long wait for check in. very expensive food in hotel. the pizza in the trattoria was good but the gelato was watery and not good. we ate breakfast on the last day at the terraza and ordered a la carte and we thought it was the worst breakfast we had in all of puerto rico. the bakery basket wasn't fresh, the eggs were super runny even though they confirmed they would be medium, and the service was terrible too. it's as if they didn't want you there. disappointed that there was an extra charge to use beach umbrellas. also felt like we were given the worst room off to the corner overlooking the parking lot with no balcony. such a small bathroom but that's probably same with every room. at least it was fairly clean (although one of the drawers did have the previous guest's garbage still in it) and bed was comfortable too. I liked the fact that they had blackjack in the casino with 10 and 15 dollar tables. i was not offered a player's card, if there is one, so my losses were not tracked. The grounds are really nice with two pools; one quiet one and one louder one with music and a pool bar. we spent most of our time on the beach though. overall we enjoyed our stay as we spent most of our time on the grounds or exploring other parts of san juan. it was nice to be close to airport. I think less than 10 min cab ride.
The best thing about this hotel besides the spacious two bedroom suites, full kitchen, views, and rooftop pool is the fabulous and attentive staff. They helped us with everything from calling taxis to reconmending night clubs, and were so patient with our group of eleven. I would come back here every time.
La Terraza de San Juan is a charming and cozy building located on Calle Sol in the heart of Old San Juan. This is the perfect …More
Loved the hotel. Restaurant food was awesome but pricey. Beach is close with chairs, umbrellas & towels ready for you. Staff was phenomenal! Had taxis for us waiting whenever needed, instantly. Hotel on strip with Walgreens, cheap beach snacks! Along with other cheap food options. Was the perfect place to just chill out and relax.
This was a cute hotel located in a great walking neighborhood. Many restaurants and the beach were close by. Also it is just 3 blocks from the bus stop that takes you into Old San Juan. The staff was so friendly and helpful! We also enjoyed spending time out on the lovely deck. The biggest drawback for us was the noise when people came in and out of their rooms; the doors were very loud when closing.
San Juan is the capital of Puerto Rico, and its cultural hub. Half of the island’s population lives in the greater metropolitan area, and most visitors enter here as well. Old San Juan, with its cobblestone streets and old colonial architecture, lies on a small island connected to the mainland by bridges; it is guarded by 16th and 17th century forts, now World Heritage sites open to the public.
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