We loved the hotel. It has the best beach perhaps in Cancun. Everything was clean and comfortable. It has one of the few safe beaches on Cancun because of its location on the northwest end of the strip. We liked it except 1) VERY VERY PRICEY and 2) Our room required a hundred yards of walking from the lobby (and elevator) to our room.
Traveller from Utah
On the beach at Punta Cancún, the resort is less than 3 km (1.5 mi) from shops and restaurants at the Plaza Forum, Plaza …More
Was a decent hotel. We stayed for 4 days. The location was perfect. It was walking distance to bars, flea market and restaurants. Nice beach access. They don't have the best customer service but the room was nice. Loved the beach access. Close to the grocery store too.
Located on Punta Cancun and offering views of the Caribbean and a new and extensive white-sand beach, this resort is within …More
Beautiful spot in Puerto Morelos. Our group stayed six nights in June 2015. Top notch everything but food. And that's a small complaint. I would honeymoon here, I am already pricing a trip back, I would live there if they would have me. eat hibachi for dinner every night. Or pizza. Skip the rest.
Traveller from IN
Secluded from the crowds but only 25 minutes from the action of both Cancún and Playa del Carmen, this adults only …More
It wasn't easy looking for a resort for me and my teenage kids, so I decided to go to this resort because it was closer to the activities that we were planning on doing. I didn't want to take my kids to the crazyness of Cancun.
The resort is huge, the service is amazing, everybody there is so nice, kind, helpful, happy, very welcoming. The food was amazing all day long, especially in the restaurants for dinner. The pools and other facilities were always clean. The beach was not as "clear" as the ones in Cancun but it was not that bad.
The rooms are very nice and clean. I wish they had a pull out sofa. I had to put the two beds together for me to sleep in the middle.
The only down part of the resort is the WIFI service. It was extremely hard to Skype home or check my emails. Also, they only provide one access for internet. I heard that you could buy extra access but I didn't do it.
Also, the computer room was not working at that time and I couldn't access my emails.
In general, I will strongly recommend this resort, clean, close to everything, beautiful, excellent food and service and especially really safe
Traveller from Chicago, IL
Located on Mexico's Riviera Maya, 10 km (6 mi) from Playa del Carmen and 68 km (41 mi) from Cancún, this upscale …More
We just returned from our second visit to the Cozumel Palace and we look forward to returning. We have been to several all-inclusive resorts in Mx and this is clearly our favorite. The food is great, nothing is cafeteria like, and if you want something special, just ask. Maria and Massimo create some amazing breakfasts to start your day; you are missing out if you don't experience their craft!
Not the most kid friendly of resorts which is great if you don't have small kids as there are not many there. I would say you need to be old enough to enjoy relaxing to get the vibe of this place. If you do, it is just what you need. The sunsets are breathtaking everyday.
The nightly pool-side shows are both fun and amazing, ranging from guest participation funny stuff to an amazing fire dance show. Walking to town and shopping and some other nightlife options are within 5 minutes. A dolphin experience is close by.
The staff is incredible and makes your stay a very special experience; they go above/beyond to make sure you enjoy every aspect of your stay. Among a staff of amazing folks, Ronny, Selene, Roger, Heri and Gabriel made our stay extra special and memorable. Isidro offered us a cool drink when we arrived and Pascual got us off to a great start when he took us to our room and left us with a smile when he put us in a cab to the airport. I wish I knew everyone's name because they all deserve praise for their commitment to making your stay special; we will return because of them.
Traveller from Tucson
This hotel is set on the Caribbean Sea, 5 miles from Cozumel International Airport and less than 1 km from Punta Langosta …More
If you want a nice beach experience, you will not find it in San Miguel, the city this is located in. But it is close to the general business district and many nice restaurants. We enjoyed the breakfast buffet.
Traveller from Utah
Offering direct access to the beach, this Cozumel hotel is in the city center and within a 5-minute walk of La Plaza Cozumel …More
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