Title: Hyatt Centric Isla Verde San Juan Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1160241&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Centric Isla Verde San Juan A beach-adjacent family retreat where travelers can enjoy on-site dining, take refreshing dips in the outdoor pool, and soak up the tropical atmosphere ## Photo gallery for Hyatt Centric Isla Verde San Juan ![Property amenity - Hyatt Centric Isla Verde San Juan (Carolina)](https://images.trvl-media.com/lodging/2000000/1170000/1160300/1160241/0555f900.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Room, 2 Queen Beds | In-room safe, individually decorated, individually furnished - Hyatt Centric Isla Verde San Juan (Carolina)](https://images.trvl-media.com/lodging/2000000/1170000/1160300/1160241/67afa2f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area - Hyatt Centric Isla Verde San Juan (Carolina)](https://images.trvl-media.com/lodging/2000000/1170000/1160300/1160241/9fad2bae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Hyatt Centric Isla Verde San Juan (Carolina)](https://images.trvl-media.com/lodging/2000000/1170000/1160300/1160241/5a6fce52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach/ocean view - Hyatt Centric Isla Verde San Juan (Carolina)](https://images.trvl-media.com/lodging/2000000/1170000/1160300/1160241/98a10893.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Verdanza Hotel offers a family-friendly escape steps from Isla Verde Beach. Guests can dine at two on-site restaurants, relax by the outdoor pool or in the garden. The property provides spa services, including massages, while in-room WiFi keeps everyone connected. ## Reviews 8.6 Excellent ## Popular amenities - Hot tub - Pet-friendly - Free Wi-Fi - Air-conditioning £255 includes taxes & fees 30 Mar - 31 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1160241&PinnedHotelID=1160241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=1160241&PinnedHotelID=1160241&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=1160241&PinnedHotelID=1160241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=1160241&PinnedHotelID=1160241&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1160241&PinnedHotelID=1160241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=1160241&PinnedHotelID=1160241&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1160241&PinnedHotelID=1160241&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=1160241&PinnedHotelID=1160241&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for Room, 1 King Bed ![Room, 1 King Bed | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1170000/1160300/1160241/20737fc2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Blackout curtains - City view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Accessible Bathtub ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1170000/1160300/1160241/4c35216a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible Bathtub ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Blackout curtains - City view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed with Sofa bed ![Deluxe Room, 1 King Bed with Sofa bed | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1170000/1160300/1160241/4bb2518f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed with Sofa bed ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Blackout curtains - Sea view - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Room, 1 King Bed, Ocean View ![Room, 1 King Bed, Ocean View | In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1170000/1160300/1160241/ab3d3727.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Ocean View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Blackout curtains - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Pool View ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1170000/1160300/1160241/23a2584c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Pool View ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Blackout curtains - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room, 1 King Bed, Poolside ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1170000/1160300/1160241/3864c3f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Poolside 8.0 Very good 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Blackout curtains - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Queen Beds ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1170000/1160300/1160241/cfdb456e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Blackout curtains - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, Accessible Bathtub ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1170000/1160300/1160241/f9a0d16b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Accessible Bathtub ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Blackout curtains - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, Pool View ![In-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/2000000/1170000/1160300/1160241/cfdb456e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Pool View 10.0 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Blackout curtains - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Room, 2 Queen Beds, Balcony ![Room, 2 Queen Beds, Balcony | Pool | Outdoor pool](https://images.trvl-media.com/lodging/2000000/1170000/1160300/1160241/1bfd02d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Balcony ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds Mini-fridge Flat-screen TV Blackout curtains - Ocean view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![View from room](https://images.trvl-media.com/lodging/1000000/890000/889900/889899/9a0e1078.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Miramar Santurce - 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Pool - Hot tub - Spa - Pet-friendly 8.6 Excellent 2,221 reviews £551 includes taxes & fees 15 Mar - 16 Mar [](https://www.expedia.co.uk/San-Juan-Hotels-Wyndham-Grand-Rio-Mar-Puerto-Rico-Golf-Beach-Resort.h41642.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=553248635209644367&destination=San Juan (and vicinity)&destType=MARKET&latLong=18.465771,-66.115735&searchId=6df23397-a88a-478d-856c-bb26b5dda160&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-Verdanza-Hotel-San-Juan.h1160241.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSan-Juan-Hotels-Verdanza-Hotel-San-Juan.h1160241.Hotel-Information) ## About the area Located near a private beach, Hyatt Centric Isla Verde San Juan is in Isla Verde, a walkable area in Carolina with good airport proximity and shopping. The Mall of San Juan and Plaza las Americas are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Isla Verde Beach and El Yunque National Forest. Looking to enjoy an event or a match while in town? See what's going on at Jose Miguel Agrelot Coliseum. Spend some time exploring the area's activities, including golfing. [Visit our Carolina travel guide](https://www.expedia.co.uk/Carolina.dx180540) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C18.44088%2C-66.02203&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SuoVBOk33VcFy5ewH5bamOd5AZU=) 8020 Tartak Street, Isla Verde, Carolina, 00979 ### What's nearby - ![Isla Verde Puerto Rico Sunset](https://images.trvl-media.com/place/553248621532873305/fbbe0d67-6701-4be5-8363-1d2e470c4a54.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Carolina Beach 4 min walk \- 0.3 miles - Isla Verde Beach 4 min walk \- 0.3 miles - Pine Grove Beach 12 min walk \- 0.7 miles - Balneario de Carolina 2 min drive \- 1.3 miles - Puerto Rico Convention Center 9 min drive \- 5.7 miles ### Getting around - Domenech Station 9 min drive - San Juan (SJU-Luis Munoz Marin Intl.) 19 min drive ### Restaurants - Pizza City 9 min walk - La Cueva Del Mar 5 min walk - Mi Casita Restaurant 5 min walk - Wendy’s 4 min walk - Karaya 6 min walk ## About this property ### Hyatt Centric Isla Verde San Juan Upscale hotel near Isla Verde Beach Located close to The Mall of San Juan and Museum of Contemporary Art, Hyatt Centric Isla Verde San Juan provides a poolside bar, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and al fresco dining. In addition to a garden and a bar, guests can connect to free in-room WiFi, with a speed of 25+ Mbps. You'll also enjoy perks such as: - An outdoor pool - Buffet breakfast (surcharge), self-parking (surcharge) and express check-out - ATM/banking services, a porter/bellboy and meeting rooms - Concierge services, luggage storage and a 24-hour front desk - Guest reviews speak highly of the helpful staff and proximity to shopping Room features All 223 individually furnished rooms boast comforts such as air conditioning, as well as amenities such as free WiFi and safes. Guests reviews speak well of the clean rooms at the property. More amenities include: - Rainfall showers, baths or showers and free toiletries - 32-inch flat-screen TVs with premium channels - Mini fridges, free infant beds and daily housekeeping ## Similar properties ![Children’s activities](https://images.trvl-media.com/lodging/1000000/60000/54400/54367/a77d6b5f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Embassy Suites by Hilton San Juan Hotel & Casino Isla Verde - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 4,439 reviews £292 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=54367&PinnedHotelID=54367&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/76000000/75830000/75830000/75829978/ab4ab182.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott San Juan Isla Verde Isla Verde - Pool - Breakfast included - Pet-friendly - Kids’ pool 8.8 Excellent 2,363 reviews £283 includes taxes & fees 23 Mar - 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Pool - Hot tub - Spa - Free Wi-Fi 8.8 Excellent 1,387 reviews £245 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=101035207&PinnedHotelID=101035207&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/3000000/2940000/2935900/2935885/892d4acd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Puerto Rico Resort & Casino Santurce - Pool - Spa - Pet-friendly - Kids’ pool 9.0 Wonderful 1,118 reviews £304 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=2935885&PinnedHotelID=2935885&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas](https://images.trvl-media.com/lodging/1000000/20000/11200/11144/944874fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Juan Marriott Resort and Stellaris Casino Condado - Pool - Hot tub - Spa - Kids’ pool 9.0 Wonderful 1,537 reviews £460 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=11144&PinnedHotelID=11144&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 7:00 AM to 9:00 AM, pool cabanas (surcharge)](https://images.trvl-media.com/lodging/1000000/290000/289100/289099/110d1700.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Sonesta San Juan Isla Verde - Pool - Spa - Pet-friendly - Restaurant 9.0 Wonderful 2,292 reviews £551 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=289099&PinnedHotelID=289099&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/9300/9228/ae0d235f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caribe Hilton Puerta de Tierra - Pool - Hot tub - Spa - Kids’ pool 8.6 Excellent 2,577 reviews £334 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=9228&PinnedHotelID=9228&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/1000000/20000/12800/12746/015288f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Condado Palm Inn San Juan, Tapestry Collection by Hilton Condado - Pool - Hot tub - Free Wi-Fi - Restaurant 8.6 Excellent 809 reviews £227 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=12746&PinnedHotelID=12746&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=1160241&PinnedHotelID=1160241&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1160241,54367,75829978,63448,910454) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free beach shuttle - Secured, uncovered parking on site (USD 8.92 per day) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar ### Restaurants on site - Alba - Espresso Lab ### Things to do - Gym - Hot tub - Outdoor pool ### Family friendly - In-room cot - Mini-fridge - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Wedding services ### Business services - 16,000 square feet of conference space - 4 meeting rooms - Computer station ### Outdoors - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Lift - Tile flooring in public areas - Wheelchair-accessible parking ### More - 8 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer (on request) - Rainfall showerhead - Shampoo - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Free bottled water - Limited room service - Mini-fridge ### More - Air conditioning (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 4:00 PM Early check-in subject to availability Early check-in fee: USD 50 Minimum check-in age - 21 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Late check-out fee: USD 48 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 75, per pet, per stay, plus a deposit of USD 250.00 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 25 kg per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Resort fee: USD 49.05 per accommodation, per night The resort fee includes: - Beach access - Beach loungers - Beach towels - Fitness centre access - In-room bottled water - Phone calls - Pool access We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately USD 20 per person - Uncovered self-parking fee: USD 8.92 per day (in/out privileges) - Pet deposit: USD 250.00 per stay - Pet fee: USD 75 per pet, per stay - Service animals are exempt from fees - Early check-in fee: USD 50 (subject to availability) - Late check-out fee: USD 48 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a smoke detector and a security system If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Verdanza Hotel Verdanza San Juan San Juan Hotel Verdanza San Juan Verdanza Hotel Verdanza Verdanza Hotel Verdanza Hotel San Juan Verdanza San Juan Verdanza Hotel Puerto Rico/Isla Verde Verdanza Hotel Hotel Verdanza Hotel Carolina Verdanza Hotel San Juan Verdanza Hotel Hotel Carolina ## Frequently asked questions ### Does Hyatt Centric Isla Verde San Juan have a pool? ### How much does it cost to stay at Hyatt Centric Isla Verde San Juan? ### Is Hyatt Centric Isla Verde San Juan pet-friendly? ### How much is parking at Hyatt Centric Isla Verde San Juan? ### What time is check-in at Hyatt Centric Isla Verde San Juan? ### What time is check-out at Hyatt Centric Isla Verde San Juan? ### Where is Hyatt Centric Isla Verde San Juan located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hyatt Centric Isla Verde San Juan Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Amenities ### 8.4 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 53 8 - Good 13 6 - Okay 8 4 - Poor 2 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Matthew 19 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean, modern hotel and rooms. ##### Matthew Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Corey 9 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room and great service ##### Corey Stayed 1 night in Feb 2026 ### 10/10 Excellent #### Maria 15 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Hotel was very clean. The staff was friendly was able to check in early. ##### Maria Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Nasia 5 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was spotless and staff was wonderful! Will return for future stays ! ##### Nasia Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Rogelio 22 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, the staff is superb! ##### Rogelio Stayed 6 nights in Sep 2024 ### 10/10 Excellent #### Mary 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Great hotel. Joyce at the front desk was very he,Paul when there was a mixup in our reservation. Billy was very friendly. ##### Mary Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### patrice 20 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel was beautiful. Room was excellent with many amenities. Pool, bar, restaurant and staff were wonderful. Joyce at the front desk was so helpful scheduling activities and taxi pick up. The hotel is conveniently located next to a 24 hour drug and grocery store too! ![](https://a.travel-assets.com/ugc/hotel-reviews/13de53c2-1701-49af-8630-89f179acfb92-1768870423030.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### patrice Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Amber 15 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The place was really great. We had a clean room with great staff! Conveniently located! We enjoyed the beach club and the local beach. Mandy restaurant are walkable. At night we enjoyed drinks out and at the restaurant in hotel. ##### Amber Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Jillayne 18 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The front desk people were kind, helpful and offer good suggestions when heading bout to explore. The coffee shop workers were kind and made a great Americano. The bar tenders were kind, made good margaritas and were attentive. ##### Jillayne Stayed 1 night in Jan 2026 ### 8/10 Good #### Daniel 20 Jan 2026 Liked: Cleanliness Staff friendly and courteous, restaurant food excellent, they need to enforce a quiet time as neighbors partying past midnight and the walls are very thin. Plus the extra $50 a night for resort fee is a joke. ![](https://a.travel-assets.com/ugc/hotel-reviews/83457171-8381-45d1-9d75-dadfd7628494-1768934199735.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Michael 12 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Yes 5 star service ##### Michael Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Mike 6 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Tasty dinner, but far too cold to eat in the dining room! Why waste money on too much air conditioning? ##### Mike Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Brittany 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff and clean room ![](https://a.travel-assets.com/ugc/hotel-reviews/66b255eb-850b-4470-bde0-4a2827006046-1767298475485.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brittany Stayed 3 nights in Dec 2025 ### 8/10 Good #### EVELYN 17 Jan 2026 Liked: Cleanliness, property conditions & facilities Noise. Banging noise. Friendly staff clean rooms. Jacuzzi/hottub was barely warm.and jets would only go on every 45 min. ##### EVELYN Stayed 4 nights in Jan 2026 ### 6/10 Okay #### Jeniece 2 Jan 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities It was okay. No activity whatsoever. Plenty of unused space where we could’ve went to vape out of view of other guests but no vaping/smoking on site. The staff was kind. Rooms and facilities/grounds were very clean which we appreciated but we would’ve chose somewhere else if we knew the property was smoke free which I get keeping your guests in a clean air environment but still, it wasn’t for us and was inconvenient for us to go all the way off the property and we didn’t find out about the policy until the day before we checked in. Wish we knew in advance otherwise we would’ve chosen another hotel. Dog friendly. Highlight was the 5/10 minute shuttle ride to the beach club for lunch/dinner that had an adult pool and nice beach on their site. Small Casino across the street from hotel. The hotel was super close to the airport. Ubers were plentiful. It was also close to the 24 hour convenience store and a lot of restaurants within walking distance. The beach is across the street so that was nice. It wasn’t beachfront though as it appeared online. The hotel bar was out of ingredients for pina coladas and other popular drinks so we again had to go off site. It was family friendly for sure but nothing to do on the property itself even for small kids. Nothing. The pool was clean. The whirlpool was not warm/hot. Not warm enough to be relaxing so we didn’t even use it. It’s a hotel for travelers who want a quiet stay close to the beach and amenities within walking distance. ![](https://a.travel-assets.com/ugc/hotel-reviews/211f6a1b-a610-4171-a267-9c58f47723d5-1767320433476.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jeniece Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Elias 17 Feb 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Room was good, pool was not good at all and bar service around the pool was expensive. Overall, you get what you pay for. Next time will do La Concha and just pay the high amount for a better location and experience. ##### Elias Stayed 4 nights in Feb 2026 ### 6/10 Okay #### Reginald 16 Feb 2026 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The room was okay, I booked earlier and asked for early check in and they didn’t have it. You can never get in touch with the staff so I had to use instant message. The pool was so cold, the hot tub didn’t work. Other than that it was okay. The staff was pleasant and nice. The food was over price. ##### Reginald Stayed 3 nights in Feb 2026 ### 10/10 Excellent #### Brigyth 13 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Pool room was amazing staff very nice hotel clean ##### Brigyth Stayed 3 nights in Feb 2026 ### 10/10 Excellent #### Jennifer 12 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was very clean and staff was extremely nice. ##### Jennifer Stayed 3 nights in Feb 2026 ### 10/10 Excellent #### Ana 28 Jan 2026 It was very nice. ##### Ana Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Irma 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Everything was excellent! Room, staff!! But, the food was not that great!! Thank you!! ##### Irma Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Jamie 28 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Edgar at the front desk was amazing. So kind and helpful !! Beach club was great ##### Jamie Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Gracia 3 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing ##### Gracia Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Vanessa 21 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing!!! ##### Vanessa Stayed 3 nights in Jan 2026 ### 8/10 Good #### Andrea Dyanne 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Room, vibes, the lobby scent, and sevice was amazing. Greatful our stay was there for the 5 days we were there. Jacuzzi heater was broken and felt the communication regarding that could have been better communicated. ##### Andrea Dyanne Stayed 5 nights in Jan 2026 ## Expedia's Latest Trends ### Hotels > [Hotels in Fresno](https://www.expedia.co.uk/Fresno-Hotels.d602988.Travel-Guide-Hotels) > > [Hotels near Biddulph Grange Garden](https://www.expedia.co.uk/Biddulph-Grange-Garden-Hotels.0-l553248621561942177-0.Travel-Guide-Filter-Hotels) > > [All-Inclusive Hotels in San Javier](https://www.expedia.co.uk/San-Javier-Hotels-All-Inclusive-Hotel.0-0-d6060404-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [El Conquistador Resort](https://www.expedia.co.uk/San-Juan-Hotels-El-Conquistador-Resort.h447559.Hotel-Information) > > [Residences at Dorado Beach, a Ritz-Carlton Reserve](https://www.expedia.co.uk/San-Juan-Hotels-Residences-At-Dorado-Beach.h6668065.Hotel-Information) > > [Hotels near Caldy Golf Club](https://www.expedia.co.uk/Caldy-Golf-Club-Hotels.0-l553248621554455140-0.Travel-Guide-Filter-Hotels) > > [Adults Only Resorts & Hotels in Kuşadası City Centre](https://www.expedia.co.uk/Kusadas-City-Centre-Hotels-Adults-Only-Resorts.0-0-d6320913-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [El Colonial - Adults Only](https://www.expedia.co.uk/San-Juan-Hotels-El-Colonial.h66385923.Hotel-Information) > > [Hotels in Seven Sisters](https://www.expedia.co.uk/Seven-Sisters-Hotels.d3000387014.Travel-Guide-Hotels) > > [Hotels near Sugandha Beach](https://www.expedia.co.uk/Sugandha-Beach-Hotels.0-l553248635975006206-0.Travel-Guide-Filter-Hotels) > > [Villas Mijas](https://www.expedia.co.uk/Mijas-Villas.d10604-aaVillas.Travel-Guide-Accommodation) > > [Hotels with Pool in Cumbria](https://www.expedia.co.uk/Destinations-In-Cumbria-Hotels-With-Pool.0-0-d6046194-tHotelswithPool.Hotel-Filter-Destinations) > > [Lock Keeper, Worksop by Marston's Inns](https://www.expedia.co.uk/Worksop-Hotels-Lock-Keeper.h27479298.Hotel-Information) > > [Scandic Falkoner](https://www.expedia.co.uk/Copenhagen-Hotels-Scandic-Falkoner.h1714.Hotel-Information) ### Flights > [Flights from Madrid (MAD) to Puerto Vallarta (PVR)](https://www.expedia.co.uk/lp/flights/mad/pvr/madrid-to-puerto-vallarta) > > [Flights from Austin (AUS) to Cancun (CUN)](https://www.expedia.co.uk/lp/flights/aus/cun/austin-to-cancun) > > [Cebu Pacific](https://www.expedia.co.uk/Cebu-Pacific-Flights.c5J.Travel-Guide-Airlines) > > [Flights from Lipjan (PRN) to Arnavutköy (IST)](https://www.expedia.co.uk/lp/flights/prn/ist/pristina-to-istanbul) ### Cars > [luxury Car Hire in Barbados](https://www.expedia.co.uk/Luxury-Car-Rentals-In-Barbados.d16-tLuxury.Car-Rental-Destination-Class) ### Activities ### Packages > [North Sound](https://www.expedia.co.uk/North-Sound-Cayman-Islands.d6141686.Attraction) > > [Salla Holidays](https://www.expedia.co.uk/Salla.d500390.Holidays-City-Breaks) ### General > [Visit Sidi Bou Said](https://www.expedia.co.uk/Sidi-Bou-Said.dx6342840) ---