The hotel staff were so lovely and always helpful. My mum can not eat any wheat or dairy and hotel staff bent over backwards to assist and she had a whole breakfast section to herself.
Fantastic hotel with lovely gardens, great rooms and friendly staff
Lovely hotel, staff, environment and would definitely recommend to others and may stay again if returning to Tenerife. We had a corner junior suite with a wrap-around balcony which had a lovely main view of the pool and a side view of the sea. The room was spacious and spotless but did not have any coffee making facilities, which we would have liked. Housekeeping was excellent. The added bonus of having the children sleep in a separate TV room within our room meant we could put them to bed first without having to have all the lights out at their bedtime. This was a lovely change as on previous holidays we have always shared with the children.
We loved the three pools which our children spent mostly of the holiday in and the added security of a life guard and again the cleanliness was excellent. The children also loved the mini-club and mini-disco activities. I have only given 3/5 for room comfort as the air-con was not good. It smelt of cooking as if it came through the kitchens first (a little odd, given we were on floor 9) and it was not cold. It was moving cooler air about but not enough to make us comfortable on the hotter days. As we were on floor 9 we resorted to leaving the sliding doors open in our room and we benefitted from the sea breeze then. Obviously we couldn't do this in the children's room for safety reasons. Hotel is a little dated but lovely.
Vicky from Cwmbran, Wales
LOCATION: Privileged location at the centre of Puerto de la Cruz near the well known "Martianez Lake" Situated rigth on the …More
It has been a beautiful holiday at the begining of November. Tenerife is a very beautiful island, a lot of Sun and beautiful places . The Beatriz Atlantis & Spa Hotel is a beautiful 4 Stars hotel, with clean rooms, polite staff and good food.
I definitely RECOMMEND this hotel.
*******The spa is temporarily closed*******Beatriz Atlantis Hotel and Spa in Puerto de la Cruz offers 290 newly renovated …More
We stayed here for a week in Oct. Our room was on the 6th floor with the most amazing views, courtesy bus to local town centre was a bonus, only complaint was we were half board and you could not buy snacks on the premises (think you could purchase drinks) overall great holiday would go back again
We have stayed in this hotel a few times on a bed and breakfast basis. I have never had any complaint about the food or service. It is in a great location for bars and restaurants and the lido. We would never stay anywhere else in Puerto de la cruz
I would recommend this hotel to anyone the service is excellent the food selection is out of this world we are not a couple who eats anything and everything so sometimes find it hard to enjoy a meal but the selection of food at this hotel is fantastic there was more choice of breakfast than i have seen in other hotels at evening meal.The maids came in everyday to clean your room and change your beds. the pool area is excellent the gardens are hosed down everyday i couldnt explain how wonderful this hotel is i am so impressed we have already booked again for next year and we only came home 2 days ago.
micheal from lancashire
The CATALONIA LAS VEGAS hotel could not be better situated: directly at the sea, in front of the Martiánez Lakes and with …More
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