I had a fantastic experience at Hotel Nikko. The location is great. The staff is very nice and helpful, and I was even treated to a special Christmas gift that was a very nice surprise. This is now my favorite place to stay in San Francisco and the best experience I have had at a San Francisco hotel.
This is a beautiful hotel, especially around the holidays. We enjoyed our stay. However, we had some trouble with the shower, and it took 3 phone calls for maintenance to finally arrive. We waited 45 minutes to take a shower! We were compensated with two free beverage tickets which we were unable to use as we needed to check out and be on our way.
We loved this property and were pleasantly surprised that the hotel was actually better in person than is depicted in the photos on-line. You can't beat the price, location and quality. If you're thinking of using their valet parking, save your money and utilize the garage that's just one block away for half the price.
Tim from Miami Beach, FL
Hotel Zetta San Francisco, in San Franciscos fashionable SOMA district, is the perfect place for a relaxing getaway and …More
This was my second time in 2 months and 3rd time overall staying at the Sir Francis Drake and I will absolutely stay there the next time I travel. Everyone from the valet to the concierge are warm and friendly and extremely helpful, almost like talking with old friends. I had a beautiful room that was spotless and the beds and pillows were comfortable. The counter space in the bathroom is non-existent, but that may be my only complaint. My party traveled to see a show and they handled our transportation to and from. The concierge's recommendation for dinner and drinks couldn't have been better! We even hit the Starlight Room and danced until morning. I highly recommend it. Next time I plan on making the wine tasting from 5 to 6. Also the location couldn't be better. It's right next to Union Square. The shopping is fantastic.
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