu-Lapu)](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/18533234.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video - submitted by Mantradamiabyreyn](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/77cb6aad-44cb-4a62-b6e1-d8b9fd4c387d-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Business centre - JPark Island Resort & Waterpark (Lapu-Lapu)](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/a3a8f67f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Ballroom - JPark Island Resort & Waterpark (Lapu-Lapu)](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/98e510d0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sun deck - JPark Island Resort & Waterpark (Lapu-Lapu)](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/6f59519c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies JPark Island Resort & Waterpark offers beachfront relaxation and aquatic fun. Enjoy a private beach with sun loungers and great snorkeling. The property has seven outdoor pools, a lazy river, and a spa with hot stone massages. Guests consistently praise the attentive staff. ## Reviews 8.4 Very good ## Popular amenities - Bar - Breakfast available - Room service - On private beach - Gym £170 includes taxes & fees 19 Dec - 20 Dec ## Room options ### Check availability for these dates Tonight [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=2873976&PinnedHotelID=2873976&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Deluxe Room ![Deluxe Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/eb7d8349.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 7.4 Good 9 reviews ### Highlights Furnished balcony or patio Air conditioning Fridge LCD TV Blackout curtains Private bathroom Rainfall showerhead Hairdryer - 409 sq ft - Sleeps 4 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe Ocean ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/cf17245b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean 7.4 Good 3 reviews ### Highlights Furnished balcony or patio Air conditioning Fridge LCD TV Blackout curtains Private bathroom Rainfall showerhead Hairdryer - 409 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Mactan Suite Room ![24-inch LCD TV with cable channels, TV, DVD player](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/5cb96690.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mactan Suite Room ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Kitchenette Fridge LCD TV Blackout curtains Private bathroom - 818 sq ft - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Mactan Suite Ocean ![Mactan Suite Ocean | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/f412b8c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mactan Suite Ocean 8.8 Excellent 5 reviews ### Highlights Furnished balcony or patio Separate sitting area Air conditioning Kitchenette Fridge LCD TV Blackout curtains Private bathroom - 818 sq ft - Sleeps 4 - 1 King Bed OR 2 Single Beds ### View all photos for Premier Room ![Premier Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/3000000/2880000/2874000/2873976/17365ac3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room ### Highlights Furnished balcony or patio Air conditioning Fridge LCD TV Blackout curtains Rainfall showerhead Hairdryer Private bathroom - Sleeps 4 - 1 King Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLapu-Lapu-Hotels-JPark-Island-Resort-Waterpark.h2873976.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLapu-Lapu-Hotels-JPark-Island-Resort-Waterpark.h2873976.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.28253%2C123.99480&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BmFIktxSqbc-cU-VOytBFHCg3yI=) M L Quezon Highway, Maribago, Lapu-Lapu, Cebu, 6015 #### What's nearby - Jpark Island Waterpark \- 1 min walk \- 0.0 miles - Gaisano Grand Mall Mactan \- 7 min drive \- 2.5 miles - Cebu Yacht Club \- 18 min drive \- 4.8 miles - Mactan Marina Mall \- 18 min drive \- 4.8 miles - SM City Cebu \- 23 min drive \- 8.2 miles #### Getting around - Cebu (CEB-Mactan - Cebu Intl.) - 30 min drive #### Restaurants - ‪San Miguel Plaza - ‬4 min walk - ‪JLounge - ‬2 min walk - ‪amesa - ‬4 min walk - ‪Bo's Coffee - ‬4 min walk - ‪Cafeteria - ‬2 min walk ## About this property ### JPark Island Resort & Waterpark Luxury family-friendly resort located in Maribago A casino, free water park access and a swim-up bar are just a few of the amenities provided at JPark Island Resort & Waterpark. This resort is a great place to bask in the sun with a private beach, sunloungers and snorkelling. Indulge in aromatherapy, a body treatment and a body wrap at the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner and Asian cuisine. Enjoy the gym, as well as activities, such as boat tours and parasailing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site. Other perks at this resort include: - 7 outdoor pools and a children's pool, along with a lazy river, a waterslide and cabanas - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and babysitting (surcharge) - A banquet hall, meeting rooms and a gift shop - Guest reviews say great things about the helpful staff Room features All 820 rooms have comforts such as 24-hour room service and air conditioning, as well as perks such as free WiFi and safes. Other amenities include: - Bathrooms with rainfall showers and free toiletries - 24-inch LCD TVs with premium channels and DVD players - Furnished balconies or patios, fridges and electric kettles ## Similar properties ![Kayaking](https://images.trvl-media.com/lodging/1000000/380000/375200/375155/dcb16f22.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Plantation Bay a Real Resort with a Real Spa Lapu-Lapu - On private beach - Pool - All-inclusive - Spa 9.0 Wonderful 1,001 reviews £195 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=375155&PinnedHotelID=375155&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/35000000/34950000/34945800/34945712/0dca9849.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dusit Thani Mactan Cebu Resort Punta Engaño - Pool - Spa - Pet-friendly - Kids pool 8.6 Excellent 739 reviews £130 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=34945712&PinnedHotelID=34945712&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment room(s), body treatments, hydrotherapy, aromatherapy](https://images.trvl-media.com/lodging/1000000/200000/190600/190534/b02f9c5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Mactan, Cebu Lapu-Lapu - On private beach - Pool - Hot tub - Spa 9.2 Wonderful 1,055 reviews £202 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=190534&PinnedHotelID=190534&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1200000/1192100/1192069/12c3a73b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mövenpick Hotel Mactan Island Cebu Lapu-Lapu - On private beach - Pool - Hot tub - Spa 8.6 Excellent 1,000 reviews £109 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=1192069&PinnedHotelID=1192069&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/84000000/83450000/83441100/83441053/a030eb58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Cebu Mactan Resort Punta Engaño - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 358 reviews £180 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=83441053&PinnedHotelID=83441053&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3750000/3742500/3742416/81796f27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crimson Resort and Spa Mactan Lapu-Lapu - On private beach - Pool - Kids pool - Parking included 9.2 Wonderful 1,001 reviews £183 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=3742416&PinnedHotelID=3742416&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/46000000/45820000/45810500/45810437/4d14eb87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Island Resort Mactan, Cebu Lapu-Lapu - On private beach - Pool - Breakfast included - Spa 9.2 Wonderful 514 reviews £105 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=45810437&PinnedHotelID=45810437&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, kayaking](https://images.trvl-media.com/lodging/5000000/4340000/4333700/4333687/8901c8de.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bluewater Maribago Beach Resort Maribago - Pool - Spa - Kids pool - Waterslide 8.2 Very good 784 reviews £98 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=4333687&PinnedHotelID=4333687&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, sun-loungers, beach towels](https://images.trvl-media.com/lodging/4000000/3160000/3156300/3156282/c823b43d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Costabella Tropical Beach Hotel Maribago - On private beach - Pool - Spa - Waterslide 8.6 Excellent 1,001 reviews £102 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=3156282&PinnedHotelID=3156282&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Sea View | In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/16000000/15720000/15715500/15715493/79a6b733.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solea Mactan Resort Cordova - Pool - Spa - Kids pool - Waterslide 7.8 Good 300 reviews £61 includes taxes & fees 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=15715493&PinnedHotelID=15715493&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Limo/town car service - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,300 for adults and PHP 650 for children - 10 restaurants - 3 bars/lounges - A swim-up bar ### Restaurants on site - The Abalone ### Things to do - 7 outdoor pools - Boat tours - Casino - Children's pool - Free water park - Full-service spa - Gym - Lazy river - Mini golf - Motor boating - Parasailing - Shopping - Snorkelling - Waterslide ### Family friendly - 7 outdoor pools - Babysitting (surcharge) - Children's pool - DVD player - Free water park access - In-room refrigerator - Lazy river - Lifeguards on site - Mini golf - Waterslide ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - Business centre - Conference centre - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - Garden - On a private beach - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Facials - Hot stone massages - Hot tub - Spa open daily - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path of travel ### More - Banquet hall - Designated smoking areas - Lifeguards ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 24-inch LCD TV with premium cable channels - DVD player ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Refrigerator ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children aged 6 and younger eat free breakfast Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (31 December) Gala Dinner per adult: PHP 6500 - New Year's Eve (31 December) Gala Dinner per child: PHP 3250 (from 7 to 12 years old) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately PHP 1300 for adults and from PHP 650 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation A car is required for transport to and from this property ### Property is also known as Imperial Palace Waterpark Imperial Palace Waterpark Lapu Lapu Imperial Palace Waterpark Resort Imperial Palace Waterpark Resort Lapu Lapu JPark Island Resort Waterpark Lapu Lapu JPark Island Resort Waterpark JPark Island Waterpark Lapu Lapu JPark Island Resort Waterpark Lapu-Lapu Imperial Palace Waterpark Hotel Lapu Lapu JPark Island Resort & Waterpark, Cebu Cebu Island/Mactan Island JPark Island Waterpark Lapu-Lapu JPark Waterpark LapuLapu Jpark & Waterpark Lapu Lapu JPark Island Resort & Waterpark Resort JPark Island Resort & Waterpark Lapu-Lapu JPark Island Resort & Waterpark Resort Lapu-Lapu ## Frequently asked questions ### Does JPark Island Resort & Waterpark have a pool? ### How much does it cost to stay at JPark Island Resort & Waterpark? ### Is JPark Island Resort & Waterpark pet-friendly? ### How much is parking at JPark Island Resort & Waterpark? ### What time is check-in at JPark Island Resort & Waterpark? ### What time is check-out at JPark Island Resort & Waterpark? ### Where is JPark Island Resort & Waterpark located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## JPark Island Resort & Waterpark Reviews ## Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 458 8 - Good 367 6 - Okay 116 4 - Poor 33 2 - Terrible 30 ### 8.6/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.2/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Janine 3 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast is awesome ##### Janine Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Corazon 16 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was good. Clean bathroom, very white towels and amenities excellent. ##### Corazon Stayed 3 nights in Nov 2025 ### 6/10 Okay #### david 1 Dec 2025 Liked: Cleanliness, property conditions & facilities Yes ##### david Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Dennis Rey 11 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Perfect for family bonding. ##### Dennis Rey Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Sheirra Lane 1 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed our stay! ##### Sheirra Lane Stayed 1 night in Apr 2025 ### 4/10 Poor #### Jeffrey 28 Aug 2025 Disliked: Staff & service, amenities, property conditions & facilities I’ve stayed in this hotel multiple times over the last few years and it has definitely gone downhill. It is in need of a lot of maintenance if it wants to keep up with other hotels at the same price. Jpark is not worth what they are asking right now. Yes they have a nice pool, but unless that’s the only thing you do and you spend zero time in the room, my recommendation is to stay away. There are a lot of other hotels with better facilities at the same price or less you can stay at. ##### Jeffrey Stayed 3 nights in Aug 2025 ### 8/10 Good #### Susana 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a good place for families. Check in was a little long. We checked in early but unfortunately our room was not yet ready. We were able to make use of the pools. The grouds were nice and clean. There was a big main pool, lazy river, lids play area, and beach. Due to the weather we were unable to into the ocean water. ##### Susana Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### ROSEPHIL 16 May 2025 Liked: Cleanliness, staff & service excellent experience with staff. lazy river and wave pool under maintenance ##### ROSEPHIL Stayed 1 night in May 2025 ### 8/10 Good #### Adam 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pools.. ##### Adam Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Chris 9 Dec 2025 Disliked: Cleanliness, amenities, property conditions & facilities There are so many things wrong with this hotel, it was mostly funny, except for the food poisoning and subsequent 72hrs of squirts and vomitting. Let's start at the beginning... First, they never replied to my message, via expedia, requesting a rollaway bed. Radio silence. On check-in, they'd assigned the wrong configuration... a twin, not the king booked but resolved that as you expect they might. Then of the keycards given, 1 of 4 worked. Only discovered after we ventured downstairs 30mins after check-in to eat at their restaurant as we'd not eaten since breakfast (this decision proved to be a grave mistake), I'd pizza, a mocktail, and they provided the table with a crafe of suspicious water. When we returned to be locked out, I went back down to reception with the non working keycards, but in their wisdom, they'd greenlit some cultural drum performance right next to reception, so it was sign language and screaming at one foot apart. Returned to room bemused (food poisioning hadn't kicked in yet). The room was a suite, not cheap either. It looked clean, but they really need to stay in their hotel once every now again to see the problems. First the tv's cant be turned off via the remote, and can only be turned off by long pressing the power button hidden underneath the tv. Otherwise it displays a screensaver, all night. There was also two sky legacy remotes still in the room that were completely redundant. Nowhere next to bed to plug in a charger. I ran out of characters. ##### Chris Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Shintaku 16 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Shintaku Stayed 7 nights in Apr 2025 ### 8/10 Good #### Manu 4 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Amazing…we had a great stay.. great pools and amazing staff ##### Manu Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### jowell 1 Sept 2024 Liked: Staff & service, amenities, property conditions & facilities Great staff ##### jowell Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Jefferson 15 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for kids and adults ##### Jefferson Stayed 1 night in Jul 2022 ### 10/10 Excellent #### David 10 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice and relaxing place to spend a few days. Staff are absolutely first class. ##### David Stayed 2 nights in Mar 2024 ### 2/10 Terrible #### Janelle 21 May 2025 Paid the suite room but the room appliances are old. The concierge are not friendly except for the lady on duty. The televisions, phones are obsolete smells old! I should have booked in Shangrila. ##### Janelle Stayed 1 night in May 2025 ### 8/10 Good #### Zhin Kwang 9 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There is a korean street across the resort. ##### Zhin Kwang Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### William 14 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very respectful and always willing to offer assistance in all interactions with our family. ##### William Stayed 7 nights in Nov 2023 ### 8/10 Good #### Richard 20 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel and water park are nice. They do allow considerable amount of “day pass” patrons visit which crowds large pool/water park areas and makes very difficult for hotel guests to find good seating. ##### Richard Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Chris 29 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed here on my visit to getting married. My fiancé, whom lives in the Philippines enjoyed the stay as much as I did. ##### Chris Stayed 6 nights in Aug 2023 ### 10/10 Excellent #### Verified traveller 3 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It would be great if they had a diver to do turtle and sardines run and island hoping. ##### Verified traveller Stayed 2 nights in Aug 2024 ### 8/10 Good #### Shunsuke 26 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities quiet ##### Shunsuke Stayed 4 nights in Aug 2024 ### 4/10 Poor #### Sven Jonas 2 May 2025 Liked: Staff & service #### Greed The whole resort is a setup to rip off money from mainly Korean charter tourists. I wouldn’t recommend anyone to go here. The water park for kids is quite ok for a day or two. The Pororo playground in the hotel is small compared to a regular playground in a mall but cost ten times more. Wow totally crazy. And to finalize the rip off they can’t arrange a regular taxi to the airport. You are supposed to take the hotel taxi also ten times more expensive than a regular taxi. ##### Sven Jonas Stayed 2 nights in Apr 2025 ### 8/10 Good #### Naoyuki 3 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Naoyuki Stayed 3 nights in Oct 2024 ### 6/10 Okay #### Verified traveller 22 Sept 2024 Liked: Cleanliness, staff & service The room service food quality was poor. ##### Verified traveller Stayed 4 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [5 Star Hotels in Bude](https://www.expedia.co.uk/5Star-Bude-Hotels.s50-0-d182475.Travel-Guide-Filter-Hotels) > > [Hotels in 7th Arrondissement](https://www.expedia.co.uk/7th-Arrondissement-Paris-Hotels.0-n6187874-0.Travel-Guide-Filter-Hotels) > > [Best Western Queens Hotel](https://www.expedia.co.uk/Dundee-Hotels-Best-Western-Queens-Hotel.h5418.Hotel-Information) > > [Henann Resort Alona Beach](https://www.expedia.co.uk/Panglao-Hotels-Henann-Resort-Alona-Beach.h4521273.Hotel-Information) > > [Guildford Manor Hotel & Spa](https://www.expedia.co.uk/Guildford-Hotels-Guildford-Manor-Hotel-Spa.h2041521.Hotel-Information) > > [Aparthotels Benidorm](https://www.expedia.co.uk/Benidorm-Apart-Hotels.d181363-aaApartHotels.Travel-Guide-Accommodation) > > [All-Inclusive Hotels in Algeria](https://www.expedia.co.uk/Destinations-In-Algeria-All-Inclusive-Hotel.0-0-d3-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [The Zen Hotel Palo Alto](https://www.expedia.co.uk/Palo-Alto-Hotels-The-Zen-Hotel-Palo-Alto.h889343.Hotel-Information) > > [Southview VIP lodge brand new for 2020 stunning lodge fitted to 5 star standard](https://www.expedia.co.uk/Skegness-Hotels-Southview-VIP-Lodge-Brand-New-For-2020-Stunning-Lodge-Fitted-To-5-Star-Standard.h57137213.Hotel-Information) > > [Hotels near Kuramathi Island](https://www.expedia.co.uk/Kuramathi-Island-Hotels.d6050589.Travel-Guide-Hotels) > > [Safestay York Micklegate](https://www.expedia.co.uk/York-Hotels-Safestay-York-Hostel.h4099734.Hotel-Information) > > [Mithi Resort & Spa](https://www.expedia.co.uk/Dauis-Hotels-Mithi-Resort-Spa.h8460711.Hotel-Information) > > [CGH Résidences Boutique Le Hameau de Pierre Blanche](https://www.expedia.co.uk/Les-Houches-Hotels-CGH-Residences-Spas-Le-Hameau-De-Pierre-Blanche.h2947047.Hotel-Information) > > [Village Hotel Cardiff](https://www.expedia.co.uk/Cardiff-Hotels-Village-Hotel-Cardiff.h200304.Hotel-Information) > > [The Shakespeare Inn](https://www.expedia.co.uk/Telford-Hotels-The-Shakespeare-Inn.h4275249.Hotel-Information) > > [La Quinta Inn & Suites by Wyndham Cocoa Beach Oceanfront](https://www.expedia.co.uk/Cocoa-Beach-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Cocoa-Beach-Oceanfront.h894002.Hotel-Information) > > [Viking Hotel](https://www.expedia.co.uk/Blackpool-Hotels-Viking-Hotel.h4533310.Hotel-Information) > > [ St John's Lodge (incl off-site health club)](https://www.expedia.co.uk/Windermere-Hotels-St-Johns-Lodge.h2632280.Hotel-Information) > > [ Plantation Bay a Real Resort with a Real Spa](https://www.expedia.co.uk/Lapu-Lapu-Hotels-Plantation-Bay-Resort-And-Spa.h375155.Hotel-Information) > > [FourSeasons Hotels in Funchal](https://www.expedia.co.uk/Funchal-Hotels-Four-Seasons.0-0-d1232--bFourSeasons.Travel-Guide-Filter-Hotels) ### Flights ### Packages > [Mecca Bingo](https://www.expedia.co.uk/Mecca-Bingo-Scarborough-City-Centre.d553248621532494424.Attraction) ### Holiday Rentals ### General > [Visit Budapest](https://www.expedia.co.uk/Budapest.dx179994) > > [Visit Paramaribo](https://www.expedia.co.uk/Paramaribo.dx2745)