Search Hotels Near Gran Coyote Golf, Playa del Carmen

"Really enjoyed my stay here. I booked a swim out room, and thankful I did. Was nice waking up every morning and having the ability to jump right into the pool. Room itself was very spacious. Bed was comfortable, and the furniture was simple, but worked. Didn't feel trendy or dated. I dined at the 2 of the restaurants and did the buffet. I've read a lot of complaints about the food, and honestly, nothing I had was bad. On the same note, nothing also really stood out. I used the room service feature, and the wait time was about 45 minutes, so please keep that in mind if you are famished. Staff were professional and courteous. I went in the season of sea weed, so the beach was not accessible (I travel to Mexico often, so this is not a surprise to me. Please research when this happens so you are not caught off guard by it). I have only 2 minor complaints. The first, is I am an early riser. So I had to wait till about 730/0800 to get my swim time in as they were doing the maintenance on the pools (not dinging them for this, as this is very much a resort that has an active night life). The second is the remoteness of this location. My excursions that I booked, I was in the cab/vans a lot due to being the first one being picked up (e.g. I booked a Chichen Itza tour, and left at 0700, and got back at 2330). So if you plan to do any long excursions, look at spending the extra money and do it exclusive). I had a lot of fun and would stay here again."

"Family friendly environment. The food and service was fantastic every where we dined at. The resort was beautiful and clean. There were so many activities to do. "

"Royal Hacienda was a good experience. Everyone was cordial and respectful. I would h e liked more restaurant options but above all the food in Kinoko was great. "

"Amazing time"

"The animals present at the property. And didn't like the beach because of too much sea weed and were not even able to go on the beach"

"Great resort "

"the staff was amazing! they were very respectful and helpful. "

"Fantastic restaurants options for all meals. Even had a healthy meal restaurant option. My penthouse room was fabulous. Options to relax or find activities always for all ages."

"The staff and everything was AMAZING! Everyone was super friendly and we had an amazing time. However, our shower would not drain which resulted in our entire bathroom floor to be flooded. And our jacuzzi didn’t work either, so just be mindful of that. Overall, I would absolutely go here again!"