AMAZING experience. I would highly suggest this hotel to everyone. Perfect location. Customer service was excellent and staff was always so welcoming. Felix was one of the most welcoming individual in that entire hotel. If my friends and I ever needed a ride or needed help finding a place he got us a taxi out front and made sure they didn't over charge us. Besides the lights going out our last night on the entire block, the weekend was spectacular and the resort had a big part of it (they did compensate us for the inconvenience, not a lot but it was something).
Stayed here before and after a recent cruise. Across from cruise terminal, but our cruise ended up using the other area across town. Despite this we had a wonderful stay. Staff was very helpful and hotel was clean and neat. Great rooms with all necessities. Will stay here again in the future and would gladly recommend it to anyone else looking to stay in Old Town San Juan. Restaurants are within walking distance and there is a free tram that goes around this area to the fort and back.
Everybody was willing to help us and recommend us the best of the city, places to go and activities! We are super happy withy the hotel, staff in general and the beautiful island! Excellent trip and price!
The hotel was modern, clean and spacious. Everything was better than we expected and the staff was very friendly and helpful. The gym is very small and the breakfast can take a bit of time but we can't complain. It was a great experience. One annoyance was the loud partying that occurred on the weekend in the parking lot next door. People dont seem to have much to do in that area so they just hang out in front of the convenience store.
I liked that the hotel is right on the beach but the waters were rough so we hung at the two pools where one had a swim up Bar. Both the swim up bar and lobby bar was very lively and the red coral lounge had live music every night. everyone was very nice and accommodating, I would def come back here!
Everyone from room service to the skylight bar*** to the Hostess's were so very kind.
My rental was hit in the valet parking area. When it was discovered the hotel immediately took full responsibility.
Our stay was carefree !
Thanks again Olive Boutique Hotel
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