Title: Hotel Riu Lupita - All Inclusive Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Riu Lupita - All Inclusive All-inclusive property with 4 restaurants and 3 outdoor pools ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/ac5ffc0a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Body treatments, massages on the beach, body scrubs, facials](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/c78b5ef4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/f39e06d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Theatre show](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/596edcb8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/ca557d72.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Riu Lupita offers an all-inclusive stay with poolside lounging, windsurfing, volleyball, and biking. Enjoy four restaurants with free breakfast buffets and relax at Renova Spa. Free in-room WiFi and multilingual staff help you explore Playacar Golf Club. 7.8 Good ## Popular amenities - - Spa - Bar - Breakfast included - 24/7 front desk - Gym ## Room options ### Check availability for these dates Tonight [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=470878&PinnedHotelID=470878&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/e1600b4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 279 sq ft - Sleeps 4 ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (U) ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Eco-friendly toiletries Private bathroom - 280 sq ft - Sleeps 5 - 1 King Bed and 1 Single Bunk Bed ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (M) 7.8 Good 18 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Eco-friendly toiletries Private bathroom - 280 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (E) ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Eco-friendly toiletries Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (L) 8.0 Very good 1 review ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Eco-friendly toiletries Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (M) 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Eco-friendly toiletries Private bathroom - 280 sq ft - Sleeps 4 - 1 King Bed and 1 Single Bunk Bed ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (B2C-US) ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Eco-friendly toiletries Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (B2C-US) ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Eco-friendly toiletries Private bathroom - 278 sq ft - Sleeps 5 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (B2C-CA) ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Eco-friendly toiletries Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (B2C-CA) ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Eco-friendly toiletries Private bathroom - 280 sq ft - Sleeps 5 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (C) 8.6 Excellent 8 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Eco-friendly toiletries Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (C) ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Eco-friendly toiletries Private bathroom - 280 sq ft - Sleeps 5 - 1 King Bed and 1 Single Bunk Bed ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (L) ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Eco-friendly toiletries Private bathroom - 280 sq ft - Sleeps 5 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/a7170a7b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room (E) ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Eco-friendly toiletries Private bathroom - Sleeps 4 - 1 King Bed ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/62340df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (U) 8.0 Very good 34 reviews ### Highlights Balcony Air conditioning Free cots/infant beds Flat-screen TV Blackout curtains Ceiling fan Eco-friendly toiletries Private bathroom - 280 sq ft - Sleeps 4 - 2 Double Beds OR 1 King Bed ![Minibar, in-room safe, blackout curtains, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/480000/470900/470878/f98cbb4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 279 sq ft - Sleeps 4 ## You may also like Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/50000000/49270000/49260300/49260249/c96775a4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sunset Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 2,566 reviews £197 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=01da57b6-a0e7-46c4-b75e-34bd72e3928b&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/96e89208_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Riu-Lupita-All-Inclusive.h470878.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Riu-Lupita-All-Inclusive.h470878.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.61246%2C-87.09196&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=If060JHNbh2tzJEyP-YaYmr_rqs=) Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710 #### What's nearby - Playacar Golf Club - 5 min walk - 0.3 miles - Playacar Beach - 11 min walk - 0.6 miles - Mayan Ruins of Playacar - 11 min walk - 0.6 miles - Quinta Avenida - 8 min drive - 1.6 miles - Playa del Carmen Maritime Terminal - 8 min drive - 1.6 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪rosa roja - ‬6 min drive - ‪La Terraza - ‬7 min drive - ‪Turquesa - ‬7 min drive - ‪La Barra Artesanal - ‬7 min drive - ‪Don Rafael - ‬6 min drive ## About this property ### Hotel Riu Lupita - All Inclusive All-inclusive family-friendly property near Quinta Avenida Close to Playacar Beach, Hotel Riu Lupita - All Inclusive provides a free breakfast buffet, a nightclub and a poolside bar. Adventurous travellers may like the volleyball, windsurfing and cycling at this property. Treat yourself to a manicure/pedicure, a body scrub or a facial at Renova Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Fitness classes are offered at the gym; other things to do include snorkelling, basketball and kayaking. In addition to a corner/local shop and shopping on-site, guests can connect to free in-room WiFi. You'll also find perks such as: - 3 outdoor pools and a children's pool, along with sunloungers and pool umbrellas - Free self-parking - Limo/town car service, tennis courts and a bike on-site - Babysitting (surcharge), luggage storage and a front desk safe - Guest reviews give top marks for the helpful staff Room features All 300 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. More conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and shower/bath combinations - Flat-screen TVs with satellite channels - Balconies, free infant beds and ceiling fans ### All-inclusive details This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included and additional gratuities at guests' discretion are accepted. ### Food and beverages All buffet and à la carte meals, snacks and select beverages included ### Activities and facilities/equipment All non-motorised water sports, land activities and use of recreational facilities and equipment are included. ### Water activities Kayaking Sailing Snorkelling Windsurfing ### Land activities Tennis Volleyball ### Lessons/classes/games Aerobics ### Entertainment On-site entertainment and activities Access to on-site nightclubs On-site live performances ## Similar properties ![5 bars/lounges, swim-up bar, poolside bar](https://images.trvl-media.com/lodging/1000000/490000/487100/487013/c7109a5c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Tequila - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 1,009 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=487013&PinnedHotelID=487013&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools](https://images.trvl-media.com/lodging/1000000/330000/328200/328185/b5349f75.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Allegro Playacar - 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All Inclusive Puerto Aventuras - On private beach - Pool - Hot tub - Breakfast included 7.4 Good 453 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=9627292&PinnedHotelID=9627292&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/980000/978300/978241/ea6910b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef Coco Beach Resort & Spa- Optional All Inclusive Luis Donaldo Colosio - Pool - Hot tub - All-inclusive - Spa 7.8 Good 1,004 reviews £188 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=978241&PinnedHotelID=978241&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/570000/569300/569232/907a74ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Viva Maya by Wyndham, A Trademark All Inclusive Resort Playacar - Pool - All-inclusive - Spa - Parking included 8.0 Very good 1,015 reviews £328 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=569232&PinnedHotelID=569232&HadPinnedHotel=true®ionId=-1&adults=2) ![4 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/1000000/530000/528400/528309/f267ffdd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Riu Yucatan - All Inclusive Playacar - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 1,006 reviews £207 includes taxes & fees 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=528309&PinnedHotelID=528309&HadPinnedHotel=true®ionId=-1&adults=2) ![6 restaurants, international cuisine](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/9779d27f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Alltra Playa del Carmen Adults Only All Inclusive Downtown Playa del Carmen - Pool - All-inclusive - Spa - Free WiFi 8.6 Excellent 2,617 reviews £123 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free beach shuttle - Limo/town car service - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7 AM to 10:30 AM - 4 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - Adelita - Cozumel - Dante - Maria Bonita - Tequila ### Things to do - 3 outdoor pools - Basketball - Bicycle storage - Bicycles - Children's pool - Fitness classes - Free children's club - Full-service spa - Gym - Kayaking - Nightclub - Playground - Shopping - Snorkelling - Tennis - TV in common areas - Volleyball - Windsurfing ### Family friendly - 3 outdoor pools - Babysitting (surcharge) - Children's pool - Free children's club - Grocery/convenience store - In-room cot - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Luggage storage - Safe at front desk ### Guest services - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Outdoors - Beach loungers - Beach towels - Garden - Pool loungers - Pool umbrellas ### Full-service spa - Body scrubs - Facials - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 100% renewable energy - 23 buildings - 3 floors - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Ceiling fan - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts major credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Lupita Riu Riu Lupita Riu Lupita All Inclusive Riu Lupita All Inclusive Playa del Carmen Riu Lupita Playa del Carmen Hotel Riu Lupita Riviera Maya/Playa Del Carmen, Mexico Riu Lupita Mayan Riviera Riu Lupita Mexico Riu Lupita Resort Riu Lupita All Inclusive All-inclusive property Playa del Carmen Riu Lupita All Inclusive All-inclusive property Riu Lupita Inclusive inclusiv Riu Lupita All Inclusive Riu Lupita Inclusive Inclusive Hotel Riu Lupita - All Inclusive Playa del Carmen Hotel Riu Lupita - All Inclusive All-inclusive property ## Frequently asked questions ### Does Hotel Riu Lupita - All Inclusive have a pool? > Yes, this property has 3 outdoor pools and a children's pool. ### Is Hotel Riu Lupita - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Riu Lupita - All Inclusive? > Self-parking is free at this property. ### What time is check-in at Hotel Riu Lupita - All Inclusive? > Check-in start time: 3:00 PM; check-in end time: 11 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Riu Lupita - All Inclusive? > Checkout is at noon. ### Are there all-inclusive benefits at Hotel Riu Lupita - All Inclusive? > Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include windsurfing, snorkelling, kayaking and more. ### Where is Hotel Riu Lupita - All Inclusive located? > This family-friendly Playa del Carmen property is located near the beach, within 1 mi (2 km) of Playacar Golf Club, Centro Maya Shopping Center and Mahi Golf Course. Playa del Carmen Main Beach and Quinta Avenida are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Riu Lupita - All Inclusive Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 8.4 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 297 8 - Good 232 6 - Okay 140 4 - Poor 37 2 - Terrible 56 ### 10/10 Excellent #### LIGIA 30 Jul 2025 Liked: Amenities Amazing stay for me and nieces ##### LIGIA Stayed 3 nights in Jul 2025 ### 4/10 Poor #### CJ 31 Oct 2025 Disliked: Amenities, property conditions & facilities Most of the staff were very nice. There were a few bartenders who mocked me for my Spanish speaking efforts. The beds were rock hard, like sleeping on the floor. The food options between breakfast and dinner were VERY limited. The wildlife on property was a nuisance—an infestation if you will. There is a shuttle to the beach, that runs every 30 minutes, so that was nice. ![](https://a.travel-assets.com/ugc/hotel-reviews/7d034d4e-b6d2-404a-b80a-517f76a51c77-1761942593930.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CJ Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Quintasha 11 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities I really had a good time and this was my first international trip and it was wonderful. The staff was helpful and nice. 10/10 ##### Quintasha Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Kevin Andrew 20 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the service we had at the front desk to our maid and the guy that filled up our room fridge with beer water pop. The staff was really friendly and helpful. Thanks again Riu Lupita as this was the second time we’ve stayed there. O yes and do go have à la cart Steakhouse. At the beach it’s GREAT ##### Kevin Andrew Stayed 7 nights in Sep 2025 ### 6/10 Okay #### Alvaro 21 Jul 2025 Disliked: Amenities Its an ok hotel, solid 3 stars but definitely not a 5 star hotel, beach access sucks, you have to the a bus there, drinks were terrible, staff was nice ##### Alvaro Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### mya 29 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly and helpful staff. ##### mya Stayed 1 night in Apr 2025 ### 6/10 Okay #### Grace Eboselume 27 May 2025 Budget friendly, no beach on site ##### Grace Eboselume Stayed 3 nights in May 2025 ### 8/10 Good #### Christine 26 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, staff was excellent. Could have had a bit more entertainment but overall great stay and would use Riu again! ##### Christine Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Garland 5 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Food choices wasnt that good. ##### Garland Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Sharnita 4 Oct 2025 Liked: Staff & service I recently stayed at this hotel resort and had a mixed experience. On the plus side, the service was amazing from start to finish. We received a welcome drink, and the guest services team was super helpful. However, the food was just okay - nothing spectacular. One thing to note is that the resort isn't directly on the beach, and you'll need to catch a shuttle that runs on a limited schedule. The pool was nice, but the hours were restricted, and I wished it was open 24/7 with swim-at-your-own-risk signs. The rooms were clean but basic, and the beds were extremely hard - almost rock-hard. The bathrooms were decent, but nothing to write home about. Overall, the pros outweighed the cons for us, but I’d recommend being aware of these details before booking. I met some great people while traveling here. I would book again if needed to make a last minute trip. ![](https://a.travel-assets.com/ugc/hotel-reviews/3d806e1e-3072-4ab5-b579-ae115db86c5b-1759555677207.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/eec9a17c-5dca-4273-b14e-2436ae197a23-1759555694533.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ebcfc14a-cf2c-48d7-9a80-20b50b447fd5-1759555700494.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/279a207b-2ceb-4daf-88bd-0d0f265819d9-1759555763441.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sharnita Stayed 4 nights in Sep 2025 ### 2/10 Terrible #### Robert Carl 30 Sept 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Horrible hotel. First is was dirty, towels smell, roaches in the room, dirty pool. Then the buffet is garbage with the same things you don’t want to eat all the time and the people that work there are rude, wont even let you take a bowl of fruit to your room without harrassing you about it and asking you questions that don’t apply. One of the things I like es was that they have cats but they ruined that because I think my wife and I are the only ones who des then for 2 weeks except for when I specifically asked the staff to feed them and they acted like I was crazy. Thats maybe half of the horrible stuff. Any other hotel is better, don’t waist your money ##### Robert Carl Stayed 14 nights in Sep 2025 ### 6/10 Okay #### David 30 Jul 2025 Liked: Staff & service Mildew dresser and our sheets ##### David Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Adrian 5 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great resort, friendly staff, good food . ##### Adrian Stayed 5 nights in May 2024 ### 10/10 Excellent #### Owen 2 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place! Super friendly staff! ##### Owen Stayed 4 nights in Nov 2024 ### 8/10 Good #### Lauren 27 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities We had an all around good trip. We really enjoyed the beach club and how safe our items were when we left them on our chairs. ##### Lauren Stayed 7 nights in Feb 2025 ### 6/10 Okay #### Angela 20 Aug 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Food choices were horrible! Check in was great, thereafter was horrible! Wait staff could not understand English. The only waitstaff was great were Delfino and Santos at the bar. Everyone else was not great! Our anniversary ended up horribly due to us not being accommodated for the restaurant. We kept trying to make a reservation but were told we couldn’t and then when we tried to get food, was told we needed a reservation! Our first experience at a RIU resort was not great at all! ##### Angela Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Francois 7 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We love everything. It was our second time at this Hotel and we enjoyed a lot. ##### Francois Stayed 7 nights in Dec 2024 ### 10/10 Excellent #### Darrell 6 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The resort was amazing !!!! ##### Darrell Stayed 4 nights in Sep 2023 ### 10/10 Excellent #### Hanna 21 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are great, food is delicious, great place to stay 😊 ##### Hanna ### 10/10 Excellent #### Yagwatie 20 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The cleanliness ##### Yagwatie Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Alfredo Ceron 31 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente! ##### Alfredo Ceron Stayed 3 nights in Jan 2025 ### 8/10 Good #### marco 22 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities very nice place.. ##### marco Stayed 3 nights in May 2024 ### 10/10 Excellent #### Amparo 3 May 2023 Liked: Staff & service, amenities, property conditions & facilities Awesome place ##### Amparo Stayed 3 nights in Apr 2023 ### 10/10 Excellent #### Brandi 13 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent. ##### Brandi Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Courtney Ann 23 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, great drinks, good enterimant ##### Courtney Ann Stayed 3 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - 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