Chalets in Philippines

"This hotel is already the best of everything, the reason why we keep coming back here is actually not hotel itself coz its far from everything but the staff, the staff here are really good, friendly, accommodating, always smiling, helpful and so on. "

"The pool was being repaired so not able to enjoy it. We did receive an email that the pool was closed prior to checking in so no surprises."

"There was some kind of rally thing. Way too many people taking up space. Couldn't enjoy pool cuz they were all there and lobby was overcrowded. Power in room also kept flipping off ever with key in slot. Got annoying while watching movie on tv. Beautiful property though, showers were really nice! "

"The receptionist very nice and helpful "

"The bathroom was old, disappointing. The blue tiles were cracked and not much counter space to put toiletries or makeup bag. The air conditioning was so cold, so when we turned it off, the following morning there was condensation in room and the floors and ceiling were moist. Drops of water from ceiling due to condensation. Near the pool you could smell sewage."

"Amazing hotel. Staff was so kind. The masseuse on call were the nicest people. "

"we enjoyed our time and look forward to returning. Our one Chris would be that there’s no outlet for the coffee container in the heat water for coffee. I would think and I searched all around the TV area and the countertop but there’s no plug-in outlet, which we thought was unusual, but we enjoyed our time."

"Great room and amenities "

"We arrived before lunch and too early for check in time so we come back the right check in time They said but still the room is not available while other foreigners arrived they accommodate them right away and give them their room. Unfair they prioritize the foreigner tourist ( lf i said l Am not filipino citizen anymore would they give me my room on time) then l follow up many times until they give us a room. They give us a room last room besides the cleaning and storage room. We just didn’t complain anymore so we walk in the stairs everyday seeing the cart of cleaners and some stock of extra beds. Every day coming in and out of our room employees coming through with the cleaning carts. I was very disappointed for the experience staying in this hotel and the fact l paid same amount of other guests l will never ever come back in any hennan hotel all over the Philippines, lesson Learned stay away in this hotel every time I visit Philippines. To the front desks staff be fair to locals and balikbayan like us, dont focus on foreign guests only Were also paying for the hotel accommodation."