"Honest review from a seasoned well-rounded travele"
With the Westin being a well-known hotel I knew that I could come to expect a certain level of service, comfort and cleanliness. Although my experience started off a little rocky - the Westin's free shuttle from LAX kept me waiting for an hour!, their sympathetic front desk agent (CJ) listened and served me with amazing customer service. As my own husband works in the hospitality industry and I also come from a background in customer service, I kept my emotions at bay and kindly shared my frustrating experience with CJ. After listening and apologizing several times CJ was generous enough to provide me with complimentary wifi, a late check-out and a mini continental breakfast at their café. He alone was able to turn around my frustrating experience making my time at the hotel 100% more enjoyable. The room was comfortable and clean, with a nice large bathroom and my favourite - a rain shower head. I would have loved to have a robe to wear to/from the pool. I spend a good amount of the morning at the pool which I thought would be bigger but still so lovely! The concierge was so patient answering my questions about tours, things to do etc....
Traveller from Vancouver
Located a short complimentary shuttle ride from the Los Angeles International Airport, The Westin Los Angeles Airport offers …More
"Better for business than vacation, but still good"
I booked this hotel via Expedia for a family vacation. It's a nice hotel - very beautiful lobby, bars, etc. However, I think it's better suited for business than vacation. For one thing, it's extremely expensive. The breakfast buffet is $27/person. Family of 4 with tip was $120. Also, it seems San Diego is just expensive in general. Most meals for 4 at restaurants in the area (like the Gaslamp District) ran between $160 and $300. You can do cheap, but there's not much around for that within walking distance. With that said, it's a great location. Close to the USS Midway and other local attractions. Otherwise, you'll want to rent a car. Don't forget to include $30/night for parking. Like I said, nice place, but be prepared to lay out some cash.
Traveller from Chicago, IL
This expansive highrise hotel towers over San Diego Bay next to the Seaport Village retail complex, 1 block from the …More
A nice place to stay , easy to get to the downtown , and everything is very easy for us ..
we have a good rest in the hotel , if we will visit San diago again , we will choose to stay in this hotel again .tks.
Comprising 32 acres, this resort and conference center is next to the 27-hole Riverwalk Golf Club; Old Town, Balboa Park …More
We had an excellent experience! Arrived 11:00 am with intentions of leaving our bags. Gave us option of checking into a room on 6th floor or wait for room on higher floor with a view. We waited and got a fabulous room! Walked to a late dinner right by Union Square and felt safe- just stay away from streets on back side of hotel. Like any big city, rough neighborhood is close to back side of hotel. Bar & appetizers great. Only complaint is no electrical outlet in bathroom! Had to sit at desk to do my hair. We will go back!
Traveller from Walnut Creek, CA
Just off Market Street, downtown San Francisco's major thoroughfare, this contemporary 32-story hotel is 1 block from San …More
The room was perfect, the bed and pillows were the most comfortable I've ever experienced, the staff extremely courteous and accommodating! Excellent hotel! Right in the heart of the city! Everything is 2 steps away!
Traveller from Toronto
The Asian-inspired Hotel Nikko San Francisco is located downtown, a 4-minute walk from Union Square and the designer shops of …More
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