Really cheap absolutely great hotel near to everything exciting in the playa del carmen area. Pool was clean and great, the gym is limited and is mostly for the use of elliptic machines, but hey enough to warm up during vacations.
The staff is friendly, and detailed oriented. The included continental breakfast surprised me was of really good quality. I would recommend staying here if you have a rental it is basically 5 min drive from all nice places in playa del carmen, clubs (coco bongo, la vaquita). The beach, etc.
THe hotel also offers a free complementary pass for Senor frogs beach club. Really great.
I Loved this place : )
We booked late but were not disappointed with the HI Express. It is not in the middle of things, but is close to a major market, and fairly close to the beach and 5 th ave. It's arrangement with Senior Frogs is great for the beach access.
Bob from West Plains, MO USA
This hotel in Playa Del Carmen, Mexico is 5 km (3 mi) from Xcaret and 23 kilometers (14.25 mi) from Puerto Aventuras. Holiday …More
"Beautiful and impeccable rooms for a good price!"
The rooms are clean, comfortable (the beds are a bit firm), and with nice decor. The staff is very courteous and attentive. The A/C works great! The surroundings are nice and green. The location makes you feel very safe.
The upgrade to the ambassador or royal suite is way worth the money!
The breakfast has a good selection and is filling and generous.
I will be staying here again and again!!! I highly recommend it!
Overall it was a good experience. There are a few things to watch out for though; do not take the welcome tour. It was a trick to try to make you become a "member". It lasted two hours and basically the last hour was us saying "no, we don't want this" and they kept trying to sell it. We were led to believe it was just to get to know the resort.
Also, fifth street was mostly just over priced tourist items. Which I guess some people like, but it didn't give a real taste of Mexico. We felt like people were grabbing us at every turn.
Idris, the main welcomer when you arrive was FANTASTIC!!!!!! As was Marisol at the check desk!
Second time there . Going back for more . If you like smaller more personal [ they remember your name] this is the place for you . Mexican feel not like the palace next door . good food ,friendly staff that go out of their way to make your vacation one to remember .Once you go you will be hooked and will be back with friends .Great area close to town , gaited community ,high end residential area . Hope to buy in the area in the next two years .PLAYACAR is the nicest area with the best beaches in all of Mexico .
We stayed in a number of hotels on the Mayan riviera in Mexico and the Yucatan and this was by far and away the best hotel. It had the best beach on the riviera, the room was in great condition, clean and very well presented, the staff were incredibly helpful and accommodating and the food and drinks in the all inclusive were brilliant - fresh cooked to order. Compared with many resorts which are too big, over populated, with catches to the all inclusive and the food cooked en mass, this was a brilliant hotel and we would recommend it to anyone considering a trip to the East coast of the Yucatan, or even a trip there just to go to this Hotel.
I had a very good impression seeing my room, the villas's garden and Said's smile when he greeted me. I spent 7 days in Playa. I can say that the hostel is a really good place for anyone wanting to relax and have a beautiful beach not far.
*For these packages, package savings is at least equal to the cost of the flight or hotel if booked separately. Note: For packages including flights, you will be charged by the airline for the flight, but your savings on the package will equal the cost of the flight.
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.