4/5 Good
Verified traveller
Travelled with family
9 Jan 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2021
Makati Shangri-La, Manila
Photo gallery for Makati Shangri-La, Manila
Overview of Makati Shangri-La, Manila
Makati Shangri-La, Manila
4.4/5 Excellent
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
- Personal protective equipment
Ayala Street and Makati Avenue, Makati, Manila, 1200
Explore the area
- Makati Medical Center17 min walk
- Manila (MNL-Ninoy Aquino Intl.)11 min drive
- SM City BF Parañaque15 min drive
- SM North EDSA17 min drive
Choose dates to view prices
About this area
Makati
In the city centre, Makati Shangri-La, Manila is in San Lorenzo, a neighbourhood in Makati with good shopping. Travellers who have shopping on the agenda can visit SM Mall of Asia and Venice Grand Canal Mall, while those looking for another kind of activity may want to check out Manila Bay. Looking to enjoy an event or a game while in town? See what's going on at Smart Araneta Coliseum, or consider a night out at Oasis Manila.
What's nearby
- Greenbelt Shopping Mall - 6 min walk
- Glorietta Mall - 7 min walk
- Makati Medical Center - 17 min walk
- SM City BF Parañaque - 15 min drive
- SM North EDSA - 17 min drive
Getting around
- Manila EDSA Station - 3 min drive
- Ayala Station - 10 min walk
- Manila (MNL-Ninoy Aquino Intl.) - 11 min drive
Restaurants
- Circles Event Cafe — 1 min walk
- Inagiku — 1 min walk
- Persia Grill - 3 min walk
- Escolta - 4 min walk
- Blackbird - 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free secured, covered self-parking on site
- Free valet parking on site
- Wheelchair-accessible parking and van parking available
- 24-hour return airport shuttle (surcharge)
- Limo/town car service
Food and drink
- 5 restaurants and 1 coffee shop/cafe
- 1 poolside bar and 1 bar
- Room service available
Things to do
- 24-hour fitness centre
- Art gallery
- Children's pool
- Full-service spa
- Outdoor pool
- Sauna
- Shopping centre
- Shopping
- Hot tub
- Steam room
Family friendly
- Babysitting/childcare (surcharge)
- Children's pool
- Laundry facilities
- Outdoor pool
- Fridge
- Snack bar/deli
Conveniences
- ATM/banking services
- Ballroom
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Filipino
Business services
- Business centre
- Conference centre (15780 square feet of space)
- Meeting rooms - 12
Outdoors
- Garden
- Pool sunloungers
Spa
- Aromatherapy
- Body treatments
- Massages
- Massage/treatment rooms
- Sauna
- Steam room
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille signage
- Doorbell and phone notification
- Grab bar near toilet
- In-room accessibility (select rooms)
- Lever door handles
- Low-height electrical outlets in bathroom
- Pool access ramp on site
- Sign language-capable staff
- Step-free path to entrance
- Valet for wheelchair-equipped vehicle
- Visual fire alarm
- Well-lit path to entrance
- Wheelchair-accessible bathroom vanity
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to lift
- Wheelchair-accessible pool
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
- Wheelchair accessible (may have limitations)
- Wheelchairs available on site
More
- Couples dining
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Hypo-allergenic bedding
- Pillow menu
Bathroom
- Dressing gowns
- Designer toiletries
- Hairdryer
- Separate bath and shower
- Towels
Entertainment
- 32-inch LED TV
- TV channels
Food and drink
- Champagne service
- Coffee/tea maker
- Free bottled water
- Minibar
- Fridge
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Individually furnished
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Phone
- Restaurant dining guide
- Safe
- Slippers
- Turndown service
Similar properties
See similar properties
Makati
San Lorenzo
Hotel
Washer and dryer
5 star
Air conditioned
Guest rating 4+
Business-friendly
Policies
Check-in
Check-in from 8:00 AM - 11:30 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21
Check-out
Check-out before 6:00 PM
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Airport shuttle fee: PHP 3450 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Property is also known as
Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati
Frequently asked questions
Overall score and ratings
4.4
Excellent
4.5/5
Cleanliness
4.6/5
Staff & service
4.5/5
Amenities
4.3/5
Property conditions & facilities
5/5 Excellent
Richelle Carmen
20 Dec 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020
1/5 Terrible
MaRoselle
20 Mar 2020
Stayed 1 night in Mar 2020
4/5 Good
Verified traveller
Travelled with partner
18 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
5/5 Excellent
Verified traveller
13 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Mar 2020