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"Staff was AMAZING, they were there every time you needed them and always asked about the stay. The food was good and the happy hour and chocolate hour was what we looked forward to everyday. It was an easy 15 minute walk to Mactan Newtown ( although parts don’t have a sidewalk). "

"The worst of the worst customer service from the time we were checking in. We were the first at check-in counter as we arrived at the hotel at around 8 AM. We understand check-in time is 3PM so we patiently waited. However, we noticed they have been letting in everyone that came in to the check-in counter so we tried to follow up multiple times. They’ve been telling us no available room yet which is hard to believe because everybody that came in from 9AM till 2:55PM got in except for us. Finally, at exactly 3PM they let us get a room. They said that check in time is actually 3PM. REALLY???"

"Expensive but you have lots of choices"

"Amazing Team!"

"The breakfast buffet is great! The pool is not ideal for swimming laps. So many children everywhere. The shower is lukewarm, not hot. The last shuttle from the airport is at 7 pm, so even though it was included, we couldn't use it because we got in just after that. "

"Bathroom smell, room okay for a short stay as in airport conv niece, great roof top oool bar, cafe and reception very welcoming,,staff excellent."

"Everything 👍"

"Amazing stay"

"the breakfast was wonderful. the spices restaurant very nice. the staff is the best."