Title: Wyndham Garden Playa del Carmen Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=1587167&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Wyndham Garden Playa del Carmen Travelers step from tranquil garden oasis into Playa del Carmen's vibrant culture, with an outdoor pool perfect for soaking up the Mexican sunshine ## Photo gallery for Wyndham Garden Playa del Carmen ![Exterior - Wyndham Garden Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/c393aec1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily buffet breakfast - Wyndham Garden Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/e60814e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Wyndham Garden Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/e4d492f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Wyndham Garden Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/bb8c02dc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Wyndham Garden Playa del Carmen (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/d4140feb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Wyndham Garden Playa del Carmen offers a free breakfast buffet and manager's reception. Enjoy poolside loungers, a lush garden, express check-in, and a shuttle to Mamitas Beach and Xplor Theme Park. ## Reviews 8.0 Very good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £71 includes taxes & fees 31 Mar - 1 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Room, 1 King Bed, Accessible, Non Smoking ![Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/44c9ffc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Accessible, Non Smoking - Garden view - 301 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom) ![Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/d46648e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking (One-Bedroom) 8.0 Very good 5 reviews - Garden view - 538 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Superior Room, 2 Queen Beds, Non Smoking ![Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/9c684fce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Queen Beds, Non Smoking 8.0 Very good 38 reviews - Garden view - 269 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Room, 1 King Bed, Non Smoking ![Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1590000/1587200/1587167/ae8176ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Non Smoking 7.8 Good 29 reviews - Garden view - 269 sq ft - Sleeps 2 - 1 King Bed ## You may also like Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29390000/29381000/29380961/8e10250a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 1,007 reviews £77 includes taxes & fees 24 Apr - 25 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-4-24&chkout=2026-4-25&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=fa8c731c-26aa-4da4-b66a-b545a9888af8&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/22000000/21460000/21452700/21452690/31f11ae0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### IT Boutique Hotel & Restaurant Zazil-ha - 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All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 7.8 Good 1,001 reviews £252 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-El-Beso-All-Inclusive-Adults-Only.h15099921.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=fa8c731c-26aa-4da4-b66a-b545a9888af8&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Wyndham-Garden-Playa-Del-Carmen.h1587167.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Wyndham-Garden-Playa-Del-Carmen.h1587167.Hotel-Information) ## About the area Located near the beach, Wyndham Garden Playa del Carmen is in Playacar, a neighbourhood in Playa del Carmen. The area's natural beauty can be seen at Mamitas Beach and popular attractions include Xplor Theme Park and Xcaret Eco Theme Park. Don't miss out on a visit to Xel-Há Park. Spend some time exploring the area's activities, including golfing. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62232%2C-87.08675&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=39GBlqI_nN8LvYpvBe2-IBJXSU4=) Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710 ### What's nearby - ![Quinta Avenida](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 16 min walk \- 0.9 miles - Xaman Ha Aviary 14 min walk \- 0.8 miles - Mayan Ruins of Playacar 14 min walk \- 0.8 miles - Playa del Carmen Maritime Terminal 16 min walk \- 0.9 miles - Playacar Golf Club 18 min walk \- 1.0 mile ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 46 min drive ### Restaurants - La brioche 14 min walk - McDonald's 7 min walk - Taqueria El Ñero 10 min walk - The Admiral 6 min walk - Mezcla Pdc 8 min walk ## About this property ### Wyndham Garden Playa del Carmen Upscale hotel near Quinta Avenida Located close to Mamitas Beach and Xplor Theme Park, Wyndham Garden Playa del Carmen provides a free breakfast buffet, a free daily manager's reception and a garden. The on-site restaurant, Playa Garden, serves breakfast. Free in-room WiFi is available to all guests, along with laundry facilities and a 24-hour gym. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers - Free self-parking - Luggage storage, a computer station and smoke-free property - 3 meeting rooms, tour/ticket information and a 24-hour front desk - Guest reviews speak highly of the helpful staff and location Room features All 196 rooms boast comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and free toiletries - LCD TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/a74c11a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,091 reviews £90 includes taxes & fees 11 Apr - 12 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4640000/4632300/4632218/af22d893.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### City Express by Marriott Playa Del Carmen Playacar - Pool - Breakfast included - Kids’ pool - Parking included 7.6 Good 1,001 reviews £61 includes taxes & fees 31 Mar - 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2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=15711343&PinnedHotelID=15711343&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 1,007 reviews £77 includes taxes & fees 24 Apr - 25 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-24&endDate=2026-04-25&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/49000000/48890000/48886100/48886018/a6730ffd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliora By Bunik Downtown Playa del Carmen - Pool - Free Wi-Fi - Air-conditioning - Laundry room 9.2 Wonderful 1,002 reviews £43 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=48886018&PinnedHotelID=48886018&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/8000000/7510000/7500800/7500773/61238193.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Real del Caribe Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 1,001 reviews £58 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=7500773&PinnedHotelID=7500773&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-13&endDate=2026-04-14&selected=1587167&PinnedHotelID=1587167&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1587167,70558507,4632218,92927360,5151337) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Free RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends - A restaurant - Free daily manager's reception ### Restaurants on site - Playa Garden ### Things to do - 24-hour gym - Outdoor pool ### Family friendly - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business centre - 3 meeting rooms - Computer station - Conference centre ### Outdoors - Garden - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Braille/raised signage - Front entrance ramp - Grab bar in shower (110 centimetre high) - Lift (130 centimetre wide door) - Low-height electrical sockets in bathroom - Pool access ramp on site - Visual fire alarm - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible restaurant ### More - 3 floors - At least 80% lighting from LEDs - Banquet hall - Local culture and ecosystem education - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Coffee/tea maker ### More - Access via exterior corridors - Air conditioning - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free local calls - Iron/ironing board - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 3 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g. directions) Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Holiday Inn Express Hotel Playa Carmen Holiday Inn Express Playa Carmen Wyndham Garden Playa Carmen Hotel Wyndham Garden Playa Carmen Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen Holiday Inn Playa Del Carmen Playa Del Carmen Holiday Inn Express Playacar Riviera Maya Wyndham Garden Playa Del Carmen Riviera Maya Mexico Holiday Inn Express Playa Del Carmen ## Frequently asked questions ### Does Wyndham Garden Playa del Carmen have a pool? ### How much does it cost to stay at Wyndham Garden Playa del Carmen? ### Is Wyndham Garden Playa del Carmen pet-friendly? ### How much is parking at Wyndham Garden Playa del Carmen? ### What time is check-in at Wyndham Garden Playa del Carmen? ### What time is check-out at Wyndham Garden Playa del Carmen? ### Where is Wyndham Garden Playa del Carmen located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Wyndham Garden Playa del Carmen Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 9.2 Location ### 8.4 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 454 8 - Good 246 6 - Okay 159 4 - Poor 74 2 - Terrible 69 ## Reviews Verified ### 8/10 Good #### Georgina 24 Mar 2026 Liked: Cleanliness, staff & service The hotel is dated, the shower was rusted, the desk was chipped. But it has a great location if you do not have a car; you can walk to the mall, the 5th Ave, restaurants, and grocery store. The breakfast is very good, and the staff was always very nice. ##### Georgina Stayed 3 nights in Mar 2026 Verified ### 6/10 Okay #### Luis 12 Mar 2026 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Breakfast was good, beach is within walking distance for 15-20 min. Hotel really needs some attention since everything looks worn out. I won't stay ##### Luis Stayed 3 nights in Mar 2026 Verified ### 4/10 Poor #### Shaquoya S 7 Mar 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were rude and unprofessional. The service was okay, management appeared indifferent towards my family. Staff overlooked us at times. The hotel needs an upgrade. The breakfast was okay and minimal. We did enjoy like the location to the beach. ##### Shaquoya S Stayed 4 nights in Feb 2026 Verified ### 8/10 Good #### Danielle 19 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Nice rooms. Walking distance to grocery store and restaurants, even the beach is a nice walk. The breakfast was over and above my expectations. Thank you. The staff were great. ##### Danielle Stayed 1 night in Jan 2026 Verified ### 4/10 Poor #### Richard 10 Mar 2026 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Rooms were cleaned every day. No safe in our room. Some staff were training and lines could be very long at check in/out. Pool was never busy but many times towels were unavailable. Breakfast was mediocre with local fare and scrambled eggs/pancakes every day. Lots of good fresh fruit and pastries though. Would not come back ##### Richard Stayed 10 nights in Feb 2026 Verified ### 8/10 Good #### Donna 4 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Front desk attendant was more than helpful. Breakfast was so so, big room full of families. Didn't expect much it was a free breakfast. Room was a tad worn down didn't care, the whole hotel was clean to my expectations. Pool area chairs in good condition and clean. Thank you for the stay and your assistance with the early morning cab. ##### Donna Stayed 2 nights in Jan 2026 Verified ### 6/10 Okay #### Yanira 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was quiet. Staff was friendly and helpful. However, the rooms do need some small updates. ##### Yanira Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Irisis 7 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities This was my second time staying at the Wyndham Hotel in Playa del Carmen, and overall, I had a pleasant experience once again. The location is fantastic, and the staff remains welcoming and friendly. However, I did notice that the bathroom curtains looked quite old, with visible stains and a bit of mold. Additionally, the towels looked quite old and yellowish. Aside from these areas for improvement, my overall experience was enjoyable. ##### Irisis Stayed 2 nights in Dec 2025 Verified ### 6/10 Okay #### Jose 16 Jun 2025 Room was nice cool and combtarble beds ##### Jose Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Rosa 22 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is super nice and accommodating. Their shuttle service went above and beyond in taking us around. The room was nice, modern and super clean. The food was fantastic. ##### Rosa Stayed 1 night in May 2025 Verified ### 8/10 Good #### Ayde 19 Sept 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities The property is overdue for maintenance. Rooms are outdated and you can see walls in the room in poor conditions. The curtain and the hooks in the bathroom totally rusty, pretty ugly. The towels too, MUST be replaced they're in pretty bad shape. Breakfast is good and the restaurant personnel was super attentive and courteous. Especially Lupe and Gerardo, not to mention the Chef ##### Ayde Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Enrique 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All good xlnt ##### Enrique Stayed 1 night in Mar 2025 Verified ### 4/10 Poor #### Candida 3 Jul 2025 As soon as we open the room to the room a roach came crawling out. Then the shower was soapy and when water would be turn on, it would not drain properly. Also, for laundry you have to be on a schedule to use washer and dryer, it would be nice to have at least one washer/dryer that you don’t have to be in schedule as we didn't have the time for that. Food was edible. ##### Candida Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### PEGGY 28 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities The staff was very polite and helpful. I picked this hotel because I was told they had handicapped accomodations. Raised toilet seat etc. I was not given any handicapped accomodations. I cannot walk well and there was no food on the property in the evening. It was a far walk for me to anywhere in the area. ##### PEGGY Stayed 6 nights in Apr 2025 Verified ### 10/10 Excellent #### Mark 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Walkable from the ferry for the motivated person. Budget friendly, and I got a significant discount online 2 days prior to arrival via Expedia. Staff were very helpful and let me check in early because there was another room available. They let us eat breakfast the morning we arrived and there were options that were like lunch (pasta and meat) so that was our lunch for the day (breakfast goes to 11 am). Excellent breakfast options such as eggs, pasta, meat, pastries, cereal, fresh fruit, jello, chips and toppings. Workout facility clean and has a variety of cardio and dumbbells. Rooms were a bit stark but we were just staying the night. No mini fridge. ##### Mark Stayed 1 night in Mar 2025 Verified ### 8/10 Good #### lety 8 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location of the hotel is very convenient if you want to travel around and have a rental car. In general we had a nice stay, however our room was very basic, room was nice and spacious, but lacked little amenities or services that I was expecting. To make myself clear, this is a good hotel, but has way too much room for improvement. My room was rather large in size, however we did not have a sitting area, there was only a desk and a desk chair, most hotels have a nice chair/sofa for you to sit down and get dress or relax. We did not have a safe, nor a hair dryer. We had to ask the front desk to get a luggage rack and an ice bucket. I was not expecting resort level services, but I was certainly expecting the basic amenities to get a nice sleep and the room equipped to comfortably be able to get a good night sleep, and to have the resources to cleanup comfortably and keep my valuables safe. Not so bad, but could improve. ##### lety Stayed 3 nights in Sep 2025 Verified ### 6/10 Okay #### Lloyd 18 Apr 2025 Disliked: Amenities Plumbing issues, reported early in morning to reception, theybtold me maintenace will address asap. Did not happen, so i had to leave and left my luggage at reception appx. 9am. They said, i cannot get a new room until 3pm at normal checkin. Go figure the logic. I could not wait to debate, was already late for doctor appt. Got back at 2.30, provided a new room and they really thought they we doing me a great service. ##### Lloyd Stayed 2 nights in Apr 2025 Verified ### 8/10 Good #### ANG 4 Jan 2026 Liked: Cleanliness Not too far away from ADO bus and maritime port. ##### ANG Stayed 7 nights in Dec 2025 Verified ### 10/10 Excellent #### Carlos 28 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Todo supe exelente ##### Carlos Stayed 1 night in Nov 2025 Verified ### 2/10 Terrible #### andres 8 Mar 2026 Worst ##### andres Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Paula 2 Dec 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Habitacion ##### Paula Stayed 7 nights in Nov 2025 Verified ### 6/10 Okay #### matthew 20 Jan 2026 Liked: Cleanliness Just a mid range place , nothing really bad. But nothing really good , ohh except really bad breakfast, everyday yukk ##### matthew Stayed 2 nights in Jan 2026 Verified ### 8/10 Good #### Fernando Manuel 26 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Fernando Manuel Stayed 4 nights in Dec 2025 Verified ### 6/10 Okay #### Kerry 3 Feb 2026 Liked: Cleanliness, property conditions & facilities Bath towels were gray-brown color and horrible condition. Bed sheets were also of very poor quality with gray-brown color… Ordered and ate soup in the restaurant and had to wait 15 minutes while guests checked in at the front desk to pay for it. One agent. ##### Kerry Stayed 3 nights in Jan 2026 Verified ### 10/10 Excellent #### Paven 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk agent very hospitable ##### Paven Stayed 1 night in Aug 2025 ### Expedia's Latest Trends ### Hotels > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - [Exotic Resort in Mexico with private plunge pool!!](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Exotic-Resort-In-Mexico-With-Private-Plunge-Pool.h90950784.Hotel-Information) > - [The Fives Downtown Hotel - Curio Collection by Hilton](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information) > - [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > - [Paradisus Playa del Carmen – Riviera Maya - 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