Caribe Hilton

Photo gallery for Caribe Hilton

Featured image
Private beach, beach cabanas, sun-loungers, beach umbrellas
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
3 outdoor pools, pool cabanas (surcharge), pool umbrellas
3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Overview of Caribe Hilton

Caribe Hilton

4.5 star property

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
1 San Geronimo Street, San Juan, 00901

Explore the area

  • Popular LocationCondado Beach11 min walk
  • Popular LocationSheraton Casino17 min walk
  • Popular LocationPuerto Rico Convention Center19 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)14 min drive

Choose dates to view prices

About this area

San Juan

Caribe Hilton is located in San Juan Antiguo, a neighbourhood in San Juan, and is in the historical district and on a private beach. Fort San Jeronimo and Castillo de San Cristobal are notable landmarks, and the area's natural beauty can be seen at Escambron Beach and Third Millennium Park. Travelling with kids? Consider Museo del Mar, or check out an event or a game at Jose Miguel Agrelot Coliseum. Kayaking and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and cave exploring nearby.

What's nearby

  • Playa del Caribe Hilton - 3 min walk
  • Fort San Jeronimo - 5 min walk
  • Condado Beach - 11 min walk
  • Sheraton Casino - 17 min walk
  • Puerto Rico Convention Center - 19 min walk

Getting around

  • Sacred Heart Station - 8 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.) - 14 min drive

Restaurants

  • Caribar — 1 min walk
  • Morton's The Steakhouse — 1 min walk
  • Morton's The Steakhouse - 3 min walk
  • Pizza e Birra - 11 min walk
  • Melanzana - 11 min walk

About this property

Caribe Hilton

4.5-star resort with pools, private beach and full-service spa
Catch some rays on Caribe Hilton's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 652 rooms boast deep soaking bathtubs, and offer free WiFi and MP3 docking stations. Free wired Internet and fridges are standard, as are LCD TVs with cable channels.
Caribe Hilton offers 652 forms of accommodation with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 27-inch LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers.

This San Juan resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, outdoor tennis courts, a health club and a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zen Spa Oceano has 15 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:30 AM: USD 32 for adults and USD 18 for children
  • 10 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Aerobics classes
  • Beach volleyball
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Pilates classes
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German
  • Spanish

Business services

  • Computer station
  • Conference space (65000 square feet)
  • Meeting rooms - 24

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer

Entertainment

  • 27-inch LCD TV
  • TV channels
  • MP3 dock
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 6 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night
  • Resort fee: USD 42.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: USD 32 for adults and USD 18 for children (approximately)
  • Self-parking fee: USD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
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Hilton Hotel San Juan
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Caribe Hilton Hotel
Caribe Hilton San Juan Resort
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Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
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Resort Caribe Hilton
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Caribe Hilton San Juan
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Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 502 out of 992 reviews
5 - Excellent 51%
Rating 4 - Good. 251 out of 992 reviews
4 - Good 25%
Rating 3 - Okay. 118 out of 992 reviews
3 - Okay 12%
Rating 2 - Poor. 61 out of 992 reviews
2 - Poor 6%
Rating 1 - Terrible. 60 out of 992 reviews
1 - Terrible 6%

4.2/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 6 nights in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Dec 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good. Check in was not satisfactory- we booked a king suite with 2 rooms. Were not given the correct information , unable to access the second room for several hours and finally had to go down to the reception personally since they could not resolve issue over phone. Was very stressful and not a good start to our vacation. The reception staff did make a complementary offer to compensate for their miscommunication. Subsequent experience however was very good!
Stayed 5 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay at Caribe Hilton. The staff were so accommodating from start, when they allowed us access to the amenities even before it was check in time, and again when we waited to leave for the airport after checkout. The beach front access, the beautiful views, the tons of restaurant options and the wonderful amenities including a basketball court, made our stay the perfect one.
Stayed 6 nights in Dec 2021

3/5 Okay

Travelled with partner
Liked: Staff & service
Nice location but the rooms need improvement. Our AC kept turning on and off through the night, we called numerous times for someone to take a look at it and no one ever came. Had to call for towels to be changed and shampoo, etc to be replenished. A 3 star raining at best.
Stayed 3 nights in Dec 2021