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On the beach, white sand, sun-loungers, beach umbrellas
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers
4 outdoor pools, pool umbrellas, pool loungers

Guest reviews

3.9 out of 5 Good
994 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationCondado Beach1 min walk
Popular LocationCasino del Mar at La Concha Resort11 min walk
Popular LocationPlaya del Caribe Hilton16 min walk
AirportSan Juan (SJU-Luis Munoz Marin Intl.)11 min drive

Choose dates to view prices

  • Junior Suite, 1 King Bed, Jetted Tub

    Room amenities

    • 690 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Jetted Tub
  • Room, 1 King Bed, Accessible (Roll-in Shower)

    Room amenities

    • 277 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible (Roll-in Shower)
  • Family Room, Multiple Beds

    Room amenities

    • 480 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed and 2 Single Beds
    More detailsFamily Room, Multiple Beds
  • Room, 1 King Bed, Balcony, Bay View

    Room amenities

    • 277 sq ft
    • Bay view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Balcony, Bay View
  • Deluxe Room, 2 Queen Beds

    Room amenities

    • 390 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsDeluxe Room, 2 Queen Beds
  • Deluxe Suite, 1 King Bed, Oceanfront

    Room amenities

    • 1072 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Suite, 1 King Bed, Oceanfront
  • Room, 1 King Bed, Accessible, Bathtub

    4/5 guest room rating

    Room amenities

    • 277 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub
  • Room, 2 Queen Beds, View, Oceanfront

    Room amenities

    • 390 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, View, Oceanfront
  • Deluxe Room, 1 King Bed

    Room amenities

    • 390 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Standard Room, 1 King Bed

    Room amenities

    • 277 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, 1 King Bed
  • Room, 2 Queen Beds, Accessible, Bathtub

    Room amenities

    • 290 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible, Bathtub
  • Suite, 1 King Bed, Bay View, Corner

    Room amenities

    • 840 sq ft
    • Bay view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Bay View, Corner
  • Room, 3 Bedrooms, Oceanfront (Penthouse)

    Room amenities

    • 3568 sq ft
    • Ocean view
    • Sleeps 6
    • 2 King Beds and 2 Single Beds
    More detailsRoom, 3 Bedrooms, Oceanfront (Penthouse)
  • Junior Suite, 1 King Bed, Balcony

    Room amenities

    • 376 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite, 1 King Bed, Balcony
  • Room, 2 Queen Beds, Accessible (Roll-in Shower)

    Room amenities

    • 290 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Accessible (Roll-in Shower)
  • Suite, 1 King Bed, Oceanfront (Penthouse)

    Room amenities

    • 1200 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Oceanfront (Penthouse)
  • Standard Room, 2 Queen Beds

    4.3/5 guest room rating

    Room amenities

    • 290 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds
  • Room, 1 King Bed, View, Oceanfront

    Room amenities

    • 390 sq ft
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, View, Oceanfront
  • Room, 2 Queen Beds, Balcony, Bay View

    Room amenities

    • 290 sq ft
    • Bay view
    • Sleeps 4
    • 2 Queen Beds
    More detailsRoom, 2 Queen Beds, Balcony, Bay View

About this area

San Juan

Located in San Juan's Condado neighbourhood, The Condado Plaza Hilton is in the city centre and on the beach. Fort San Jeronimo and Castillo San Felipe del Morro are notable landmarks, and the area's natural beauty can be seen at Condado Beach and Parque La Ventana al Mar. Looking to enjoy an event or a match while in town? See what's going on at Sixto Escobar Stadium. Scuba diving and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and ecotours nearby.
Visit our San Juan travel guide
View in a map
Popular Location

What's nearby

  • Condado Beach - 1 min walk
  • Casino del Mar at La Concha Resort - 11 min walk
  • Playa del Caribe Hilton - 16 min walk
  • Sheraton Casino - 18 min walk
  • Escambron Beach - 19 min walk

Getting around

  • Sacred Heart Station - 4 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.) - 11 min drive

Restaurants

  • Cafe Caribe — 1 min walk
  • Denny's — 1 min walk
  • Waikiki - 4 min walk
  • New Taste - 6 min walk
  • Ola Oceanfront Bistro - 7 min walk

About this property

The Condado Plaza Hilton

Upscale resort on the beach, with 4 outdoor swimming pools
At The Condado Plaza Hilton, hit the beach, dine on-site at Cafe Caribe or enjoy a drink at one of the resort's 2 bars/lounges. All 572 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts such as premium bedding and down comforters. Fridges, coffee/tea makers and free local calls are among the other amenities available to guests. Housekeeping is available on request.
The Condado Plaza Hilton offers 572 forms of accommodation with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

4 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of CleanStay (Hilton)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: USD 22.30 per night

Food and drink

  • Full breakfast available for a fee daily 6 AM–11:00 AM: USD 7-24 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

  • 24-hour fitness centre
  • 4 outdoor pools
  • Bike rentals
  • Children's pool
  • Kayaking
  • Shopping
  • Snorkelling
  • Hot tub

Family friendly

  • 4 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 14 meeting rooms
  • Conference space (54000 square feet)

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Down comforter
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in between 4 PM and midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 7 and USD 24 per person (approximately)
  • Self-parking fee: USD 22.30 per night (in/out privileges)
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton Juan
The Condado Plaza Hilton Resort
The Condado Plaza Hilton San Juan
The Condado Plaza Hilton Resort San Juan

Frequently asked questions

Can I cancel my reservation for free at The Condado Plaza Hilton and receive a full refund?
Yes, The Condado Plaza Hilton offers free cancellation on select room rates, because flexibility matters! Please refer to The Condado Plaza Hilton cancellation policy on our site for more details about any exclusions or requirements.
Does The Condado Plaza Hilton have a pool?
Yes, this property has 4 outdoor pools and a children's pool.
Is The Condado Plaza Hilton pet-friendly?
No, only service animals are welcome at the property.
How much is parking at The Condado Plaza Hilton?
Self-parking is available for USD 22.30 per night.
What time is check-in at The Condado Plaza Hilton?
Check-in is from 4 PM to midnight. Early check-in is available for a fee of USD 60.00 (subject to availability).
What time is check-out at The Condado Plaza Hilton?
Checkout is at noon. Late checkout is available for USD 75 (subject to availability).
Where is The Condado Plaza Hilton located?
Located in Condado, this beachfront resort is in the city centre and within a 10-minute walk of Condado Beach and Parque La Ventana al Mar. Luis Muñoz Rivera Park and Sixto Escobar Stadium are also within 15 minutes.
3.9
Good
5 - Excellent
354
4 - Good
356
3 - Okay
167
2 - Poor
67
1 - Terrible
50

4.1/5

Cleanliness

4.1/5

Staff & service

3.5/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Business traveller, Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, amenities
Well I didn’t like the hotel to I was at nothing worked from the safe to the fridge to the toilet very unprofessional and very uncomfortable
Stayed 3 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how warm & truly helpful the staff was. The staff went above and beyond from the moment I opened the door to the lobby. Everyone was amazing!! If you dine in at Cafe Caribe, inside of Plaza Hilton Condado, please ask for Lidia and Richy! Lidia was such an amazing waitress! She was super pleasant, precise, and although fast, she never made me feel rushed! Very sweet lady! Richy, the manager, was fun, super down to earth, checked to make sure I was having an awesome experience, & makes delicious Piña Coladas! Finally, thank you SO MUCH to the staff working on the 9th floor for calling security to help me get into my room. I wish I had gotten his name, but the gentleman that was a security member, really helped me a TON by getting me into my room & even calling me a taxi and making sure I was off to the airport as quickly as possible. He even helped me to look for an outlet charger, once we were in the lobby, to charge my phone that had died. Then, he escorted me towards the taxi. I wanted to tip him and he turned it down! He truly went ABOVE AND BEYOND!! I wish everyone were as kind & warm as this amazing gentleman and everyone at the lobby! Super clean place, sanitary, punctual, welcoming, I could go on and on!! Will definitely be returning and bringing some family and friends on my next trip.
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful layout with several pools. Even with Covid there were plenty things to do. It’s in the main strips of restaurants and bars.
Stayed 4 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities
The view was beautiful just didn’t like the comforter on the bed
Stayed 3 nights in Oct 2020

3/5 Okay

Business traveller
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities
No working wifi, I had a conference room chair as a desk chair, and the tables & nightstand was dirty. I had to clean on top of having to disinfect. This place has changed.
Stayed 3 nights in Sep 2020

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