We had an oceanfront room on the 8th floor with club lounge access.
The room: The rooms are pretty basic, not like the expansive suites you get at for example the excellene playa mujeres. They are like a room at the westin. The bath was quite small and the shower had limited flow. This is not a complaint as the view was amazing and the room suited our needs. But just don't expect five star accomodations.
The staff: Universally polite and genuinely friendly. We even asked to see the manager at the Hidden Garden restaurant to compliment our waiter for his demeanor and service. To me, being treated with politeness and friendliness is a large part of the enjoyment of a resort vacation, and we were not disappointed. A couple of time we ran into people attempting to up-sell us (non-inclusive wines, a timeshare tour) but I forgive that as they are just doing their job and we were not pressured when we declined.
The food: For an all-inclusive, the food can't be beat. Every restaurant had some dishes that we would have been satisfied paying a significant amount of money to get at a regular restaurant. Good diversity of food as well. At the MB restaurant - the espresso martini and the steak. At the Aqua restaurant - the salmon and the veal. At the Hidden Garden - the chicken yakitori appetizer and the dumplings.
The lounge: Some people here say it is not worth the price, but we loved having access to the lounge, the premium drinks, and the really tasty appetizers and desserts.
Michael from Portland, OR
The Live Aqua Cancun - Adults Only - All Inclusive is located in front of a white sand beach, across the street from La Isla …More
they made our vacations very confortable and enjoyable we will love to go back next year at the same hotel.alfredoone of the guys, that works for expedia at the hotel.really help us in everything.we really appreciate his time he spend giving all the information neede at the times.
Don't miss out from brooklyn
Located on Punta Cancun and offering views of the Caribbean and a new and extensive white-sand beach, this resort is within …More
The hotel has single rooms, so I got one (Therefore I paid less tax). The bathroom great, the room itself small. The rate was very good. The parking facilities are small, but perfect for Mexico City. The food, whether at the dining room or room service, is very reasonably priced.
JR from Toronto, ON
Located in the heart of Mexico City, this family-friendly hotel is within walking distance of Torre Latinoamericana, Alameda …More
Payments accepted on expedia.co.uk include American Express, Diner's Club International, Maestro, MasterCard, Visa, Visa Electron and PayPal.
Flight-inclusive holiday packages and Flight-Plus arrangements created on Expedia.co.uk are financially protected by the Civil Aviation Authority (under Expedia, Inc.'s ATOL number 5788). But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then your booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our general terms and conditions for further details on ATOL or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate.
For the sale of travel insurance Expedia Inc. is an Appointed Representative of Mondial Assistance (UK) Limited trading as Allianz Global Assistance which is authorised and regulated by the Financial Conduct Authority (FCA). Mondial Assistance (UK) Limited's FCA registration number is 311909. FCA authorisation can be checked at the Financial Services register at www.fsa.gov.uk/register/
Expedia, Inc., is not responsible for content on external Web sites.