This hotel must have the best location in Las Americas, there are luxury shops and so many really good restaurants on the doorstep, you'd be spoilt for choice. Although the internal areas of the hotel could do with a little tlc everything else about it is excellent. The breakfasts are second to none, with such a variety it is hard to see how they make a profit. This is the first time I have used the Spa which again is a wonderful experience and well worth a visit. I found the hotel staff very friendly and only too pleased to help, and the chambermaid even left balloons for my husband's birthday, a marvellous surprise. The rooms were very good with a super sea view. The only down side is I could only stay for a week......
My husband and myself have stayed at this hotel and cannot fault the service from the reception staff, the restaurant staff, the pool staff, room maids, food and cleanliness of the hotel. We would certainly go back for a other holiday. Cannot recommend the to highly. Looking forward to seeing the refurbishments.
I'm very fussy and have stayed in some top hotels, but this hotel is definitely worth it's 5 stars. It's in a great location if you don't mind a 5 minute walk to the beach but there a frequent cheap taxis, and the view is worth the walk. The staff are lovely and attentive, the interior and the rooms are very well presented and the pool area is up there with the best. We were only B&B but the choice and food was very good. I would highly recommend a panoramic sea view on a higher floor. We spent evenings out however the entertainment was fantastic, we would watch and listen from our balcony. The only negative I can point out is I believe water should be free in a 5 star hotel, you are charged for bottles in your room, it's not expensive but it's not something I've ever encountered before.
Mine was mainly a business trip but the Hotel is ideally situated close to the beaches, shops and entertainment.
I only had Bed and Breakfast but my standard room was excellent, cleaned thoroughly every day and the Breakfast choice was first class. All the staff were cheerful and helpful and I enjoyed my 4 night stay there thoroughly.
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