Title: Iberostar Heritage Grand Mencey Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Iberostar Heritage Grand Mencey Travelers recharge with rejuvenating spa treatments and savor delicious breakfasts while surrounded by lush gardens at this tranquil retreat ## Photo gallery for Iberostar Heritage Grand Mencey ![Exterior - Iberostar Heritage Grand Mencey (Santa Cruz de Tenerife)](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/521d09f4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/b995c2f8-ccaa-4686-96d8-c465f74cea96-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![4 restaurants, breakfast, lunch, dinner served; international cuisine - Iberostar Heritage Grand Mencey (Santa Cruz de Tenerife)](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/d5defaf4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, hot tub, steam room, body treatments - Iberostar Heritage Grand Mencey (Santa Cruz de Tenerife)](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/c1a83a10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 restaurants, breakfast, lunch, dinner served; international cuisine - Iberostar Heritage Grand Mencey (Santa Cruz de Tenerife)](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/392d7182.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Iberostar Heritage Grand Mencey, travelers find tranquility and luxury. Start the day with a rejuvenating breakfast, then unwind with yoga or Pilates at the health club. Relax by the outdoor pool or indulge in treatments at SPA Sensations. VIP Access ## Reviews 9.2 Wonderful ## Popular amenities - Free Wi-Fi - Air-conditioning £153 includes taxes & fees 13 Mar - 14 Mar VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-02-28&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Double Room ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/e306c36f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.2 Very good 25 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds HDTV - City view - 334 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Double Room (with Garden) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/24c2dd02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (with Garden) 9.0 Wonderful 19 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds HDTV - Garden view - 334 sq ft - Sleeps 3 - 1 King Bed OR 2 Large Single Beds ### View all photos for Double Room Single Use ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/e306c36f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 10.0 Exceptional 3 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds HDTV Separate bedroom - City view - 334 sq ft - 1 bedroom - Sleeps 1 - 1 King Bed OR 2 Single Beds ### View all photos for Junior Suite ![Junior Suite | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/18ec3800.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 7.4 Good 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Private indoor hot tub Air conditioning Free rollaway/extra beds Free cots/infant beds HDTV - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Double Room, Garden View (single use) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/24c2dd02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Garden View (single use) 8.0 Very good 3 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds HDTV Separate bedroom - Garden view - 388 sq ft - 1 bedroom - Sleeps 1 - 1 King Bed OR 2 Single Beds ### View all photos for Superior Double Room ![Superior Double Room | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/f9c3314e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.0 Very good 5 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds HDTV Separate bedroom - City view - 312 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Suite ![Suite | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/87334914.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 10.0 Exceptional 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds HDTV Separate bedroom - City view - 549 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Family Room ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/w8832h5889x0y0-8ea901da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free rollaway/extra beds Free cots/infant beds HDTV - Garden view - 484 sq ft - Sleeps 4 - 1 King Bed OR 2 Single Beds ### View all photos for Family Room (2 Adults & 1 Child) ![Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/1000000/20000/17500/17496/w8832h5889x0y0-8ea901da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (2 Adults & 1 Child) 8.0 Very good 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Air conditioning Free cots/infant beds HDTV Separate bedroom - City view - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information) ## About the area Santa Cruz de Tenerife is home to Iberostar Heritage Grand Mencey. Teresitas Beach and El Cedro reflect the area's natural beauty and area attractions include La Granja Park and El Tanque Cultural Space. Cesar Manrique Waterpark and Jardin Victoria are also worth visiting. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as mountain biking and hiking/biking trails in the area. [Visit our Santa Cruz de Tenerife travel guide](https://www.expedia.co.uk/Santa-Cruz-De-Tenerife.dx182394) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.47444%2C-16.25332&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EKN-ikIOsMULuLtC7WS8IUhMJzQ=) Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Tenerife, 38004 ### What's nearby - ![Auditorio de Tenerife which includes modern architecture](https://images.trvl-media.com/place/6238107/35bdf42d-2461-4254-836d-f918fe273d98.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Tenerife Auditorium 3 min drive \- 1.4 miles - Garcia Sanabria Park 2 min walk \- 0.1 miles - Rambla de Santa Cruz 2 min walk \- 0.1 miles - Plaza de Espana 13 min walk \- 0.7 miles - Tenerife Space of the Arts 17 min walk \- 0.9 miles ### Getting around - Chimisay 11 min drive - Tenerife (TFS-Tenerife South) 48 min drive ### Restaurants - Bar-Terraza Parque García Sanabria 5 min walk - Kiosko Numancia 4 min walk - La SQuina 5 min walk - Iballa Cocktail Bar 1 min walk - Kon-Tiki 1 min walk ## About this property ### Iberostar Heritage Grand Mencey Luxury hotel near Tenerife Auditorium Take advantage of a poolside bar, a terrace and a garden at Iberostar Heritage Grand Mencey. Treat yourself to a manicure/pedicure, a body wrap or a body treatment at Spa Sensations, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and international cuisine. Yoga classes and Pilates classes are offered at the health club; Iberostar Heritage Grand Mencey also has dry cleaning/laundry services, 2 bars and a business centre. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with a steam room and a sauna. Other perks include: - An outdoor pool - Buffet breakfast (surcharge), express check-out and express check-in - Luggage storage, massage treatment rooms and a lift - A reception hall, a front desk safe and a porter/bellboy - Guest reviews say great things about the breakfast and helpful staff Room features All 261 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities such as free WiFi and safes. Other conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and baths or showers - HDTVs with satellite channels - Coffee/tea makers, daily housekeeping and desks ### Awards and affiliations Eco-certified property This property participates in EarthCheck – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/66000000/65730000/65724000/65723948/39d5bdaa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotel Tenerife by Marriott Santa Cruz de Tenerife - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 364 reviews £95 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=65723948&PinnedHotelID=65723948&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:30 AM to 4:30 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/93000000/92860000/92855900/92855823/c87f61fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife - 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Pool - Free Wi-Fi - Restaurant - Breakfast available 9.2 Wonderful 733 reviews £99 includes taxes & fees 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=18343854&PinnedHotelID=18343854&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=17496&PinnedHotelID=17496&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=17496,65723948,92855823,871746,521611) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Offsite parking available (EUR 12 per day) - Limited on-site parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 to 30 for adults and EUR 20 to 30 for children - 2 bars/lounges - 4 restaurants - A poolside bar - Snack bar/deli ### Restaurants on site - Los Laureles - Los Menceyes - Restaurante Kon·Tiki - Restaurante Papa Negra ### Things to do - Full-service spa - Health club - Outdoor pool - Piano - Pilates classes - Sauna - Steam room - Yoga classes ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 9 meeting rooms - Business centre - Conference centre ### Outdoors - Garden - Terrace ### Full-service spa - 6 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hot tub - Manicures/pedicures - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 1 accessible parking space - Lift (279 centimetre wide door) - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 100% renewable energy - 4 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% organic food - Banquet hall - Built in 1950 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - Reception hall - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Slippers - Towels provided ### Entertainment - HDTV with satellite channels ### Food and drink - Coffee/tea maker - Limited room service - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 20 to 30 for adults and EUR 20 to 30 for children - Nearby parking fee: EUR 12 per day (66 ft away) - Facilities fee: EUR 20 per person, per day and includes use of: spa The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates) This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number H-38-4-0000005 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms ### Property is also known as Grand Hotel Mencey Hotel Iberostar Mencey Iberostar Heritage Mencey Iberostar Grand Hotel Mencey Santa Cruz de Tenerife Iberostar Grand Mencey Iberostar Heritage Grand Mencey Hotel Iberostar Hotel Grand Mencey Iberostar Hotel Mencey Iberostar Mencey Iberostar Mencey Grand Hotel Iberostar Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife Iberostar Heritage Grand Mencey Santa Cruz de Tenerife Iberostar Heritage Grand Mencey Hotel Santa Cruz de Tenerife Iberostar Heritage Grand Mencey Tenerife/santa Cruz De Tenerife ## Frequently asked questions ### Does Iberostar Heritage Grand Mencey have a pool? ### How much does it cost to stay at Iberostar Heritage Grand Mencey? ### Is Iberostar Heritage Grand Mencey pet-friendly? ### How much is parking at Iberostar Heritage Grand Mencey? ### What time is check-in at Iberostar Heritage Grand Mencey? ### What time is check-out at Iberostar Heritage Grand Mencey? ### Where is Iberostar Heritage Grand Mencey located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Iberostar Heritage Grand Mencey Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 694 8 - Good 231 6 - Okay 54 4 - Poor 17 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Denise 22 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Gteat hotel, great location, beautiful stay, staff very nicevand helpful ##### Denise Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Martin James 28 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful hotel in a lovely setting. ##### Martin James Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Gordon 22 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Wonderful clean room and very helpful staff. Spa and treatments excellent, pool great, ccannot wait to return ##### Gordon Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Isabelle 21 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and hotel ##### Isabelle Stayed 1 night in Oct 2025 ### 10/10 Excellent #### JOSEPH 3 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was first class from checking in to checking out. ##### JOSEPH Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Cheryl Eileen 2 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely staff as always! ##### Cheryl Eileen Stayed 1 night in Dec 2025 ### 8/10 Good #### CLIFFORD 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Room and entire facility was spotless. Staff very helpful. ![](https://a.travel-assets.com/ugc/hotel-reviews/d42e0152-d855-4321-be5c-eedc8b352cb4-1763368339713.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b44e2304-4c6e-4148-bd42-6f3ea1475fac-1763368338005.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CLIFFORD Stayed 1 night in Nov 2025 ### 6/10 Okay #### Eduard 6 Feb 2026 Liked: Cleanliness Disliked: Amenities Unfortunately the experience was average. The hotel is not representative of 5 stars standards. The rooms are below basic without any amenities. We had to request a kettle and we received a broken old one. It also arrived dirty. Overall it’s clean and you can tell that the staff are trying their best. The SPA was full of children and the relaxation area was without cups. There were towels everywhere…. Just not the experience you would want from a luxury hotel. ##### Eduard Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Kit 4 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Beautiful place, good food, staff were brilliant ##### Kit Stayed 5 nights in Jun 2025 ### 10/10 Excellent #### Astrid 13 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, close to park ans centrally located. Friendly staff. ##### Astrid Stayed 3 nights in Jul 2025 ### 8/10 Good #### Gregorio 14 Oct 2025 Liked: Cleanliness, property conditions & facilities Very good ##### Gregorio Stayed 10 nights in Oct 2025 ### 10/10 Excellent #### Bruce 4 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities great hotel. great location ##### Bruce Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Richard 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities What a beautiful place to stay. Nothing was to much trouble from the staff. Everyone has been so help and friendly and hard working. This hotel have been nothing short of outstanding. ![](https://a.travel-assets.com/ugc/hotel-reviews/0a1280df-7bb7-4202-b2d9-61d4ddcabac5-1757689473600.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b8fd42ed-e97f-43b0-a25f-cc6cd2a41238-1757689473912.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/927483e9-2bd7-4fd0-ab6a-d579fd3c5243-1757689473338.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Richard Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### ADOLFO 3 Jul 2025 Liked: Cleanliness, staff & service, room comfort #### Best hotel in Sta Cruz Excellent hotel. Great Gym/SPA facility. Special mention to breakfast team such as Julio and Ernesto among other. Overall best option in Sta Cruz. ##### ADOLFO Stayed 9 nights in Jun 2025 ### 10/10 Excellent #### William 23 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked how convenient the hotel is to restaurants and shopping. . ##### William Stayed 9 nights in Feb 2025 ### 10/10 Excellent #### Hannah 3 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really nice hotel, loved the turtle pond. Relaxing stay. ##### Hannah Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Alexander 27 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Stayed here many times over the years. Been about 5 years since last visit and delighted to say that it’s better than ever. Staff are wonderful and friendly. Best hotel buffet breakfast that I’ve experienced. Public spaces great and fantastic pool area to relax and chill. ##### Alexander Stayed 12 nights in Jun 2025 ### 10/10 Excellent #### Susan 25 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the service, the cleanliness and the amenities in this hotel. The turtle pool is delightful! ##### Susan Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### anthony 7 Apr 2025 Liked: Cleanliness, staff & service Very friendly and helpful staff, most spoke very good English too. Food excellent ##### anthony Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller 21 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay! Great! Superb location. Easy walk to shops & restaurants & Marina. Comfortable beds. Spacious bathroom. Overall a very nice place to stay ##### Verified traveller Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Tetiana 11 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view from the room was of the ocean, everything was clean, and the pool was good. ##### Tetiana Stayed 1 night in Feb 2025 ### 10/10 Excellent #### ADOLFO 25 Mar 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Best option in Santa Cruz Great hotel! Best in Santa Cruz. Conveniently located and great service ##### ADOLFO Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### William 21 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel. The staff was pleasant and the location was excellent. ##### William Stayed 11 nights in Jul 2024 ### 10/10 Excellent #### KAIMORI 6 Jan 2025 Liked: Property conditions & facilities Nice breakfast, good gym, clean room, kind employees, safe environment, very close to bus stop. Very good hotel. ##### KAIMORI Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Jeremy 6 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel and staff. The Asian fusion restaurant called Kon Toki was fabulous. ##### Jeremy Stayed 3 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Las Aguilas Tenerife, Affiliated by Melia](https://www.expedia.co.uk/Puerto-De-La-Cruz-Hotels-Hotel-Las-Aguilas-Tenerife.h1202430.Hotel-Information) > > [VILLA WITH PRIVATE HEATED POOL on BANANA PLANTATION. 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