Title: The Franklin London - Starhotels Collezione Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=15538456&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Franklin London - Starhotels Collezione Travelers rejuvenate with spa treatments at this elegant London hotel, where garden views complement authentic Italian cuisine in a tranquil setting ## Photo gallery for The Franklin London - Starhotels Collezione ![Bar (on property) - The Franklin London - Starhotels Collezione (London)](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/7d30bc92.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/6c123e58-ea6e-4b09-bcb4-b6eaa0b6283b-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Garden Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds - The Franklin London - Starhotels Collezione (London)](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/18160bfd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - The Franklin London - Starhotels Collezione (London)](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/fb2917a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Single Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds - The Franklin London - Starhotels Collezione (London)](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/50eba125.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Franklin London - Starhotels Collezione is steps from the Victoria and Albert Museum. Enjoy Italian dishes at The Franklin Restaurant with garden views, work out in the 24-hour gym, or book a spa treatment. Praised for its excellent condition and helpful staff. ## Reviews 9.2 Wonderful ## Popular amenities - Spa - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £315 includes taxes & fees 17 Mar - 18 Mar ## Room options ### Check availability for these dates Tonight [Feb 27 - Feb 28](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 28 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Double Room ![Superior Double Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/c04519b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.8 Exceptional 12 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Pillow-top bed - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/33547fff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 8.8 Excellent 6 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Pillow menu Pillow-top bed - 258 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/ec94cf31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Dining table Flat-screen TV Hypo-allergenic bedding Pillow menu - 323 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Suite Executive ![Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/cdf32414.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Executive 8.0 Very good 1 review ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Dining table Flat-screen TV - City view - 355 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Single Room ![Single Room | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/b4564b76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Pillow menu Down duvet Frette Italian bed sheets - 161 sq ft - Sleeps 1 - 1 Queen Bed ### View all photos for Garden Suite ![Garden Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/72d063c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden Suite 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Dining table Flat-screen TV Hypo-allergenic bedding Pillow menu - Garden view - 388 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite ![Presidential Suite | Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/43b5a21f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Dining table Flat-screen TV - Garden view - 667 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Triple Room ![Frette Italian sheets, premium bedding, down duvets, pillow-top beds](https://images.trvl-media.com/lodging/16000000/15540000/15538500/15538456/cdf32414.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free rollaway/extra beds Free cots/infant beds Flat-screen TV Hypo-allergenic bedding - 323 sq ft - 1 bedroom - Sleeps 3 - 1 Single Bed and 1 King Bed ## You may also like Ad ![Breakfast, lunch, dinner served; British cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/190000/182500/182475/d43daae3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Capital Hotel, Apartments & Townhouse - Small Luxury Hotels of The World London City Centre - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 671 reviews £232 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/London-Hotels-The-Capital-Hotel.h182475.Hotel-Information?chkin=2026-2-28&chkout=2026-3-1&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=bc3787c1-e16d-41b0-87ba-52319e29936d&top_cur=GBP) Ad ![Front of property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/47700/47621/c7328b32_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Apartments by The Sloane Club London City Centre - 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Hot tub - Spa - Pet-friendly - Free Wi-Fi 8.8 Excellent 735 reviews £343 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/London-Hotels-The-Athenaeum-Hotel-Residences.h10430.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=178279&destination=London (and vicinity)&destType=MARKET&latLong=51.507538,-0.127804&searchId=bc3787c1-e16d-41b0-87ba-52319e29936d&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Franklin-London-Starhotels-Collezione.h15538456.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLondon-Hotels-The-Franklin-London-Starhotels-Collezione.h15538456.Hotel-Information) ## About the area Located in London City Centre, a neighbourhood in London, The Franklin London - Starhotels Collezione is in a shopping district and near a metro station. Victoria and Albert Museum and Natural History Museum are cultural highlights, and some of the area's notable landmarks include Brompton Oratory and Royal Albert Hall. Imperial College London and Kensington Palace are two other places to visit that come recommended. [Visit our London travel guide](https://www.expedia.co.uk/London.dx178279) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C51.49602%2C-0.16885&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=q8u8OeYxbrGJdBa4Pgwr0h80dPo=) 24 Egerton Gardens, London, England, SW3 2DB ### What's nearby - ![Victoria and Albert Museum which includes a square or plaza and a fountain](https://images.trvl-media.com/place/501540/e8ec4df9-2696-4fbb-b89c-3d8ea05a9c9b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Victoria and Albert Museum 3 min walk \- 0.2 miles - ![The Royal Albert Hall entrance statue at south Kensington as seen on a sunny spring morning](https://images.trvl-media.com/place/6079005/8e88493c-0658-405d-9c80-158fb50fe17b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Imperial College London 5 min walk \- 0.3 miles - ![EyeEm Custom Shoots Q4 2018](https://images.trvl-media.com/place/501562/bc3afc77-d615-45eb-b7a2-03b28062bef9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Harrods 6 min walk \- 0.3 miles - ![London Natural History Museum featuring interior views, heritage elements and heritage architecture](https://images.trvl-media.com/place/501537/7cc95c57-5700-42fa-af0e-bafae1a14724.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Natural History Museum 9 min walk \- 0.5 miles - ![Hyde Park featuring a garden, a river or creek and watersports](https://images.trvl-media.com/place/507738/66d59579-a9fc-4a02-8886-325e585c864b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hyde Park 9 min walk \- 0.5 miles ### Getting around - West Brompton Station 4 min drive - South Kensington Underground Station 7 min walk - Heathrow Airport (LHR) 34 min drive ### Restaurants - Voyage Lounge 4 min walk - Caffè Concerto 4 min walk - Café Muse 3 min walk - The Bunch of Grapes 3 min walk - Ciro's Pizza Pomodoro 5 min walk ## About this property ### The Franklin London - Starhotels Collezione Luxury hotel near Victoria and Albert Museum Located close to Brompton Oratory and Natural History Museum, The Franklin London - Starhotels Collezione provides a coffee shop/cafe, a library and dry cleaning/laundry services. Indulge in a massage, a facial and a manicure/pedicure at the on-site spa. The on-site Italian cuisine fine-dining restaurant, The Franklin Restuarant, offers lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym. Additional perks include: - Full breakfast (surcharge), express check-out and babysitting (surcharge) - Free newspapers, a front desk safe and massage treatment rooms - A 24-hour front desk, luggage storage and concierge services - Guest reviews speak highly of the helpful staff and first-rate property condition Room features All guest rooms at The Franklin London - Starhotels Collezione boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and air conditioning. Other conveniences in all rooms include: - Hypo-allergenic bedding, Frette Italian sheets and pillowtop mattresses - Bathrooms with rainfall showers and designer toiletries - Flat-screen TVs with premium channels - Wardrobes/cupboards, heating and daily housekeeping ## Similar properties ![Indoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/1000000/10000/9800/9745/842feb8b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Rembrandt London City Centre - Pool - Hot tub - Free Wi-Fi - Restaurant 9.0 Wonderful 2,257 reviews £164 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=9745&PinnedHotelID=9745&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/1000000/60000/55000/54987/86ea6f58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Garden Hotel London City Centre - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,833 reviews £172 includes taxes & fees 8 Mar - 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Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,183 reviews £300 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=57972013&PinnedHotelID=57972013&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=15538456&PinnedHotelID=15538456&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15538456,9745,54987,518026,10939) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour offsite parking (GBP 52 per day) ### Food and drink - Daily full breakfast available 7 AM to 11 AM for a fee: GBP 25 for adults and GBP 12.50 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - The Franklin Restuarant ### Things to do - 24-hour gym - Full-service spa - Library - Steam room ### Family friendly - Babysitting (surcharge) - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business centre - Meeting room ### Outdoors - Garden ### Full-service spa - Couples treatment rooms - Facials - Manicures/pedicures - Massage - Treatment room - Turkish bath ### Accessibility - Hardwood flooring in room - Lift ### More - 1 building - 5 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Frette Italian sheets - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress ### Bathroom - Bathtub or shower - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Slippers - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Free daily newspapers - Heating (climate-controlled) - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of GBP 40 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 14 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for GBP 50 per night. ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately GBP 25 for adults and from GBP 12.50 for children - Nearby parking fee: GBP 52 per day(1312 ft away; open 24 hours) - Pet fee: GBP 40 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: GBP 50 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Franklin Hotel London Franklin London Franklin Hotel Starhotels Collezione London Franklin Hotel Starhotels Collezione Franklin Starhotels Collezione London Franklin Starhotels Collezione Franklin Starhotels Collezion The Franklin Hotel Starhotels Collezione The Franklin London - Starhotels Collezione Hotel The Franklin London - Starhotels Collezione London The Franklin London - Starhotels Collezione Hotel London ## Frequently asked questions ### Is The Franklin London - Starhotels Collezione pet-friendly? ### How much does it cost to stay at The Franklin London - Starhotels Collezione? ### What time is check-in at The Franklin London - Starhotels Collezione? ### What time is check-out at The Franklin London - Starhotels Collezione? ### Where is The Franklin London - Starhotels Collezione located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Franklin London - Starhotels Collezione Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 398 8 - Good 85 6 - Okay 28 4 - Poor 9 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### Brad 19 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, great location ##### Brad Stayed 6 nights in Oct 2025 ### 10/10 Excellent #### Sonja 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely and welcoming staff, beautiful property ##### Sonja Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Jeff 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was very helpful and treated us like a royalty. ##### Jeff Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Laura 29 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was wonderful! Everything was top notch. I would highly recommend this place! ##### Laura Stayed 3 nights in Sep 2025 ### 8/10 Good #### Lynne 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was beautiful and staff were great except for staff in bar. Wasn’t very welcoming and my drink wasn’t quite right. Otherwise everything else great. ##### Lynne Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Georgina 14 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful luxury hotel Gorgeous private garden Moody interiors Super quiet ##### Georgina Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Debra 1 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous hotel Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums. Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again. ##### Debra Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### Hannah 14 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities A wonderful hotel in a great location with exceptional staff and incredibly comfortable beds. ##### Hannah Stayed 1 night in May 2025 ### 10/10 Excellent #### Rebecca 9 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was beautiful and the staff was helpful and kind ##### Rebecca Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Jennifer 2 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal. ##### Jennifer Stayed 3 nights in May 2025 ### 10/10 Excellent #### tom 20 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hôtel was nice and staff were also very helpful thank you ##### tom Stayed 1 night in Feb 2025 ### 8/10 Good #### Maria 13 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our 6 night stay! The staff are amazing & the hotel well appointed & in a lovey area. We would definitely return here for our next London visit! ##### Maria Stayed 5 nights in Mar 2025 ### 8/10 Good #### Jennifer 20 Jun 2025 Liked: Cleanliness, staff & service Reception staff more than welcoming and friendly. They went above and beyond. Great location. ##### Jennifer Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Richard 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is so convenient to great shopping and the park. It is modern and there is a real sense of luxury. ##### Richard Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Janice Lorraine 18 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A fantastic boutique hotel. Kind and attentive staff. Comfortable room and bed. Randomly chosen from Expedia. Lucky for us! One morning there was no hot water. Likely happens as this is a small hotel. This did not affect our very positive experience. Breakfast was just excellent. Not cheap. But worth it. ![](https://a.travel-assets.com/ugc/hotel-reviews/834192c7-3759-4605-8b92-e2fb64401e75-1758160483132.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/71c7c03d-9d6c-4bf9-9e23-8cdb7ffbe401-1758160475218.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f99aa581-2c62-4e82-82ad-396072c76bc6-1758160490241.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Janice Lorraine Stayed 6 nights in Sep 2025 ### 10/10 Excellent #### ismail 23 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Location,location and location ##### ismail Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Christine 9 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous Experience The Franklin is an excellent hotel. The location is convenient, the service was exceptional and the decor was modern and stylish. We would not hesitate to stay there again. ##### Christine Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Sanjiv 10 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is having excellent location and ambience plus staff is extremely helpful Had wonderful stay ##### Sanjiv Stayed 5 nights in Apr 2024 ### 10/10 Excellent #### Lisa 11 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service from the day one and the restaurant food was excellent! ##### Lisa Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Verified traveller 8 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Stay An amazing stay in a beautiful location, staff are super friendly and pleasant, the rooms are fantastic and fully equipped with everything you need, the food was amazing and restaurant staff were very helpful and welcoming, I would highly recommend for your next stay ![](https://a.travel-assets.com/ugc/hotel-reviews/1B6E8C06C3EB1B6391F78D0D0D98A2B44B9F4EF91725786283496.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F33CCD0926AE10AF83DFFB9847BB4077DD2B5CF21725786282708.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E60694DD52769AA5F9FDD051C1EC27C703AAA26E1725786282955.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E89909453458857CD8280EEAE5FD7913531AED031725786282547.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Ruslan 7 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing personnel and restaurant! ##### Ruslan Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### JENNIFER 17 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Location, quiet rooms, professional staff. ##### JENNIFER Stayed 2 nights in Jun 2024 ### 8/10 Good #### SYLVIA 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely stay It was fabulous as celebrating my birthday and staff were great and extremely helpful. I would definitely recommend it but be aware there is service on absolutely everything even your stay which is optional but put on your bill. I am very disappointed on being charged for an extra coffee at breakfast when we took the package. We have travelled the world and stayed in many London Hotels and coffee at breakfast is always unlimited. A little petty and unnecessary in my opinion. I would like to say Justina was exceptional. ##### SYLVIA Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Renee 16 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff and conveniently located. will stay here again ##### Renee Stayed 3 nights in Aug 2023 ### 8/10 Good #### Kristian 14 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Nice hotel in perfect central yet quiet location. Friendly and welcomming but breakfast and bar staff seemed quite rookie and untrained ##### Kristian Stayed 2 nights in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Leonardo Hotel London Croydon](https://www.expedia.co.uk/London-Hotels-Jurys-Inn-London-Croydon.h866550.Hotel-Information) > > [Aerotel London Heathrow Airport Terminal 2-3](https://www.expedia.co.uk/London-Hotels-Aerotel-London-Heathrow-T2-T3.h21528024.Hotel-Information) > > [ARK Canary Wharf](https://www.expedia.co.uk/London-Hotels-The-Collective-Canary-Wharf.h36660267.Hotel-Information) > > [Hyatt House London Stratford](https://www.expedia.co.uk/London-Hotels-Hyatt-House-London-Stratford.h4823071.Hotel-Information) > > [Staycity Aparthotels, London, Heathrow](https://www.expedia.co.uk/London-Hotels-Staycity-Aparthotels-London-Heathrow.h5025535.Hotel-Information) > > [Mercure London Heathrow Hotel](https://www.expedia.co.uk/London-Hotels-Mercure-London-Heathrow-Hotel.h17586.Hotel-Information) > > [The Clarendon Hotel - Blackheath](https://www.expedia.co.uk/London-Hotels-The-Clarendon-Hotel-Blackheath.h916270.Hotel-Information) > > [Plaza London Hotel](https://www.expedia.co.uk/London-Hotels-Plaza-London-Hotel.h4969048.Hotel-Information) > > [The Greenwood Hotel by Wetherspoon](https://www.expedia.co.uk/London-Hotels-The-Greenwood-Hotel-By-Wetherspoon.h48465856.Hotel-Information) > > [Maldron Hotel Finsbury Park, London](https://www.expedia.co.uk/London-Hotels-Maldron-Finsbury-Park-London.h92328087.Hotel-Information) > > [Ruby Zoe Hotel London](https://www.expedia.co.uk/London-Hotels-Ruby-Zoe-Hotel-London.h87843675.Hotel-Information) > > [Ibis Budget London Whitechapel - Brick Lane](https://www.expedia.co.uk/London-Hotels-Ibis-Budget-London-Whitechapel-Brick-Lane.h29134898.Hotel-Information) > > [Safestay London Kensington Holland Park](https://www.expedia.co.uk/London-Hotels-Safestay-Holland-Park.h12706774.Hotel-Information) > > [The International Hotel](https://www.expedia.co.uk/London-Hotels-The-International-Hotel.h1949.Hotel-Information) > > [London Wembley International Hotel](https://www.expedia.co.uk/London-Hotels-London-Wembley-International-Hotel.h890560.Hotel-Information) > > [Tribe London Canary Wharf](https://www.expedia.co.uk/London-Hotels-Tribe-London-Canary-Wharf.h83096424.Hotel-Information) > > [Stamford Bridge Hotel London](https://www.expedia.co.uk/London-Hotels-Stamford-Bridge-Hotel.h65802.Hotel-Information) > > [Leonardo London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-Leonardo-London-Heathrow-Airport.h570358.Hotel-Information) > > [Wembley Park Hotel](https://www.expedia.co.uk/London-Hotels-Wembley-Park-Hotel.h17816788.Hotel-Information) > > [Thistle London Heathrow Terminal 5](https://www.expedia.co.uk/London-Hotels-Thistle-London-Heathrow-T5.h882761.Hotel-Information) > > [Radisson Hotel & Conference Centre London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Hotel-Conference-Centre-London.h48444523.Hotel-Information) > > [Golders Green Stays](https://www.expedia.co.uk/London-Hotels-Golders-Grenn-Stays.h93467119.Hotel-Information) > > [City Courtyard Apartments & Penthouse](https://www.expedia.co.uk/London-Hotels-City-Courtyard-Apartments-Penthouse.h12433631.Hotel-Information) > > [Hampton by Hilton London City](https://www.expedia.co.uk/London-Hotels-Arbor-City-Hotel.h201127.Hotel-Information) > > [Point A Hotel - London, Canary Wharf](https://www.expedia.co.uk/London-Hotels-Point-A-Hotel-London.h9080289.Hotel-Information) > > [DoubleTree by Hilton London Heathrow Airport](https://www.expedia.co.uk/London-Hotels-DoubleTree-By-Hilton-London-Heathrow-Airport.h55006.Hotel-Information) > > [Sanctum London Regents Park](https://www.expedia.co.uk/London-Hotels-Sanctum-International-Regents-Park.h78257352.Hotel-Information) > > [Staycity Aparthotels, London, Greenwich High Road](https://www.expedia.co.uk/London-Hotels-Staycity-Aparthotels-Greenwich-High-Road.h7065398.Hotel-Information) > > [Radisson Blu Hotel, London Heathrow](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-Hotel-Conference-Centre.h12391.Hotel-Information) ---