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Frequently asked questions

What's it like in The Westside?

The Westside is a welcoming neighbourhood known for its major shopping area and popular theatre scene. Experience the best of The Westside with a visit to Broad Street, Arena Birmingham and The Mailbox.

Where is the best place to stay in The Westside?

Based on Expedia customer reviews, Holiday Inn Express Birmingham - City Centre is the highest ranked property in The Westside. This 3.5-star hotel offers free breakfast and a restaurant. It is located a short 4-minute walk from The Mailbox. Other top choices in the neighbourhood include Hyatt Regency Birmingham and Hotel Indigo Birmingham.

If I need to cancel my hotel reservation in The Westside, will I receive a refund?

Yes, you’ll find most hotel room reservations are refundable provided that you cancel prior to the accommodation’s cancellation deadline, which is usually within 24-48 hours of your check-in date. If your reservation is non-refundable, you might still have the option to cancel and be given a refund within a 24-hour period of your booking. Enter your dates, click on “Search”, then you can filter by “free cancellation” to view the best deals available in The Westside.

What is there to do around this Birmingham neighbourhood?

While you’re in The Westside, you can catch a show at Symphony Hall, Birmingham Repertory Theatre (The Rep) and CBSO Centre. As you’re discovering the neighbourhood, Broad Street and Arena Birmingham are some other places worth a visit. Favourite places to visit in the surrounding area include The Mailbox, Brindleyplace and National Sea Life Centre. While you’re out sightseeing, Bullring Shopping Centre and Birmingham Town Hall are a couple of additional sights to visit in Birmingham.

How can I get around The Westside and the greater Birmingham area?

To venture out of town, take a train from Birmingham Five Ways Station.