Title: Bahia Principe Sunlight San Felipe Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=912631&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bahia Principe Sunlight San Felipe ## Photo gallery for Bahia Principe Sunlight San Felipe ![Outdoor pool, pool loungers - Bahia Principe Sunlight San Felipe (Puerto de la Cruz)](https://images.trvl-media.com/lodging/1000000/920000/912700/912631/0e4fbd06.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/d99ba4d3-79f2-4a5d-b2ab-fcce93219731-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Garden - Bahia Principe Sunlight San Felipe (Puerto de la Cruz)](https://images.trvl-media.com/lodging/1000000/920000/912700/912631/53d394b5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, blackout curtains, iron/ironing board, free WiFi - Bahia Principe Sunlight San Felipe (Puerto de la Cruz)](https://images.trvl-media.com/lodging/1000000/920000/912700/912631/6556854c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Bahia Principe Sunlight San Felipe (Puerto de la Cruz)](https://images.trvl-media.com/lodging/1000000/920000/912700/912631/54b5f2a3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Plaza del Charco, Bahia Principe Sunlight San Felipe provides a free breakfast buffet, a poolside bar and a terrace. For some rest and relaxation, visit the hot tub. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and garden views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. ## Reviews 8.0 Very good ## Popular amenities - Pool - Hot tub - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning ## Room options ### Check availability for these dates Tonight [Mar 10 - Mar 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=912631&PinnedHotelID=912631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=912631&PinnedHotelID=912631&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 11 - Mar 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=912631&PinnedHotelID=912631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=912631&PinnedHotelID=912631&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=912631&PinnedHotelID=912631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=912631&PinnedHotelID=912631&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=912631&PinnedHotelID=912631&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=912631&PinnedHotelID=912631&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Standard Room ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912700/912631/c30eaa19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.8 Excellent 3 reviews ### Highlights Furnished balcony Air conditioning TV Blackout curtains Separate bedroom Shower/bath combination Private bathroom Hairdryer - 194 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed OR 1 King Bed ### View all photos for Standard Room, Sea View ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912700/912631/57df38bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Sea View 8.4 Very good 5 reviews ### Highlights Furnished balcony Air conditioning TV Blackout curtains Separate bedroom Shower/bath combination Private bathroom Hairdryer - Ocean view - 194 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Junior Suite ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912700/912631/6556854c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Furnished balcony Air conditioning TV Blackout curtains Day bed Separate bedroom Private bathroom Shower/bath combination - 194 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Standard Room (Teide View ) ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912700/912631/c30eaa19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Teide View ) 8.8 Excellent 5 reviews ### Highlights Furnished balcony Air conditioning TV Blackout curtains Separate bedroom Shower/bath combination Private bathroom Hairdryer - Mountain view - 194 sq ft - 1 bedroom - Sleeps 3 - 1 Single Bed OR 2 Single Beds ### View all photos for Junior Suite, 1 Bedroom (2 Adults + 2 Children) ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912700/912631/a4a1472a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Bedroom (2 Adults + 2 Children) 8.0 Very good 1 review ### Highlights Furnished balcony Air conditioning TV Blackout curtains Day bed Separate bedroom Shower/bath combination Private bathroom - 269 sq ft - 1 bedroom - Sleeps 4 - 4 Single Beds ### View all photos for Standard Room, Sea View (2 adults and 1 child) ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912700/912631/57df38bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Sea View (2 adults and 1 child) 7.0 Good 2 reviews ### Highlights Furnished balcony Air conditioning Free rollaway/extra beds TV Blackout curtains Separate bedroom Shower/bath combination Private bathroom - Sea view - 194 sq ft - 1 bedroom - Sleeps 3 - 3 Single Beds ### View all photos for Junior Suite (2 adults and 1 child) ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912700/912631/a4a1472a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (2 adults and 1 child) ### Highlights Furnished balcony Air conditioning TV Blackout curtains Day bed Separate bedroom Shower/bath combination Private bathroom - 269 sq ft - 1 bedroom - Sleeps 3 - 3 Single Beds ### View all photos for Standard Room (2 Adults + 1 Child) ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912700/912631/c30eaa19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (2 Adults + 1 Child) 8.0 Very good 1 review ### Highlights Furnished balcony Air conditioning Free rollaway/extra beds TV Blackout curtains Separate bedroom Shower/bath combination Private bathroom - 194 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed OR 1 King Bed ### View all photos for Standard Room (Teide View 2 adults + 1 child) ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/920000/912700/912631/c30eaa19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Teide View 2 adults + 1 child) ### Highlights Furnished balcony Air conditioning Free rollaway/extra beds TV Blackout curtains Separate bedroom Shower/bath combination Private bathroom - Mountain view - 194 sq ft - 1 bedroom - Sleeps 3 - 1 Single Bed OR 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Bahia-Principe-Sunlight-San-Felipe.h912631.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-De-La-Cruz-Hotels-Bahia-Principe-Sunlight-San-Felipe.h912631.Hotel-Information) ## About the area Located in Puerto de la Cruz, Bahia Principe Sunlight San Felipe is in the city centre and on the boardwalk. San Telmo Promenade and Dock of Puerto de la Cruz are worth checking out if an activity is on the agenda, while those looking for area attractions can visit La Vola and Jardin Aquatico. Travelling with kids? Consider Botanical Gardens and Pueblo Chico Theme Park. [Visit our Puerto de la Cruz travel guide](https://www.expedia.co.uk/Puerto-De-La-Cruz.dx10194) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C28.41668%2C-16.54152&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7EkHm4q3auo1JI5wbzhEXU50L48=) Avenida de Colon , 22, Puerto de la Cruz, Tenerife, 38400 ### What's nearby - ![Plaza del Charco showing flowers, a park and a fountain](https://images.trvl-media.com/place/6237183/99dffb33-dcc5-4805-a5e1-36a5731fbeb4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza del Charco 12 min walk \- 0.7 miles - Martianez Shopping Centre 2 min walk \- 0.1 miles - La Paz Lookout 5 min walk \- 0.3 miles - Puerto de la Cruz Town Hall 10 min walk \- 0.6 miles - Taoro Park 12 min walk \- 0.7 miles ### Getting around - Santa Cruz de Tenerife (TFN-Tenerife North) 28 min drive ### Restaurants - Bar Cafeteria Bangosol 5 min walk - McDonald's 7 min walk - Burger King 4 min walk - Bar El Camino 5 min walk - La Compostelana 4 min walk ## About this property ### Bahia Principe Sunlight San Felipe Upscale family-friendly hotel near Plaza del Charco At Bahia Principe Sunlight San Felipe, you can look forward to a free breakfast buffet, a poolside bar and a terrace. For some rest and relaxation, visit the hot tub. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and garden views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden. Other perks include: - An outdoor pool and a children's pool, along with sunloungers - An outdoor tennis court, self-parking (surcharge) and a banquet hall - A TV in reception, 1 meeting room and a lift - Laundry services, a 24-hour front desk and tour/ticket information - Guest reviews say good things about the overall condition Room features All 261 rooms offer comforts such as furnished balconies and air conditioning, in addition to perks such as free WiFi and safes. More amenities include: - Bathrooms with eco-friendly toiletries and bidets - TVs with cable channels - Wardrobes/cupboards, LED light bulbs and daily housekeeping ### All-inclusive details All-inclusive room rates at Bahia Principe Sunlight San Felipe are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet meals, snacks and select beverages included Basic alcoholic drinks included ### Awards and affiliations Eco-certified property This property participates in Travelife – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Property grounds](https://images.trvl-media.com/lodging/1000000/920000/912700/912632/aa689fe4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### H10 Tenerife Playa Puerto de la Cruz - Pool - All-inclusive - Kids’ pool - Free Wi-Fi 8.0 Very good 460 reviews £115 includes taxes & fees 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=912632&PinnedHotelID=912632&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/3000000/2340000/2335300/2335300/5650b95c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Best Semiramis Puerto de la Cruz - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Uncovered parking on site (EUR 15 per day) - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:00 AM - 3 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Italian Portofino - Main Restaurant Teide - Mediterraneo ### Things to do - Arcade/game room - Children's pool - Free children's club - Gym - Hot tub - Outdoor pool - Outdoor tennis court - Piano - Playground - TV in common areas ### Family friendly - Arcade/game room - Children's games - Children's pool - Children's toys - Free children's club - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Hair salon - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 2,594 square feet of conference space - Business centre - Meeting room ### Outdoors - Garden - In the mountains - On the boardwalk/promenade - Pool loungers - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Tile flooring in room - Wheelchair-accessible path of travel ### More - 1 building - 17 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Biodegradable drinking straws available - Built in 1965 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Eco-friendly cleaning products used - Local artist showcase - Locally-owned and organised tours and activities - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - TV with cable/satellite channels ### More - Air conditioning - Bulk dispensers for toiletries - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Iron/ironing board on request - LED lighting - Phone - Safe - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Uncovered self-parking fee: EUR 15 per day - In-room safe fee: EUR 3.50 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property uses solar energy, plus eco-friendly cleaning products Safety features at this property include a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on 1 January Children under 12 years old are not allowed in the swimming pool without adult supervision ### Property is also known as Sunlight Bahia Principe San Felipe Hotel Puerto de la Cruz Bahia Principe San Felipe Hotel Bahia Principe San Felipe Hotel Puerto de la Cruz Bahia Principe San Felipe Puerto de la Cruz Bahia Principe San Felipe Tenerife/Puerto De La Cruz Sunlight Bahia Principe San Felipe Puerto de la Cruz Bahia Principe Sunlight Felipe Sunlight Bahia Principe San Felipe Bahia Principe Sunlight San Felipe Hotel Bahia Principe Sunlight San Felipe Puerto de la Cruz Bahia Principe Sunlight San Felipe Hotel Puerto de la Cruz ## Frequently asked questions ### Does Bahia Principe Sunlight San Felipe have a pool? ### Is Bahia Principe Sunlight San Felipe pet-friendly? ### How much is parking at Bahia Principe Sunlight San Felipe? ### What time is check-in at Bahia Principe Sunlight San Felipe? ### What time is check-out at Bahia Principe Sunlight San Felipe? ### Are there all-inclusive benefits at Bahia Principe Sunlight San Felipe? ### Where is Bahia Principe Sunlight San Felipe located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Bahia Principe Sunlight San Felipe Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 8.4 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 105 8 - Good 136 6 - Okay 36 4 - Poor 16 2 - Terrible 15 ## Reviews ### 10/10 Excellent #### Tracey 14 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Great staff Good food and drink Hotel lovely and clean ##### Tracey Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Jason 15 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The best tropical destination yet. We felt really safe and cared for. ##### Jason Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Tibor 23 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was very helpful, especially Lucia. ##### Tibor Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Andrew Edward 7 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was wonderful. Always eager to help guests. ##### Andrew Edward Stayed 5 nights in Jun 2025 ### 4/10 Poor #### Aimee 13 Nov 2025 Disliked: Cleanliness, property conditions & facilities, room comfort We had a really disappointing experience at this hotel. It is definitely not 4 stars, 3 if you get a renovated room, less if you’re in the others (which make up the majority). We were given the latter to start with and the room was shabby and dirty, paint peeling off all of the furniture and mould in the bathroom. The food was average (avoid the a la carte restaurants completely as these are worse, and charge you if half board). The pool area is nice and it’s a convenient location. The spa was nice but again this is an extra charge and not made clear. Some staff cheerful and helpful, others are really rude. Not quite sure how this hotel has the ratings it does, maybe from a few returning customers. I’d definitely avoid. ![](https://a.travel-assets.com/ugc/hotel-reviews/1fe2d8e0-4de4-4a75-b9a4-a65cff8368d0-1763036203240.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aimee Stayed 5 nights in Nov 2025 ### 8/10 Good #### Jerome 30 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel with a great sea view, close to Puerto De La Cruz historical center, nice staff, good food. Good place to relax. A few more deckchairs by the pool and a few more parking spaces would be welcome ##### Jerome Stayed 6 nights in Oct 2023 ### 8/10 Good #### Sarah Marie 11 Feb 2024 Liked: Staff & service Disliked: Property conditions & facilities The Hand Shower was broken, so you only can shower when sitting. The big pool was a bit heated, kids pool was freezing cold, not good for our 3 y o. The view from our room was perfekt. We had cockroaches in our room. The dinner was good for me, great salad buffet. But not for my husband, meat and main dishes were not good in quality and selection. To use the inside pool in the spa you need to pay 15€ per person a day. For one small pool the kid would use for maybe an hour, this is way too expensive. Didn’t expect to pay anything, not very attractive. ##### Sarah Marie Stayed 8 nights in Jan 2024 ### 6/10 Okay #### Frederic 1 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### What could have been great, ruined. The good: The hotel grounds are super nice with lots of vegetation Great amenities Food was pretty good and had decent variety Room was comfortable and spacious AMAZING location and views! Close to everything, close to airport Staff is super nice The not so good: The beds are super hard, so if that is an issue for you, ask for a topper at reception Room would smell mouldy and horrible when AC ran too long. Took 4 days to only partially resolve, but was still smelling bad when we left. It is no smoking, but everyone smokes on their balcony, so we could never keep the patio door open. Pool steps were super slippery, ended up spraining my foot mid way through our stay. Even though the food had good variety, items that were more popular always ran out quickly and had trouble being refilled. Parking spaces are SUPER TIGHT Day 2: Someone took our parking spot and we had to be relocated. The horrible: A group of football players took over the hotel causing chaos, constant noise, taking over the pool, buffet, bars. They completely ruined our experience and the front desk could only shrug and say "Sorry" without doing anything. They ended up leaving 2 days before we left, so 4 days of our vacation of getting woken up all the time, having absolutely no fun at the pool and not being able to get any peace eating at the buffet. The hotel did not really care about our constant complaints on this topic, even though they were reactive for other topics. ##### Frederic Stayed 6 nights in Jun 2025 ### 4/10 Poor #### Katrina 4 Aug 2024 Disliked: Cleanliness, staff & service, property conditions & facilities The views from the balcony of our room were very nice. We could hear the waves from the ocean when we woke up. That’s the positive. The negative: It says parking is available, but that’s a stretch of the truth. There are a few spots available—maybe 10–but it’s first come, first served. No reservations accepted. We stayed three nights and were never able to park there. Where can you park? On the street if you can find a spot. We looked and looked, without success. You can park at the mall for 35€ a day. Next—breakfasts and dinner are included and the dinner was bad enough that we only ate there once out of three nights. Next—the cleaning service knocks on the door and opens it at the same time. They saw me in my bra a few times, as I had no warning. Maintenance came to fix the tub (that wasn’t broken and I didn’t call them) and just keyed in at the same time he knocked. He saw me naked. Should also note that this is a place that caters to small children. It’s full of kids having fun, crying, screaming, etc. I would not stay here again. ##### Katrina Stayed 3 nights in Aug 2024 ### 8/10 Good #### Anemette 30 Oct 2025 Liked: Staff & service, amenities View to the sea - Staff - reception, bar, restaurant ![12. floor](https://a.travel-assets.com/ugc/hotel-reviews/800b64fc-cc3a-41e1-b1e1-77fabccbaae3-1761844331121.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pool](https://a.travel-assets.com/ugc/hotel-reviews/08c70496-ae51-4ead-ae08-eff69871dbaf-1761844334405.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Evening ](https://a.travel-assets.com/ugc/hotel-reviews/094595af-a21c-481d-a0d4-366d00062abe-1761844334918.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![12. floor - corner huge balcony](https://a.travel-assets.com/ugc/hotel-reviews/93dc64bb-d80e-459d-a33c-68181d6d32e7-1761844334296.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anemette Stayed 11 nights in Oct 2025 ### 2/10 Terrible #### Ewelina 12 Jan 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Not recommend to anyone. Never stay there again. We paid almost $500 per night and it was wast of money. We had cockroaches in the room. Room was old. They charge €15 per night per car. Never find parking on the street. We had breakfast and dinner included in the price but we had to pay for the water at dinner (anything do drink you have to pay). Never happed in different hotel. This hotel is overpriced. ##### Ewelina Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Christopher 14 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities 💪🌎 ##### Christopher Stayed 7 nights in Sep 2025 ### 8/10 Good #### Walt 25 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful place and amazing staff! ##### Walt Stayed 4 nights in Nov 2024 ### 8/10 Good #### Jade 8 Aug 2025 Liked: Cleanliness, staff & service, amenities The good: We had a great time. Everything was very clean and the staff was very attentive. The entertainment staff did an amazing job with the kids. The food was always good and plentiful as were the drinks. The location couldn't have been more perfect. The bad:Elevators definitely need serviced. Showers have poor water pressure. The air conditioning didnt work on our first night and there was a leak in our ceiling. One bartender always seemed a bit grumpy. All of the entertainment was geared towards the kids leaving the adults with only drinking to entertain ourselves. ##### Jade Stayed 6 nights in Aug 2025 ### 4/10 Poor #### Steve 28 Feb 2025 Liked: Staff & service Disliked: Property conditions & facilities, room comfort Good location. Front of sea and close to all resto. Buffet is so so. Lot of eldery german Hard bed. Smell. A/C with dust Ot is a 3 \* ##### Steve Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Andrei 31 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service ##### Andrei Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Christopher 10 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities First class ##### Christopher Stayed 14 nights in Dec 2024 ### 8/10 Good #### DAVID 20 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff ##### DAVID Stayed 3 nights in Apr 2024 ### 6/10 Okay #### Davis Gordon 8 Jan 2026 Liked: Cleanliness Disliked: Amenities, property conditions & facilities We stayed for 10 days. Booked a suite. We originally were on the 16th floor with a mountain view, the room was fine, except for the railing being wobbly. We wanted an ocean view and the front desk was kind enough to give us 2 different suites to choose from. Both were nice, we ended up on the 9th floor. The whole hotel is dated. Like a time warp to the 90's. It's clean and generally well maintained but it's in need of a serious update. The food was not great. Especially for someone with food allergies. A sign saying "Assorted Meat" doesnt cut it. We mostly ate at local restaurants because the buffet was so poorly labelled. The signs for chicken and pork were reversed at one point. There was seafood next to the salads etc. Lunch was... well it was gross. Im not a health nut, but theres no way I was going to eat anything from the lunch options. The A La Carte restaurants... its the same restaurant. Just different nights have different themes. The food was ok at best. Not really worth the hype. Water was a huge issue. You get 2 bottles of water per room per day. Thats it. Dont ask for more. And if you miss the delivery, the front desk will just tell you to go fill a cup in the bar. The bar staff will tell you to go ask the front desk for bottles, it's an endless loop of never-ending thirst. The location is amazing, the town is amazing. The service staff were great, the housekeepers were fabulous. I would go back to the town, but likely not to this hotel. ##### Davis Gordon Stayed 10 nights in Dec 2025 ### 10/10 Excellent #### ian 4 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great value clean and friendly stay Excellent stay. Great value. Food was great staff friendly. Loved it when staff showed you to a table rather than the usual all inclusive scrum to get seated together. Food refreshed frequently and wide variety to suit picky kids. Hardly any queues to bar. Ok the lifts are a bit slow but if that’s the negative …. Definitely visit again ##### ian Stayed 3 nights in Apr 2023 ### 8/10 Good #### Rolf 1 Jun 2023 Liked: Cleanliness, staff & service Nice view, polite personel, nice ground floor and park with pool area. Room floors and room were looking a bit tired after many years. Over all impression is good and it was a pleasent stay. overallin use. ##### Rolf Stayed 7 nights in May 2023 ### 4/10 Poor #### Antonio 12 Oct 2024 #### Poor quality Hotel needs to be renovated urgently! ##### Antonio Stayed 3 nights in Oct 2024 ### 8/10 Good #### Hugh 23 Jul 2022 Liked: Cleanliness, staff & service, amenities Food was good, pool area well taken care off and staff in the pool bar area well helpful and very friendly. The lounge bar often had queues in the evening thought the staff worked very hard to keep things moving. Didn’t like the fact that only local spirits on offer for all inclusive and full price charged for branded spirits. Other hotel I have visited charged a supplement not full price. ##### Hugh Stayed 12 nights in Jun 2022 ### 10/10 Excellent #### Helmer 22 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities personalet og faciliteterne ##### Helmer Stayed 7 nights in Feb 2026 ### 10/10 Excellent #### Christopher Charles 6 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities First Class ##### Christopher Charles Stayed 13 nights in Jan 2026 ### Expedia's Latest Trends ### Hotels > - [Fuerteventura Origo Mare Resort](https://www.expedia.co.uk/La-Oliva-Hotels-Pierre-Vacances-Fuerteventura-Origomare.h7726198.Hotel-Information) > - [Alexandre La Siesta](https://www.expedia.co.uk/Arona-Hotels-Hotel-La-Siesta.h22336.Hotel-Information) > - [Apartment Parque Santiago 3 oceanfront + beach, heated pool, WiFi, Terrace](https://www.expedia.co.uk/Arona-Hotels-Apartment-Parque-Santiago-3-Oceanfront-Beach.h18782938.Hotel-Information) > - [Club La Santa - all sports inclusive](https://www.expedia.co.uk/Tinajo-Hotels-Club-La-Santa-All-Sports-Inclusive.h10481064.Hotel-Information) > - [Hotel Hacienda del Conde Meliá Collection Golf & Spa – Adults Only](https://www.expedia.co.uk/Buenavista-Del-Norte-Hotels-Hacienda-Del-Conde-Member-Of-Melia-Collection-Adults-Only.h3509550.Hotel-Information) > - [VILLA WITH PRIVATE HEATED POOL on BANANA PLANTATION. 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