Everything about this hotel was excellent. The staff was extremely friendly and attentive to all of our needs. The hotel was very clean and the attention to detail was fantastic. Beautiful fresh flowers in the lobby and the decor inside the hotel was very nice. The restaurants and pool service at the hotel was excellent. The pool facilities were very nice and watersport offerings were extensive.
Christine from Atlantic Beach, FL
On the beach at Punta Cancún, the resort is less than 3 km (1.5 mi) from shops and restaurants at the Plaza Forum, Plaza …More
We stayed at the Royal for 5 nights and absolutely loved it! We could not have asked for a better location and we loved the fact that we could walk into town for dinner, drinks or to go out. It was nice not to have to worry about a cab and to be in the center of everything. Yet when inside the hotel, you did not feel as if you are so close to town. The pool was great and we spent most of our time there each day. Very nice gym and loved that they offered some classes at the gym too! Every staff member we ran into went above and beyond and were so friendly and helpful. The room was nice, spacious and very clean. We upgraded to an ocean view and absolutely loved the location of our room and spending time on the porch each evening. The only things I would say about this hotel is the food was definitely good just not great. Although breakfast WAS great and I was spoiled by having so much fruit and fresh juices everyday. Lunch and dinner were still good and the nice part was that there were a lot of options to choose from. I still have zero complaints about this place and would (and hopefully will!) come back at some point.
Set along the Caribbean, this Riviera Maya resort offers relaxation on the private beach and quick access to the shops …More
Huge resort, lots of gorgeous pools, service was great, had to take short shuttle ride to reach beach, food was the best we've ever had at an all inclusive, nightly specialty drinks, definitely recommend
Quite a bit of sea weed at ocean :(
michelle from indiana
Situated near the beach in Akumal, this all-inclusive resort is close to Riviera Maya Golf Club, Akumal Beach, and Aktun …More
This resort was a dream in every aspect! Right from the turn down the beautiful driveway, we knew we were in paradise. There isn't a detail they haven't thought of and attended to to make sure you feel like royalty. I can't compliment the staff, service,food or amenities enough. My only compliant was having to leave at the end of our stay. Thank you for making our 10 year Anniversary as prefect as possible.
Austin from Price, Utah
Just 25 minutes from Cancun International Airport, Valentin Imperial Maya sits on a half-mile-long stretch of white-sand …More
We had an amazing/relaxing time during our stay. The food was good. You should expect warm food and slow service during a few meals and hot amazing foods for the rest, it’s all inclusive so you can’t complain. We had a very young waiter at the Market Cafe who deserves a great review for his customer service. The room service was the best (especially Juan)! Definitely walk down to the beach bar with the swings at night and enjoy some drinks with two of the most entertaining bartenders!
The beach was great as well, especially when you could get a chair and/or a towel. People would leave their towels on the chairs for hours unattended, not caring about anyone else who wanted to actually enjoy the beach. We did find an abundance of cigarette butts left over from other guests, but that’s their responsibility not the resorts.
We spent hours upon hours snorkeling and saw a bunch of wildlife both off the beach and on our snorkeling trip (definitely worth it!). Off the beach snorkeling was better than expected. It’s really not as rocky as people have mentioned, and if you think it is just jump off the pier. There were tons of different species of fish and other creatures such as sting rays, lobsters, and hermit crabs.
We were sad to leave and go back to a snowy Boston, but we’re excited to return!
Cassie from Boston
This Cozumel resort is set on the beach a short distance from Paradise Beach, Playa Mia Grand Beach and Water Park, and Mr …More
As we arrived at the resort, we were greeted as we got out of the taxi. The front desk staff was very nice and helpful. We asked for an upgrade at the time of arrival, they were kind enough to check for us, but there were none at the time. It was ok, because our room was great, it was ocean view just like it said when we booked the stay, balcony looking right at the water. The food was good and everyone on staff at all the restaurants went above and beyond to make sure we were happy. They always greeted us with a smile, regardless if it was at breakfast, or 11p at night. The pool was beautiful, however we never got in or sunned at the pool, only because we can do that at home. We go for the beach!!! The fire show was entertaining, the performers did an excellent job. Caribbean night was fun, good food by the pool and loved the tables set up around pool area. Wilbreath, our bartender that was right by our room was friendly, so sweet and his smile was contagious, not to mention the great drinks he made for us. We went to this resort to check out the course for Ironman Cozumel in November. I searched info on the resort before we went, we wanted a place that we could get into the ocean and swim. There were rocks that we had to walk over before getting into our swim, but other than that , couldn't have been happier. Thanks to you all at Sunscape.
Fronting the largest resort beachfront on the island, this all-inclusive resort looks out on the Mexican Caribbean and is …More
Great hotel if you don't mind not being on the beach. The breakfast that they serve is very good. You can walk the entire town. Restaurants are good. If you want some sand and beach, Mr. Sanches beach is the place for you. A short ride in a taxi will get you there.
Offering direct access to the beach, this Cozumel hotel is in the city center, within minutes of La Plaza Cozumel, Punta …More
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