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We had such a great experience at the Vanderbilt, I wished we could have stayed more days. The staff and the facilities were wonderful. I definetly recommend it.
Absolutely delightful. A bit of Europe in San Juan. Attention to detail and quality of service was top notch.
hotel isolated from restaurants and sites!
The hotel is near nothing. for the cost of the room there were better hotels for less money closer to the cruise terminal
Arrived about nine in the evening. Couldn't get anything to eat except a few deep fried items in a very loud bar. No place close enough to walk to at 10:00 at night. In the morning we discover we had no wash clothes at all. Left right away for cruise.
The hotel is beautiful. Staff goes above & beyond to make sure guests are happy. It was a lovely experience.
The stay was amazing, I had an ocean view room, the room was decently sized. Though there was a giant stain on my couch and there were cup stains on my counter. It made me iffy of the cleanliness of everything else but the staff was nice and helpful. Would stay again but maybe in a suite or penthouse. ...
The staff was extremely friendly, helpful, and happy to be there. Resort has plenty to do on grounds - reaturants, multiple pools, hot tubs, casino, fitness center. Condado Vanderbilt is their sister hotel just a few mins walking distance. Vanderbilt is very posh and had more great restaurants to ...
Very clean, great customer service, good location (walking distance to the beach and near great restaurants. Ride bus to Old San Juan is 15 minutes). Quiet, cozy, minimalist contemporary decor, a/c, jet bath tub. This place gives the big corporations hotel a run for their money. They took care of ...
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