The overall stay at the Caribe Hilton was wonderful. The rooms were a little "stuffy" with a mildew smell but it was comfortable. The staff was nice and the amenities were great.
When we checked out, the hotel put an additional hold on our card and also didn't check us out until hours later after our departure. This was a big inconvenience.
Since the minute we checked in, till the moment we checked out we were treated beyond well. The lady at the front desk Sandra was amazing with tips and advices for places to visit and explore. She really was helpful and treated us like family. Location is kind of sketchy but we were "wowed" once we got to the hotel. We took the 3 bed suite and we felt at home with the amenities inside. Very spacious, clean and fully stocked kitchen. Thank you all for the great first time experience in PR. Def coming back to Ciqala next time we are visiting PR
I'm a single female who stayed at this hotel in July by myself and every one of the staff members whr excellent. It looks just like it's pictures They wr all very helpful and the fact they speak English was a plus. The hotel was very clean and is in the perfect location minutes alway from the beach, restaurants, Walgreens, you can even walk to Walmart & the 99 cent store. I walked the area day and night alone & never felt unsafe. The hotel is on the bus line &it was only 75 cent to catch bus 53 to old San Juan. The only down side is that it can be a little loud so bring ear plugs if you are a lite sleeper & breakfast is muffins & bagels. All & all I would definitely recommend me them to friends and hands down all the staff deserve a raise...excellent,excellent,excellent
San Juan is the capital of Puerto Rico, and its cultural hub. Half of the island’s population lives in the greater metropolitan area, and most visitors enter here as well. Old San Juan, with its cobblestone streets and old colonial architecture, lies on a small island connected to the mainland by bridges; it is guarded by 16th and 17th century forts, now World Heritage sites open to the public.
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