London Hotel Guide - 5 star hotels in Kensington, London

I have stayed for more than four times at Royak Garden hotel and found it an excellent hotel, friendly staff, and very clean. I would recommend it to friends.

Our stay was pleasant enough. Staff were friendly & helpful, facilities were clean and tea & coffee facilities already in the room (without an extra fee!) which made a change from a lot of 5* hotels. Location is great if you're wanting the big museums on your doorstep. Our only criticism was that the breakfast let it down - it wasn't made clear that the continental only was included, which was a much poorer selection than we've had at other hotels in the capital. We had to pay a surcharge for a cooked breakfast - usually when it says "breakfast included" you presume you're able to select what you'd like off the menu.

The hotel had many special little touches. The location was perfect, right near the subway and near many nice shops and restaurants. The staff was very friendly and requests were promptly satisfied. They were willing to hold baggage and even send baggage to the airport for a small fee.

Best stay in London but very pricy. Extremely comfortable flats and spacious, comp foods and drinks in the kitchen was a great jest.

I booked the hotel for a 2-night stay to combine business with an opportunity to spend time in London with my wife. Location was nice and we walked back to the hotel from Theatre-land on the Sunday night. The Superior Double Room was nothing special though the bed was comfortable, little storage space which makes me wonder what the regular double room was like. The road is quiet and there was no traffic noise. Returning to the room on Monday evening it was disappointing the room had not been serviced so a quick turnaround to get changed wasn't as nice as we had hoped, especially since all the tea and milk had been consumed that morning. It was all done by the time we returned that evening. Breakfast is more complicated than it needs to be, the service was bordering on obsequious when all you want is a cooked breakfast and a coffee. What's the point of asking how runny you'd like the yolk and white of a poached egg to be, when you get one egg very runny and the other one almost hard boiled? It's not a major drama but why invite these comments in the first place? The breakfast room is beautifully laid out though the open fires were too much and uncomfortable to sit close to. The problem was the tables which were vacated away from the fires were slow to be cleared and re-laid which meant there were 5 people waiting to be seated for breakfast, waiting in an area close to another open fire. It would look great in December, but not in mid September following a heatwave.

This hotel has been around for a good few years and I always meant to stay. A short trip to London became a perfect excuse and i booked into one of the single rooms, mine the contemporary on the 2nd floor. The room was compact, but perfect for one. Its an old victorian terrace, so dont expect a multimedia console at your bedside. My only minor grip was lack of sockets, so my phone ended up hanging out one at the room door. Food, staff, location and bar all amazing, Attentive yet discrete.

The Milestone Hotel is the best hotel in London! From the spectacular staff to the beautifully decorated rooms, the Milestone lives up to its reputation as one of the finest hotels in the world. The food is excellent, the location could not be better, and every area of the hotel is immaculately maintained. When in London, we would never consider staying anywhere other than the Milestone.

Hotel was spacious, comfortable and clean, with attentive staff and good amenities. We especially liked having an in-unit washer-dryer, as it meant we could economize on packing.

Extraordinary stay Exceptional service an staff Rooms and locations could not be better

lovely sitting rooms near the lobby to do your emails, right across from the tube. Very nice staff, very nice decorated rooms.