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Overview of City Garden GRAND Hotel

Photo gallery

Lobby
Outdoor pool, pool loungers
In-room dining
LED TV
In-room safe, desk, blackout curtains, iron/ironing board

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationMalaysian Embassy15 min walk
    Popular LocationGlorietta Mall8 min drive
    Popular LocationGreenbelt Shopping Mall10 min drive
    AirportManila (MNL-Ninoy Aquino Intl.)31 min drive
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About this area

Makati

Located in Makati, City Garden GRAND Hotel is in the city centre and near the airport. A. Venue Mall and Glorietta Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Rizal Park and Paco Park. Looking to enjoy an event or a game? See what's going on at Cuneta Astrodome or Mall of Asia Arena. Guests love the hotel's central location.
Visit our Makati travel guide
Popular Location

What's nearby

  • Malaysian Embassy - 15 min walk
  • Glorietta Mall - 8 min drive
  • Greenbelt Shopping Mall - 10 min drive
  • Makati Medical Center - 10 min drive
  • St Luke's Medical Center Global City - 10 min drive

Getting around

  • Ayala Center Station - 2 min drive
  • Manila Buenidia Station - 3 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.) - 31 min drive

Restaurants

  • Firefly Roofdeck Bar — 1 min walk
  • Spice Cafe — 1 min walk
  • The Woodman's Head - 3 min walk

About this property

City Garden GRAND Hotel

Luxury Makati hotel in Downtown, walk to A. Venue Mall
This hotel features 2 restaurants, an outdoor pool and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 311 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Fridges and coffee/tea makers are standard, as are LED TVs with cable channels.
City Garden GRAND Hotel offers 311 forms of air-conditioned accommodation with a safe and free newspapers. A pillow menu is available. LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and bidets.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:30 AM on weekends: PHP 800 for adults and PHP 400 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services
  • Hot tub

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Filipino

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation, and the same credit card used when booking must be presented at check-in. The credit card holder must present valid government-issued ID.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for PHP 1200.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PHP 800 for adults and PHP 400 for children (approximately)
  • Rollaway bed fee: PHP 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of hotel guests, this property does not permit bachelor/bachelorette parties in the Presidential Suite. Also, guests are encouraged to register at the front desk for bookings in the Presidential Suite.

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

City Garden Grand Hotel
City Garden Grand Hotel Makati
City Garden Grand Makati
City Grand Hotel
Grand Garden Hotel
Hotel City Garden
Hotel City Grand
City Garden Grand Hotel Makati, Metro Manila
City Garden Grand
City Garden GRAND Hotel Hotel
City Garden GRAND Hotel Makati
City Garden GRAND Hotel Hotel Makati

Frequently asked questions

Can I cancel my reservation for free at City Garden GRAND Hotel and receive a full refund?
Yes, City Garden GRAND Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to City Garden GRAND Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at City Garden GRAND Hotel?
As of 5 Dec 2020, prices found for a 1-night stay for 2 adults at City Garden GRAND Hotel on 16 Dec 2020 start from £65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does City Garden GRAND Hotel have a pool?
Yes, this property has an outdoor pool.
Is City Garden GRAND Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at City Garden GRAND Hotel?
Self-parking and valet parking are free at this property.
What time is check-in at City Garden GRAND Hotel?
Check-in begins at 2 PM.
What time is check-out at City Garden GRAND Hotel?
Checkout is at noon.
Where is City Garden GRAND Hotel located?
Located in Downtown, this luxury hotel is within a 5-minute walk of Century City and A. Venue Mall. Glorietta Mall and Ayala Center are also within 1 mile (2 km). Ayala Station is 25 minutes by foot and Ayala Center Station is 25 minutes.
4.4
Excellent
5 - Excellent
750
4 - Good
463
3 - Okay
85
2 - Poor
33
1 - Terrible
21

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Property conditions & facilities
Sad face IconDisliked: Staff & service
Stayed 4 nights in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff.
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room, the rooftop bar and pool have an amazing view. Wonderful hotel
Stayed 2 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
CANCELLED
INSULTING THRU THE NERVE, I DID NOT MAKE IT DUE TO THE PANDEMIC ISSUE. METRO MANILA IS LOCK DOWN, JUST FOR FEW EXCEPTIONS FOR NECESSITIES ERRANDS. WOULD YOU TRAVEL ON THIS KIND OF WORLD WIDE PROBLEM. I AM ASKING FOR A REFUND...AND YOU STILL DON'T DO THING
Stayed 3 nights in Mar 2020

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