Verdanza Hotel San Juan

Photo gallery for Verdanza Hotel San Juan

Featured image
Beach nearby, white sand
Beach nearby, white sand
Outdoor pool
Outdoor pool

Overview of Verdanza Hotel San Juan

VIP Access

Verdanza Hotel San Juan

3.5 star property
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
8020 Tartak Street, Isla Verde, Carolina, 00979

Explore the area

  • Popular LocationIsla Verde Beach4 min walk
  • Popular LocationCarolina Beach5 min walk
  • Popular LocationBalneario de Carolina2 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)6 min drive

Choose dates to view prices

About this area

Carolina

Located near the beach, Verdanza Hotel San Juan is in Isla Verde, a walkable area in Carolina with good airport proximity. The Mall of San Juan and Plaza las Americas are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Isla Verde Beach and El Yunque National Forest. Looking to enjoy an event or a match while in town? See what's going on at Jose Miguel Agrelot Coliseum. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

What's nearby

  • Isla Verde Beach - 4 min walk
  • Carolina Beach - 5 min walk
  • Balneario de Carolina - 2 min drive
  • The Mall of San Juan - 5 min drive
  • Museum of Contemporary Art - 8 min drive

Getting around

  • Sacred Heart Station - 6 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 6 min drive

Restaurants

  • Eighty20 — 1 min walk
  • Burger Bar — 1 min walk
  • Mi Casita - 3 min walk
  • Ciao Mediterranean Cafe - 4 min walk
  • Alambique - 4 min walk

About this property

Verdanza Hotel San Juan

Family-friendly Carolina hotel in Isla Verde, walk to Carolina Beach
Along with 2 restaurants, this hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a coffee shop/café are on-site. All 222 soundproofed rooms feature free WiFi and MP3 docks. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like fridges and coffee makers. Weekly housekeeping is available.
Verdanza Hotel San Juan offers 222 forms of accommodation with MP3 docking stations and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with premium cable channels and pay-per-view films. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Microwaves, in-room massages and change of towels can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10 per day; includes in/out privileges)
  • Valet parking on site (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 15 per person
  • 2 restaurants and 1 1 coffee shop/cafe
  • 1 1 poolside bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services
  • Hot tub

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Computer station
  • Conference space (16000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 2 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 12 and over

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per pet, per stay, plus a deposit of USD 250.00 per stay
Dogs and cats welcome
1 per room (up to 55 lbs/25 kg)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: USD 15 per person (approximately)
  • Self-parking fee: USD 10 per day (in/out privileges)
  • Valet parking fee: USD 18 per day (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Hotel Verdanza
Hotel Verdanza San Juan
San Juan Hotel Verdanza
San Juan Verdanza Hotel
Verdanza
Verdanza Hotel
Verdanza Hotel San Juan
Verdanza San Juan
Verdanza Hotel Puerto Rico/Isla Verde
Verdanza Hotel San Juan Hotel
Verdanza Hotel San Juan Carolina
Verdanza Hotel San Juan Hotel Carolina

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 293 out of 971 reviews
5 - Excellent 30%
Rating 4 - Good. 225 out of 971 reviews
4 - Good 23%
Rating 3 - Okay. 169 out of 971 reviews
3 - Okay 17%
Rating 2 - Poor. 131 out of 971 reviews
2 - Poor 13%
Rating 1 - Terrible. 153 out of 971 reviews
1 - Terrible 16%

3.5/5

Cleanliness

3.8/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I liked the property due to the fact that the beach and different food options were close by. Totally dislike and will not go back to this hotel due to the fact it does NOT have HOT WATER. When you check in they inform you that hot water is broken and they have someone working on it but if you would like you can check in a another hotel. Since I was informed someone is working on the hot water issue I decided to stay. I checked in in on a Friday and left the following Monday and the HOT WATER was never fixed. I had to shower in FREEZING WATER the whole time. It sounds to me that the hotel does not have HOT WATER AT ALL. staff just tell you is being fix so that you stay. My star to this hotel 1.
Stayed 3 nights in Jan 2022

2/5 Poor

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No hot water. When there was hot water in the first 5 days of my stay it was scorching hot water. No hair dryers, no coffee pot, no microwave. The bathroom was not cleaned very well, and the tub was not cleaned at all. The staff was always polite and willing to help. The mattress was good however no cover pads for mattress just a flat sheet that always came off. I will never ever stay here again.
Stayed 16 nights in Jan 2022

3/5 Okay

Travelled with partner
Disliked: Amenities, property conditions & facilities
I like that this hotel was walking distance from beach and casino I didn’t like the fact that our stay they didn’t have hot water
Stayed 4 nights in Jan 2022

1/5 Terrible

Disliked: Cleanliness, property conditions & facilities
They had no hot water and was told when checking in we would get some compensation the next day when the manager came in. Obviously that didn’t happen the manager wouldn’t even come out of his office to talk to multiple guest that were at the desk wondering when the hot water was going to start working and what discount was he taking off. Instead he sent his front desk staff back and forth to speak to us and tell us he was not giving out any compensation for our stay because of no hot water. The room was freezing cold and the bathroom was disgusting..tub was not clean.
Stayed 1 night in Jan 2022

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Jacuuzi was almost broken back in July of 2020. Ut was completely broken inJanuary 2022. The gym only had one pin for a the weight machine, no napkins or paper towels, and no sanitizer. The pool was not getting cleaned nor the jacuuzi. There is no shower at the pool area. The wifi was constantly crashing. It must had been a low radio frequency router. You had to tell the front desk that the floors were dirty in tbe upper level corridor. The gym would never be open on time in the morning. No laundry room as described on their page. The smell of cat feces near the jacuzzi. Otherwise, a good hotel with potential. It is time they step it up with better service. The bathtube leaks through the air vents when it is full. Ibwanted to avoid the dirty broken jacuzzi. I will stay there again as per management telling me they will correct the issues
Stayed 11 nights in Dec 2021