Very nice garden and pool. The hotel is 15 minutes walk from the city centre (on a hill), but you can come and go by taxi for only 3 euro. The staff is super friendly and they speak several languages. If you want to avoid the noise from beach hotels, and feel good by the pool, this one is perfect!
there are many good things about this hotel. Although slightly old-fashioned (no hair-dryer/fridge or tea-coffee facilities) it's in a beautiful setting. An attractive (if rather tough) walk up from town through the lovely parque taoro, the view from our balcony more than made up for any lack of faclities. The hotel is well equipped with a nice pool and outside bar, sauna, jacuzzi, table tennis, crazy golf, tennis and tv room. The gardens are well-presented with lots of those lovely palm trees. The only real negative that we could not ignore is the man that serves in the restaurant. We only had B&B so were only in there in the morning but he was incredibly rude. We would come in and he would bark at us to sit at a specific table (for no reason we could discern, whilst everybody else sat where they liked) we would get plates and cups, go to the bar for food, come back and he would have replaced all our crockery etc with different ones which had been layed properly. He was very aggressive and unpleasant. All the other staff however were lovely. Puerto de la Cruz was nice. Lovely old buildings and lots of nice cafes and boutiques. However for the most part full of gruff and wrinkly german/english tourists with a major lack of class ( most refusing to even try and speak spanish) and clamouring to get into a packed macdonalds on the seafront. On the whole i wouldn't go back, but not because of the hotel. I thoroughly enjoyed our stay, mostly because of the room and glorius view!
We were on holiday with two elderly parents. The apartments were very clean, spacious, well equipped and had a ceiling fan and kitchen area. The towels are changed daily and rooms cleaned daily. The staff were very friendly and helpful. There are lifts to rooms and garage basement if required.
The swimming pool was nice to cool off in after the heat of the day with plenty of sun beds.
R F Astoria is a good base for either self catering or to eat out locally. Trips out, definitely do a trip up Teide, as the volcano was so interesting and the views were beautiful. My husband and I will certainly be returning to the R F Astoria again for a holiday. Definitely recommend this hotel for cleanliness and comfortable beds also, but make sure you ask for a double bed if you want one, as some rooms are twin bedded. The parking is below the hotel and was worth the fee to park hassle free each day during high season.
Tricia from Royal Wootton Bassett
It is situatted in the touristic center of Puerto de La Cruz, near Lago Martianez (big swimming pools with sea watet) and …More
We have stayed in this hotel a few times on a bed and breakfast basis. I have never had any complaint about the food or service. It is in a great location for bars and restaurants and the lido. We would never stay anywhere else in Puerto de la cruz
Lovely hotel, staff, environment and would definitely recommend to others and may stay again if returning to Tenerife. We had a corner junior suite with a wrap-around balcony which had a lovely main view of the pool and a side view of the sea. The room was spacious and spotless but did not have any coffee making facilities, which we would have liked. Housekeeping was excellent. The added bonus of having the children sleep in a separate TV room within our room meant we could put them to bed first without having to have all the lights out at their bedtime. This was a lovely change as on previous holidays we have always shared with the children.
We loved the three pools which our children spent mostly of the holiday in and the added security of a life guard and again the cleanliness was excellent. The children also loved the mini-club and mini-disco activities. I have only given 3/5 for room comfort as the air-con was not good. It smelt of cooking as if it came through the kitchens first (a little odd, given we were on floor 9) and it was not cold. It was moving cooler air about but not enough to make us comfortable on the hotter days. As we were on floor 9 we resorted to leaving the sliding doors open in our room and we benefitted from the sea breeze then. Obviously we couldn't do this in the children's room for safety reasons. Hotel is a little dated but lovely.
Vicky from Cwmbran, Wales
LOCATION: Privileged location at the centre of Puerto de la Cruz near the well known "Martianez Lake" Situated rigth on the …More
The hotel staff were so lovely and always helpful. My mum can not eat any wheat or dairy and hotel staff bent over backwards to assist and she had a whole breakfast section to herself.
Fantastic hotel with lovely gardens, great rooms and friendly staff
A basic apartment in Puerto de la Cruz right opposite the Pyramides sentre which house Puerto's largest supermarket. The Staff were great particularly the maid who didnt speak a word of Ingles but we managed to surprisingly communicate very well with my basic Espanol.
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