1/5 Terrible
Alison
Business traveller
3 Dec 2021
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2021
Novotel London West
Photo gallery for Novotel London West
Overview of Novotel London West
UNESCO Sustainable Travel Pledge
Novotel London West
3.9/5 Good
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet-friendly
- Air conditioning
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 72-hour vacancy between guest room stays
- Hand sanitiser provided
1 Shortlands, Hammersmith, London, England, W6 8DR
Explore the area
- Eventim Apollo7 min walk
- Kensington High Street15 min walk
- Westfield London Shopping Centre4 min drive
- London (LHR-Heathrow)19 min drive
Choose dates to view prices
About this area
London
Novotel London West is located in Hammersmith, a neighbourhood in London, and is in the city centre and near a metro station. Eventim Apollo and Buckingham Palace are cultural highlights, and travellers looking to shop may want to visit Westfield London Shopping Centre and Harrods. Enjoy an event or a match at Wembley Stadium, and consider making time for London Eye—a top attraction that's not to be missed. Guests love the hotel's convenience for public transportation: Hammersmith Station is 6 minutes on foot and Barons Court Underground Station is 8 minutes.
What's nearby
- Eventim Apollo - 7 min walk
- Kensington High Street - 15 min walk
- Westfield London Shopping Centre - 4 min drive
- Natural History Museum - 4 min drive
- Kensington Palace - 6 min drive
Getting around
- Hammersmith Station - 6 min walk
- Kensington (Olympia) Station - 13 min walk
- Heathrow Airport (LHR) - 19 min drive
Restaurants
- Artisan — 1 min walk
- Aroma — 1 min walk
- Villagio - 4 min walk
- Latymers - 4 min walk
- The Melody - 5 min walk
About this property
Awards and affiliations
This property has signed the UNESCO Sustainable Travel Pledge.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of We're Good To Go (UK)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (GBP 84.00 per day)
- Limited on-site parking
- Electric car charging station on site
- Wheelchair-accessible parking available
- Height restrictions apply for on-site parking
Food and drink
- English breakfast available for a fee daily 6 AM–10:30 AM: GBP 17.50 per person
- 2 restaurants
- 1 bar
- 24-hour room service
Things to do
- Fitness centre
Family friendly
- Free cots/infant beds
- Laundry facilities
- Fridge
- Snack bar/deli
Conveniences
- ATM/banking services
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- Chinese (Mandarin)
- Dutch
- English
- French
- German
- Italian
- Japanese
- Polish
- Portuguese
- Romanian
- Russian
- Spanish
Business services
- Business centre
- Computer station
- Conference space (53820 square feet)
- Meeting rooms - 33
Outdoors
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- In-room accessibility
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Free cots/infant beds
- Heating
Bathroom
- Bathtub or shower
- Hairdryer
Entertainment
- TV channels
- iPod dock
- TV
Food and drink
- Coffee/tea maker
- Minibar
- Fridge
More
- Connecting rooms available
- Desk
- Iron/ironing board
- Laptop-friendly workspace
- Phone
- Safe
Similar properties
See similar properties
London
Hammersmith and Fulham
Washer and dryer
4 star
Business-friendly
Free WiFi
Guest rating 3.5+
Hotel
Policies
Check-in
Check-in from 3:00 PM - 5:00 AM
Express check-in
Check-out
Check-out before noon
Express checkout
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 15 per pet, per night
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for English breakfast: GBP 17.50 per person (approximately)
- Self-parking fee: GBP 84.00 per day
- Pet fee: GBP 15 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
London West Novotel
Novotel Hotel London West
Novotel London West
Accor London West
London Novotel
Novotel London West England
Novotel London West Hotel London
Novotel London West Hotel
Novotel London West Hotel
Novotel London West London
Novotel London West Hotel London
Frequently asked questions
Overall score and ratings
3.9
Good
4.0/5
Cleanliness
4.1/5
Staff & service
3.9/5
Amenities
3.8/5
Property conditions & facilities
5/5 Excellent
kim
Travelled with family
28 Nov 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2021
5/5 Excellent
Paul
Travelled with family
28 Oct 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2021
4/5 Good
Dee
Travelled with group
25 Oct 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
3/5 Okay
Ryan
22 Oct 2021
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2021