InterContinental Mark Hopkins, an IHG Hotel

Photo gallery for InterContinental Mark Hopkins, an IHG Hotel

Featured image
Terrace/patio
Terrace/patio
View from Room
In-room safe, desk, blackout curtains, iron/ironing board

Overview of InterContinental Mark Hopkins, an IHG Hotel

InterContinental Mark Hopkins, an IHG Hotel

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
999 California Street, San Francisco, CA, 94108

Explore the area

  • Popular LocationGrace Cathedral3 min walk
  • Popular LocationSan Francisco Museum of Modern Art17 min walk
  • Popular LocationMoscone Convention Center19 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)20 min drive

Choose dates to view prices

About this area

San Francisco

InterContinental Mark Hopkins, an IHG Hotel is located in Downtown San Francisco, a neighbourhood in San Francisco, and is in the city centre and near a metro station. Grace Cathedral and Lombard Street are notable landmarks, and travellers looking to shop may want to visit Pier 39. Check out an event or a game at Oracle Park, and consider making time for Exploratorium, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Grace Cathedral - 3 min walk
  • 555 California Street - 7 min walk
  • TransAmerica Pyramid - 12 min walk
  • San Francisco Museum of Modern Art - 17 min walk
  • Moscone Convention Center - 19 min walk

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco International Airport (SFO) - 20 min drive

Restaurants

  • Nob Hill Club — 1 min walk
  • Top of The Mark SkyLounge — 1 min walk
  • Uncle Vito's Pizzeria - 4 min walk
  • Sons & Daughters - 4 min walk
  • Roxanne Cafe - 4 min walk

About this property

InterContinental Mark Hopkins, an IHG Hotel

Historic San Francisco hotel in Downtown San Francisco, near Grace Cathedral
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and concierge services are on-site. All 382 rooms offer free wired Internet, iPod docks and flat-screen TVs with digital channels. Hairdryers, safes and phones are among the other amenities that guests will find. Housekeeping is available on request.
InterContinental Mark Hopkins, an IHG Hotel offers 382 forms of air-conditioned accommodation with iPod docking stations and a safe. 44-inch Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

Awards and affiliations

The property is a member of Historic Hotels of America.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 76.38 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Continental breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends: USD 15.00 for adults and USD 7.00 for children
  • 1 1 restaurant
  • 1 1 bar

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • Meeting rooms - 17

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in shower
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 44-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee (January 01 – October 31): USD 33.77 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: USD 15.00 for adults and USD 7.00 for children (approximately)
  • Valet parking fee: USD 76.38 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 537 out of 989 reviews
5 - Excellent 54%
Rating 4 - Good. 273 out of 989 reviews
4 - Good 28%
Rating 3 - Okay. 98 out of 989 reviews
3 - Okay 10%
Rating 2 - Poor. 54 out of 989 reviews
2 - Poor 5%
Rating 1 - Terrible. 27 out of 989 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an old hotel that has some of the trappings of grandeur left over from the olden days. We stayed in the smallest room, and it was large by current standing. It was attractive, the bed was fantastic, as was the shower. Everything else worked, and was quiet.
Stayed 1 night in Jan 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Intercontinental Mark Hopkins. It exceeded my expectations. From the moment we stepped on the property, we were well received and the staff was very accomodating. It was always easy to find someone who could answer our questions. Personally, I enjoyed the fact that everyone that works there has a uniform reminiscent of the grand hotels that you see portrayed in the older movies.& It reminded me of how the hotel industry was long ago. It's a great historic hotel and that is exactly what you feel and experience your whole stay. Definitely would stay again! If there was a negative, it would be that one night we called for someone to bring us toilet paper but they ran out & brought us tissues. However, the following morning, we were assured that while we were out someone would take a roll to the room & they did.
Stayed 3 nights in Dec 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Front desk staff was okay. Not very welcoming.
Stayed 2 nights in Dec 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service!
Stayed 5 nights in Dec 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Despite post-COVID staffing adjustments, the experience was still great. One suggestion - maybe place small coffee makers in the rooms now there is no room service.
Stayed 3 nights in Dec 2021