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We enjoyed our stay at the Pelham so much. The location is perfect being across the street from the tube station. The staff was very friendly and helpful. You can buy tickets for attractions from the concierge who also will assist you with directions etc.
Positive; Very cool boutique hotel. The bed was very comfortable. Staff was friendly. Negative: The room wasn't so clean. Found a dirty napkin on the floor. Carpet had stains. Also the wifi was very slow.
Hotel goes out of its way to make guests feel at home, e.g. Free drinks in the rooms, generous quality toiletries, very comfortable beds, great TV and Wi-Fi technology, free use of smart phones, free use of quality umbrellas, prepared to make your own choice of dish in the restaurants, etc. 5 star ...
From the time we arrived (3:00 am), we felt welcome. The staff were attentive and prompt in taking care of us. The room was welcoming and well aired. Immaculate and very comfortable. Breakfast was delicious and the service, top notch. Room Service was excellent. All in-house food was also delicious. ...
A welcoming and lovely hotel in the heart of South Kensington. Delightful dining, living rooms and bar. Superb and attentive staff who make every effort to assist. By far a beautifully run hotel with an intimate atmosphere.
Upon entering the hotel I was impressed with decor and impressed with how accommodating the staff was in fufilling all of my request. In addition, it was quite convenient that I was provided a cell phone for all of my calls and was also able to use google maps to map out my travels. The rooms are ...
There are many lovely hotels scattered across the world. I have had the pleasure to stay in more than a few. The Milestone tops the list for being personal and truly caring that their guests have a memorable stay with them. To best describe the experience, these folks "get It" in the hotel business. ...
We were in London just two nights - very spacious with a lovely equipped kitchen but the beds were not very comfortable which is a priority for me. I would stay there again - quiet street well located , clean and good service from staff
We had a really great stay at this hotel. The location was perfect - near the gorgeous park and located just .3 miles away from the Kensington High tube stop. Our room was so quiet and peaceful. The service was exceptional as well. We had an issue with the WiFi for a short period which was a bit ...
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