I stayed here the first and last night of our trip. The hotel was very clean and kept up well. Our room both nights were unfortunately facing the back so we didn't have much of a view. The location is an easy drive into Old San Juan and we learned our last night that there are a few places to eat and a grocery store down the street to the right of the hotel. Staff was friendly and helpful with directions to the forts. Will consider staying again for our next trip!
just what is needed.. Staff was great, lobby is clean and modern, room has everything you need, breakfast had more than expected, coffee available all day in lobby, nice pool, and nice gym. the hotel is surrounded by restaurants, other great hotels, bars, a Walgreens and cvs right in front. the walgreens is great if you have kids and need any snacks milk etc.. they also sale liquor.. the parking is a little tricky to get to because is behind the hotel and is only one way roads. I had no problems with noise from the street and we stayed on the 4th floor but if you have the option to stay in an upper floor go for it. Great stay!
eli from Orlando
Diamond Palace Hotel Casino offers extraordinary on-premises hospitality facilities- including three restaurants- a sky-high …More
Excellent hotel with its own distinct charm, we got to know all of the staff very well and they were incredibly helpful regarding suggestions for local eats/drinks; we absolutely loved the rooftop. There is no better place to stay in old San Juan.
Overall, we were pleasantly surprised and look forward to our next visit! The hotel was recently updated and the decor was modern and sleek. Rooms are very clean and furnished with modern furniture, LCD satellite TV, A/C, ceiling fan, laminate flooring, modern linens and bathroom has a nice-sized shower. There is valet parking for a nominal fee. On the second floor, there is a great terrace, which is where the simple continental breakfast is served daily. There is no elevator and we didn't see any rooms on the ground floor, so you may want to consider that if you have mobility issues. The only downside to the rooms is there are no chest of drawers or dressers, only floating shelves, so you either have to place your clothes on the open shelves or leave them in your suitcase. Our room had some hangars near the door. Also, there is no seating other than the bed, which was fine with us since we were only in our room to sleep. I had no complaints whatsoever, the staff was very friendly, and Casa Condado was a great find in Condado! Also, the Metro Bus to Old San Juan is a block away and only 75 cents!
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