Arrived at hotel and was really pleasantly surprised everything was just as lovely as the pictures. Fantastic restaurant just down the road from the hotel and a perfect holiday location, it has not been over run by neon.
A curious quirk of the hotel there is no iron to use, no ironing facilities other than the laundry service, which costs and takes 2 days and isn't available on weekends. A problem if you've only gone for a long weekend and expect to be able to iron your clothes to look presentable for dinner. In every other way this hotel was delightful. I would recommend private transfer as the coach took about 2 hours from the airport with this hotel being one of the last stops as it is right on the beach. Pool was clean, there were always sun beds available, a little of the Spanish language is appreciated but not necessary. I would definitely return.
Traveller from Midlands
*******The spa is temporarily closed*******Beatriz Atlantis Hotel and Spa in Puerto de la Cruz offers 290 newly renovated …More
This was a last minute break and not the type of hotel we would normally choose, however it was a good location, a few minutes walk from the sea front, restaurants and the Lago Martianez.
Checking in and out took a long time as there was only ever one person on reception. There was no offer of help with bags.
The room, on the tenth floor, was spacious, with a balcony with sea view. The fridge wasn't very powerful and could not be used for storing food. The toiletries supplied were meagre: soap and multi-purpose gel/shampoo which was not replenished when it ran out. There was a bidet, which is a welcome touch, but there was black mould growing in the sealant around the shower screen.
The twin beds were uncomfortably hard. This is the main reason I would hesitate to return.
The air conditioning wasn't switched on so we needed the window open but this made it difficult to sleep on 3 evenings due to proximity to an all night club which kicked out at 7 am! With the window closed this was not a problem. The blackout curtains were very effective.
The hotel does not offer airport transfers, and a taxi from the south airport costs around €105, although there is a bus to the main bus station about 1.5 miles away.
Breakfast was impressive with a good variety of food of all types. It was a shame they stopped serving at 10 because this led to a rush for seats around 9.15. We didn't have a problem getting a table just before 9.
I spent 9 days in this German owned hotel and got a very good room with a fantastic view on the sea for a very reasonable rate. I would recommend the hotel, however if, like me, you are travelling in November or later in the winter, I strongly recommend to doublecheck weather forecasts, as Tenerife can be very rainy in those months: 5 out of 9 days of my stay were characterised by persistent rain, and very often the only way to see the sun was to drive up to the island's volcano, known as "El Teide" (altitude 3700 metres)
Nice hotel with beautiful relaxing surroundings. Would recommend to people however, no kettle in rooms so no morning or afternoon tea or coffee. Fridge easily accessible. Safe has no key and no key at reception. The rooms themselves are comfortable with ease to heat or cool them, very spacious for 2 people. The bathrooms need updating or deep cleaned as the bath had hard residue in it and the toilet had a green tint stuck on the porcelain. Also please check with the hotel before booking as the buses are hourly from hotel to town from 0935 to 1835 only reason I say check is because the hotel is situated at the top of a very large hill which is OK to walk down but coming up is more than a 20% incline. "breathless" taxis are only €4 from Marco plaza so pretty decent.
Tenerife’s longest established and most complete resort, “Puerto” offers bags of local colour as well as several top-class visitor attractions. Most famous is Loro Parque (Parrot Park), one of the finest wildlife-theme parks outside of Florida with world-class exhibitions of marine life, penguins, primates, and, of course, parrots. Sunbathers head to the flamboyantly landscaped Lago Martiánez lido, or the black-sand Playa Jardin beach.
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