Found receptionist Hassan to be both friendly and helpful.
Location convenient but not as quaint as other neighborhoods. The room was very spacious. Was a bit of street and hallway noise while in the room.
Close to airport and very comfortable. Nice room for money.
Very serene and quiet environment. Really enjoyed my stay.
Great location and Service. Room space was enough. Very clean
We thoroughly enjoyed our stay at this hotel. The staff were very polite and always happy to help. There were many little extras which we have never been offered before in a hotel eg. free hot beverage machine, bottled chilled water, soft drinks, and snacks at various times of the day. All free. ...
Convenient to Heathrow for early/late flights. The breakfast included in the rate was good.
All in all an excellent stay. I did not meet a single staff member that was nothing but nice and helpful...they were all great. Location was excellent. Would definitely stay again.
Nice large room with view of south dock and Thames in the distance. Checking in took an age, very slow process and long queue. Lobby a bit tired, with tape over rips in sofas. 'Restaurants' a bit strange with take-away pizzas in boxes and very limited opening hours but bar service good and comfy ...
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