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Hotel Zelos San Francisco, a Viceroy Urban Retreat

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Premium bedding, in-room safe, desk, blackout curtains
Room, 1 King Bed, Corner | Room amenity
Deluxe Suite | Room amenity
Premium bedding, in-room safe, desk, blackout curtains

Overview of Hotel Zelos San Francisco, a Viceroy Urban Retreat

VIP Access

Hotel Zelos San Francisco, a Viceroy Urban Retreat

4.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
12 4th St., San Francisco, CA, 94103

Explore the area

  • Popular LocationSan Francisco Museum of Modern Art6 min walk
  • Popular LocationMoscone Convention Center6 min walk
  • Popular Location555 California Street12 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)18 min drive

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About this area

San Francisco

Hotel Zelos San Francisco, a Viceroy Urban Retreat is located in Union Square, a neighbourhood in San Francisco, and is in a shopping district and near a metro station. Alcatraz Island and Golden Gate Bridge are notable landmarks, and the area's natural beauty can be seen at Golden Gate Park. Check out an event or a game at Oracle Park, and consider making time for Pier 39, a top attraction not to be missed. With windsurfing, sailing and surfing/body boarding nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's convenience for public transportation: Market St & Stockton St Stop and Market St & 4th St Stop are just steps away.
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Map

What's nearby

  • San Francisco Museum of Modern Art - 6 min walk
  • Moscone Convention Center - 6 min walk
  • 555 California Street - 12 min walk
  • Asian Art Museum of San Francisco - 14 min walk
  • Grace Cathedral - 15 min walk

Getting around

  • Market St & Stockton St Stop - 1 min walk
  • San Francisco Station - 17 min walk
  • San Francisco International Airport (SFO) - 18 min drive

Restaurants

  • John's Grill - 2 min walk
  • Mel's Drive-In - 2 min walk
  • Amber India - 2 min walk
  • Cupola Pizzeria - 2 min walk
  • Press Club - 2 min walk

About this property

Hotel Zelos San Francisco, a Viceroy Urban Retreat

Art Deco San Francisco hotel in Union Square, near Pier 39
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and coffee/tea in a common area.
Hotel Zelos San Francisco, a Viceroy Urban Retreat offers 202 accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 55.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 10-20 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Dirty Habit

Things to do

  • 24-hour fitness centre
  • Shopping centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (5000 square feet)
  • Meeting rooms - 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – June 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • Films for purchase
  • TV

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - 2:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 33.77 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Business centre/computer access
  • Internet access
  • Phone calls
  • Concierge service
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 10 and USD 20 per person (approximately)
  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parcel deliveries will be accepted only for guests in house for a fee per package. The hotel cannot be held responsible for lost or damaged goods.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Palomar San Francisco
Hotel San Francisco Palomar
Palomar
Palomar Hotel San Francisco
Palomar San Francisco
Palomar San Francisco Hotel
San Francisco Hotel Palomar
San Francisco Palomar
San Francisco Palomar Hotel
Hotel Zelos San Francisco
Hotel Zelos
Zelos San Francisco
Hotel Palomar San Francisco a Kimpton Hotel
Hotel Zelos San Francisco
Hotel Zelos San Francisco, a Viceroy Urban Retreat Hotel
Hotel Zelos San Francisco, a Viceroy Urban Retreat San Francisco

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 507 out of 1000 reviews
5 - Excellent 51%
Rating 4 - Good. 340 out of 1000 reviews
4 - Good 34%
Rating 3 - Okay. 88 out of 1000 reviews
3 - Okay 9%
Rating 2 - Poor. 45 out of 1000 reviews
2 - Poor 5%
Rating 1 - Terrible. 20 out of 1000 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is near metro, buses and a lot of shopping stores. Loved having a Trader Joe’s right next door
Stayed 3 nights in Aug 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location hotel next to Trader Joe’s . They have a great restaurant /bar called bad habits . Across the street is Marriott that has the bar called the view it has giant windows to see the city . Couple blocks from union square.
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like how friendly and accommodating the staff and the location is very convenient to the places I want to visit. I will surely recommend this hotel.
Stayed 7 nights in Jul 2022

3/5 Okay

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Located in the central part of the city and convenient to get around. Hotel staff is very friendly.
Stayed 6 nights in Jul 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and room was nice but I was charged for parking and I didn’t have a car. They said they would refund me but it still hasn’t been refunded.
Stayed 3 nights in Jul 2022