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City Garden GRAND Hotel

Photo gallery for City Garden GRAND Hotel

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Outdoor pool, open 6:00 AM to 3:00 PM, pool loungers
In-room dining
LED TV
In-room safe, desk, blackout curtains, iron/ironing board

Overview of City Garden GRAND Hotel

City Garden GRAND Hotel

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Temperature checks
8008 Makati Avenue corner, Kalayaan Avenue, Makati, Manila, 1200

Explore the area

  • Popular LocationGlorietta Mall3 min drive
  • Popular LocationMakati Medical Center3 min drive
  • Popular LocationSt Luke's Medical Center Global City4 min drive
  • AirportManila (MNL-Ninoy Aquino Intl.)13 min drive

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About this area

Makati

Located in Makati, City Garden GRAND Hotel is in the city centre and near the airport. SM Mall of Asia and Venice Grand Canal Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Manila Ocean Park. The Mind Museum and KidZania are also worth visiting. Guests love the hotel's central location.
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Map

What's nearby

  • Glorietta Mall - 3 min drive
  • Makati Medical Center - 3 min drive
  • St Luke's Medical Center Global City - 4 min drive
  • Philippines Stock Exchange - 4 min drive
  • BGC Arts Center - 5 min drive

Restaurants

  • Firefly Roofdeck — 1 min walk
  • Spice Cafe — 1 min walk
  • Argos - 2 min walk
  • Royal Indian Curry House - 2 min walk
  • Hossein's Persian Kebab - 2 min walk

Getting around

  • Ayala Center Station - 2 min drive
  • Manila Buenidia Station - 3 min drive
  • Manila (MNL-Ninoy Aquino Intl.) - 13 min drive

About this property

City Garden GRAND Hotel

Luxury Makati hotel in Makati Downtown, near Makati Medical Center
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. All 311 rooms boast deep soaking bathtubs, and offer free WiFi and 24-hour room service. Fridges and coffee makers are standard, as are LED TVs with cable channels.
City Garden GRAND Hotel offers 311 forms of air-conditioned accommodation with a safe and free newspapers. A pillow menu is available. LED televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Children aged under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • 1 restaurant and 1 coffee shop
  • 1 poolside bar and 1 bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool
  • Hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Filipino

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 3

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bathtub or shower
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 2 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 72 hours prior to check-in
For more details, please contact the property using the information on the booking confirmation
The hotel requires the credit card holder to be present at check-in. The name on the credit card used to make the booking must match the name on the reservation, and the same credit card used when booking must be presented at check-in. The credit card holder must present valid government-issued ID.
Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests may be subject to health screenings for COVID-19 at the property.
This property is approved to accept Business Process Outsourcing (BPO) and Overseas Filipino Worker (OFW) travelers.
This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.

Renovations and closures

The following facilities or services will be unavailable from January 1 2021 to December 31 2021 (dates subject to change):
  • Dining venue(s)
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for PHP 1200.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Rollaway bed fee: PHP 1200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of hotel guests, this property does not permit bachelor/bachelorette parties in the Presidential Suite. Also, guests are encouraged to register at the front desk for bookings in the Presidential Suite.

We should mention

Pool access available from 6:00 AM to 3:00 PM
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

City Garden Grand Hotel
City Garden Grand Hotel Makati
City Garden Grand Makati
City Grand Hotel
Grand Garden Hotel
Hotel City Garden
Hotel City Grand
City Garden Grand Hotel Makati, Metro Manila
City Garden Grand
City Garden GRAND Hotel Hotel
City Garden GRAND Hotel Makati
City Garden GRAND Hotel Hotel Makati

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 553 out of 997 reviews
5 - Excellent 55%
Rating 4 - Good. 335 out of 997 reviews
4 - Good 34%
Rating 3 - Okay. 67 out of 997 reviews
3 - Okay 7%
Rating 2 - Poor. 28 out of 997 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 997 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Not an insect. Very kiind and helpful staff. Excellent food. Restaurant, pool, and spa are in the deck. Accessible to everything, i.e. restaurants, shopping malls, etc. Adm Managers Paolo and Mark are the kindest and kindest and most professional individuals youll ever meet. meet.prifessional individual youll ever meet. prifessional
Stayed 3 nights in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful. Did not use any of the amenities due to Covid restrictions and quarantine requirements. Will definitely come back in the future
Stayed 10 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome place.
Stayed 9 nights in Sep 2021

4/5 Good

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff courteous and professional. Staff offered support with printing necessary forms and secured Health certificate after quarantine period. Food service inconsistent. Flexibility offered to use Grab delivery. Overall good value and will stay again!!
Stayed 10 nights in Aug 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was spacious and very clean! The bed was quite comfortable and I appreciate the wooden floors. Sometimes if there is carpet or tile it feels greasy but these floors were very well-kept. I had a corner room so I had windows on both sides with an incredible view. The bathroom looked brand new. I was there for a 10 day quarantine. The staff could not have been more helpful and nicer! I wasn’t looking forward to 10 days in a hotel but actually the staff were so kind and accommodating. I am a western or so my only critique was the set meals. They were fine but very uniform with no variety and no choices. I would’ve liked to of had some fruit and possibly some yogurt but I know that I could’ve ordered that off of the room service menu. I was just hoping it would be part of the set meals. But honestly, I had a wonderful stay.
Stayed 9 nights in Jul 2021