Sheraton Puerto Rico Resort & Casino

Property class: 4

Choose dates to view prices

Located close to Puerto Rico Convention Center and Distrito T-Mobile, Sheraton Puerto Rico Resort & Casino provides a casino, a poolside bar and a terrace. Hit the jackpot at this hotel with amenities such as a sports book, 448 slot machines and 18 casino gaming tables. Treat yourself to a massage, a body scrub or a body wrap at Zen Spa Retreat, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Fusion cuisine. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a coffee shop/cafe and an outdoor entertainment area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is £221
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Traditional Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a chair, a bench, a TV, and a view of a cityscape.

Traditional Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(92 reviews)
  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View

A hotel room with two beds, a TV, a desk with a chair, a bench, and a view of the city.

Traditional Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(94 reviews)
  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Bay View

A hotel room with a large bed, a flat-screen TV, a bench, and a view of the marina through the glass door.

Superior Room, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(37 reviews)
  • Bay view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Bay View

A hotel room with two beds, a desk with a chair, a TV, and a view of the city.

Superior Room, 2 Queen Beds, Bay View

9.4 out of 10
Exceptional
(26 reviews)
  • Bay view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, City View

A hotel room with a large bed, a desk with a chair, a TV, a city view, and a nightstand with a lamp.

Executive Suite, 1 Bedroom, City View

  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

A modern living room with a sectional sofa, a coffee table, and a dining area with a table and chairs.

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 978 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the city.

Suite, 1 Bedroom, Bay View

  • Bay view
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Bay View

View from property

Deluxe Room, 1 King Bed, Balcony, Bay View

8.8 out of 10
Excellent
(25 reviews)
  • Bay view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Bay View

A hotel room with two beds, a desk, a TV, and a balcony with a view.

Deluxe Room, 2 Queen Beds, Balcony, Bay View

8.8 out of 10
Excellent
(21 reviews)
  • Bay view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (View)

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the city.

Suite, 1 Bedroom (View)

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 1004 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 2 Bedrooms, Bay View

A modern hotel room with a large sofa, a coffee table, a TV, and a balcony with a view.

Presidential Suite, 2 Bedrooms, Bay View

10.0 out of 10
Exceptional
(1 review)
  • Bay view
  • 2265 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

A hotel room with two beds, a TV, a desk with a chair, a bench, and a view of the city.

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Tub)

  • City view
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

A hotel room with two beds, a TV, a desk with a chair, a bench, and a view of the city.

Traditional Room, 2 Queen Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 310 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

A hotel room with a bed, a chair, a small table with a kettle, water bottles, and a framed picture on the wall.

Traditional Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • City view
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

A hotel room with a large bed, a desk with a chair, a bench, a TV, and a view of a cityscape.

Traditional Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

A hotel room with two beds, a TV, a desk with a chair, and a view of the city.

Traditional Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed, City View (Hearing Accessible)

A hotel room with a bed, a chair, a small table with a kettle, water bottles, and a framed picture on the wall.

Traditional Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a chair, a small table with a kettle, water bottles, and a framed picture on the wall.

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

A hotel room with two beds, a TV, a desk with a chair, and a view of the city.

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Accessible, Tub)

  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with two beds, a TV, a desk with a chair, and a view of the city.

Traditional Room, 2 Queen Beds, City View (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • 310 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

A hotel room with a large bed, a desk with a chair, a TV, and a balcony with a view of the city.

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Located in Santurce, a neighbourhood in San Juan, Sheraton Puerto Rico Resort & Casino is in the entertainment district and near the beach. Travellers who have shopping on the agenda can visit Distrito T-Mobile and Plaza las Americas, while those looking for another kind of activity may want to explore Port of San Juan. Looking to enjoy an event or a match while in town? See what's going on at Jose Miguel Agrelot Coliseum. Discover the area's water adventures with kayaking, scuba diving and snorkelling nearby, or enjoy the great outdoors with ziplining. Visit our San Juan travel guide
Map
200 Convention Boulevard, San Juan, 00907

What's nearby

  • A coastal cityscape with a sunset, a large body of water, and a mountain in the distance.
    Distrito T-Mobile
    2 min walk - 0.2 miles
  • A coastal cityscape with a sunset, a large body of water, and a mountain in the distance.
    Puerto Rico Convention Center
    4 min walk - 0.3 miles
  • A tropical beach with clear turquoise water, palm trees, and a few people swimming.
    Escambron Beach
    3 min drive - 1.5 miles
  • Sheraton Casino
    1 min walk - 0.0 miles
  • Coca-Cola Music Hall
    5 min walk - 0.3 miles

Getting around

  • Hato Rey Station
    5 min drive
  • San Juan (SJU-Luis Munoz Marin Intl.)
    16 min drive

Restaurants

  • Sazon Cocina Criolla
    4 min walk
  • Choices Sheraton
    1 min walk
  • Los Pinos Cafe
    13 min walk
  • Pudge’s Pizza
    4 min walk
  • Éter Rooftop & Lounge
    11 min walk

About this property

Sheraton Puerto Rico Resort & Casino

  • Upscale family-friendly hotel renovated in 2023 and located near Distrito T-Mobile
  • Located close to Puerto Rico Convention Center and Coca-Cola Music Hall, Sheraton Puerto Rico Resort & Casino provides a casino, a poolside bar and a terrace. For those looking to try their luck, this hotel boasts a sports book, 448 slot machines and 18 casino gaming tables. Treat yourself to a massage, a body scrub or a body wrap at Zen Spa Retreat, the on-site spa. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Fusion cuisine. In addition to a coffee shop/cafe and an outdoor entertainment area, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with cabanas, sunloungers and pool umbrellas
    • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
    • Multilingual staff, smoke-free property and a computer station
    • Luggage storage, ATM/banking services and 11 meeting rooms
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All 503 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra amenities include:
    • Memory foam beds and free cots/infant beds
    • Bathrooms with designer toiletries and baths or showers
    • 55-inch HDTVs with cable channels
    • Wardrobes/cupboards, recycling and mini fridges

Awards and affiliations

  • This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Frequently asked questions

Does Sheraton Puerto Rico Resort & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Sheraton Puerto Rico Resort & Casino?

As of 25 Oct 2026, prices found for a 1-night stay for 2 adults at Sheraton Puerto Rico Resort & Casino on 1 Nov 2026 start from £221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Puerto Rico Resort & Casino pet-friendly?

Yes, Sheraton Puerto Rico Resort & Casino allows cats and dogs (limit 2 total) with a maximum weight of up to 32 kg per pet. There's a deposit of USD 20 per night and a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Sheraton Puerto Rico Resort & Casino?

Self-parking is available for USD 20 per night. Valet parking is available for USD 28 per day.

What time is check-in at Sheraton Puerto Rico Resort & Casino?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Sheraton Puerto Rico Resort & Casino?

Checkout is at 11:00 AM.

Where is Sheraton Puerto Rico Resort & Casino located?

This family-friendly San Juan hotel is located near the airport, within a 5-minute walk of Distrito T-Mobile and Puerto Rico Convention Center. Coca-Cola Music Hall and Pan American Pier are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sheraton Puerto Rico Resort & Casino Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 965 out of 1312 reviews
Rating 8 - Good. 195 out of 1312 reviews
Rating 6 - Okay. 84 out of 1312 reviews
Rating 4 - Poor. 36 out of 1312 reviews
Rating 2 - Terrible. 32 out of 1312 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my wife birthday the location was very convenient lots to do and everything to eat.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Excelente pool good freakfast well located
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff throughout the hotel
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice and clean hotel and the casino was great.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at our stay at the Sheraton. The proximity to the attractions, the restaurants nearby and the hotel shuttle service that takes you to Old San Juan and the beach were amazing.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, facilities, and services were as described… we have no complaints and will stay here again!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay. Staff was amazing
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was great and great location
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. Check In Was quick and friendly staff . This hotel is Across from TmObile district and close to old San Juan and condado.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and very clean and staff very helpful
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented, food at the hotel was delicious. Close to everything.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room! Staff was amazing and overall was centrally located by everything
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, Comfort bed
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor bar close earlier than listed. Overall it was a great stay! Choices breakfast was on point.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This getaway really allowed us to catch up on our rest while experience the Puerto Rico culture. The hotel has a shuttle that leaves every half hour that takes you to the Escortum Beach and Old San Juan area where shops and vendors allows you to see and witness the life of the people.
Stayed 4 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was good and the towels were available the prices in the hotel store and restaurant were very pricey for a place without a lot going on around it beside the T mobile district but over all it was ok
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and pleasant!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the amenities were incredible.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, incredibly friendly and helpful staff, and one of the nicest places to stay in the area. The restaurants are also fantastic, making it a great spot to relax and enjoy the surroundings. Highly recommended!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to worry about. Staff is very helpful.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and outdoor pool
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, pool was fun, the outside restaurant was a very nice touch, room service food was delicious.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was ready before check in, which was a plus. All staff they we had interaction with was pleasant and helpful.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, our favorite hotel for weekends
Stayed 1 night in May 2026