- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the choice of restaurants The pool The service
Stayed 4 nights in Jan 2020
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Reviews
Wonderful
1,120 reviews
Amenities
- Pool
- Free WiFi
- Air Conditioning
- Spa
Map
Calle Doctor Jose Naveiras, 38, Santa Cruz de Tenerife, Tenerife
What's nearby
- Garcia Sanabria Park
- 2 min walk
- Municipal Museum of Fine Arts
- 10 min walk
- Los Menceyes
- 1 min walk
- Macusamba
- 2 min walk
- Santa Cruz de Tenerife (TFN-Tenerife North)
- 12 min drive
Choose dates to view prices
Book online or call:
020 3564 4853Double Room, City View
Room Amenities
- City view
- Sleeps 3
- 1 Double Bed
More detailsDeluxe Room, Garden Area
Room Amenities
- Sleeps 3
- 1 Double Bed
More detailsDouble Room Single Use, City View
Room Amenities
- City view
- Sleeps 1
- 1 Double Bed
More detailsJunior Suite
Room Amenities
- Sleeps 3
- 1 Double Bed
More detailsDeluxe Room, Garden View (Single Use)
Room Amenities
- Sleeps 1
- 1 Double Bed
More detailsSuperior Double Room
Room Amenities
- City view
- Sleeps 3
- 1 Double Bed
More details
About this area
Santa Cruz de Tenerife
Iberostar Heritage Grand Mencey is located in Santa Cruz de Tenerife. Plaza de Espana is a notable landmark, and the area's natural beauty can be seen at Garcia Sanabria Park and Teresitas Beach. Looking to enjoy an event or a game while in town? See what's going on at Heliodoro Rodriguez Lopez Stadium, or consider a night out at El Tanque Cultural Space.
What's nearby
- Garcia Sanabria Park - 2 min walk
- Municipal Museum of Fine Arts - 10 min walk
- Plaza de Espana - 14 min walk
- Guimera Theater - 14 min walk
- Tenerife Space of the Arts - 19 min walk
Getting around
- Chimisay - 10 min drive
- Santa Cruz de Tenerife (TFN-Tenerife North) - 17 min drive
Restaurants
- Los Menceyes — 1 min walk
- Iballa — 1 min walk
- Los Menceyes - 1 min walk
- Macusamba - 2 min walk
- Strasse Park - 3 min walk
About this property
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free nearby parking
Food and drink
Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 20 for adults and EUR 20 for children
4 restaurants
2 bars/lounges
Free daily reception
24-hour room service
Things to do
24-hour fitness centre
Arcade/game room
Full-service spa
Indoor pool
Outdoor pool
Pilates classes
Sauna
Hot tub
Steam room
Yoga classes
Family friendly
Arcade/game room
Dry-cleaning service
Indoor pool
Laundry facilities
Outdoor pool
Conveniences
Banquet hall
Lift
Front-desk safe
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services
Languages spoken
English
German
Spanish
Business services
9 meeting rooms
Business centre
Conference centre
Outdoors
Garden
Terrace
Spa
4 treatment rooms
Massage/treatment rooms
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
More
Smoke-free property
Room amenities
Bedroom
Air conditioning
Bathroom
Bathrobes
Bathtub or shower
Deep-soaking bathtub
Free toiletries
Hairdryer
Rainfall showerhead
Towels
Entertainment
plasma TV
Food and drink
Coffee/tea maker
More
Desk
Free local calls
Phone
Safe
Slippers
Policies
Check-in
Check-in between 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
- If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation.
- This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.
Pets
- Pets not allowed (service animals welcome)
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: EUR 20 for adults and EUR 20 for children (approximately)
- Facilities fee: EUR 18 per person, per day and includes use of:
– Spa
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Cash transactions at this property cannot exceed EUR 2500 due to national regulations. For further details, please contact the property using the information in the booking confirmation. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.
Property is also known as
- Iberostar Grand Hotel Mencey Santa Cruz de Tenerife
- Iberostar Grand Hotel Mencey
- Iberostar Grand Mencey Santa Cruz de Tenerife
- Iberostar Grand Mencey
- IBEROSTAR Grand Hotel Mencey Tenerife/Santa Cruz De Tenerife
- Iberostar Heritage Mencey
- Iberostar Grand Mencey Hotel
- Iberostar Heritage Grand Mencey Hotel
- Iberostar Heritage Grand Mencey Santa Cruz de Tenerife
- Iberostar Heritage Grand Mencey Hotel Santa Cruz de Tenerife
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third visit. The standard of the hotel and facilities are excellent and the staff are unfailingly helpful. We look forward to our next visit.
Stayed 7 nights in Jan 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the style, the architecture, liked the entrance foyer and pubic areas... liked the terrace and the bar staff were very pleasant , courteous, and attentive if I recall Her name correctly Shiela was one who stood out very pleasant lady...however felt there should have been a cosy lounge to be able to relax in and read a book, thought the bar functional rather a place to and relax in. Parking a car was a chore, although there is a car park under the property you have to pay 10 euros a day feel it should be a concession if staying at hotel , now where to offload luggage on arrival strange hotel entrance bearing in mind rating of hotel
Stayed 7 nights in Jan 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel next to a park and a short walk to the town, clean, friendly staff, great breakfast but the coffee/tea making machine in the room isn't great as water isn't hot enough for tea making.
Stayed 7 nights in Jan 2020
This traveller didn’t leave comments with their review
Stayed 1 night in Jan 2020