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Featured image
Indoor spa bath
Pool
Balcony
Minibar, in-room safe, desk, iron/ironing board

Guest reviews

4.5 out of 5 Wonderful
808 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationResorts World Birmingham5 min walk
Popular LocationNational Exhibition Centre (NEC)11 min walk
AirportBirmingham (BHX)5 min drive
Popular LocationBelfry Golf Club10 min drive

Choose dates to view prices

  • Deluxe Double Room

    4.4/5 guest room rating

    Room amenities

    • 200 sq ft
    • Lake view
    • Sleeps 4
    More detailsDeluxe Double Room
  • Signature Double Room, 1 Double Bed

    4.8/5 guest room rating

    Room amenities

    • 290 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsSignature Double Room, 1 Double Bed
  • Signature Double Room, 1 Double Bed, Accessible

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsSignature Double Room, 1 Double Bed, Accessible
  • Superior Double Room

    4.7/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsSuperior Double Room
  • Signature Twin Room, 2 Single Beds

    Room amenities

    • 291 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsSignature Twin Room, 2 Single Beds

About this area

Birmingham

Located in Birmingham, Genting Hotel is connected to a shopping centre. Santai Spa and National Exhibition Centre (NEC) are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Pendigo Lake. Check out an event or a game at Villa Park, and consider making time for StarCity, a top attraction not to be missed. Take in the nearby slopes with a ski area and skiing, or try out other outdoor activities such as ice skating.
Visit our Birmingham travel guide
View in a map
Popular Location

What's nearby

  • Resorts World Birmingham - 5 min walk
  • National Exhibition Centre (NEC) - 11 min walk
  • Belfry Golf Club - 10 min drive
  • Thinktank Birmingham Science Museum - 16 min drive
  • Bullring Shopping Centre - 27 min drive

Getting around

  • Birmingham International Station - 5 min drive
  • AirportBirmingham (BHX) - 5 min drive

Restaurants

  • Waters Restaurant - 4 min walk
  • Las Iguanas - 4 min walk
  • Toby Carvery - 3 min drive
  • LIttle Owl - 5 min drive
  • Frankie & Benny's - 5 min drive

About this property

Genting Hotel

Lakefront hotel connected to the convention centre in Birmingham with 18 restaurants
18 restaurants, a casino and 5 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a health club, 3 coffee shops/cafés and self parking. All 182 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Other amenities available to guests include room service (during limited hours), laptop-compatible safes and phones.
Genting Hotel offers 182 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels and pay-per-view films.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 15.00 per night
  • Electric car charging station
  • Limited parking spaces
  • Parking height restrictions apply
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • English breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: GBP 14.95 for adults and GBP 9.95 for children
  • 18 restaurants and 3 coffee shops
  • 5 bars/lounges
  • Room service available

Things to do

  • Air hockey
  • Fitness centre
  • Table football
  • Scuba diving
  • Shopping centre
  • Shopping

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • 10 casino gaming tables
  • 30 casino slot machines
  • 2 casino VIP rooms
  • Casino (538 square feet of space)
  • Couples dining
  • Games
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Climate control (heating)
  • Linens

Bathroom

  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Champagne service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in between 3 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 14.95 for adults and GBP 9.95 for children (approximately)
  • Airport shuttle fee: GBP 10 per vehicle (one-way, maximum occupancy 6)
  • Self-parking fee: GBP 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rollaway beds are only suitable for guests aged up to 12.
Guests staying in the Standard Rooms do not have access to the Spa. Please note that the spa facilities are for adults, over the age of 18, only.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Genting Hotel Birmingham
Genting Birmingham
Genting Hotel Hotel
Genting Hotel Birmingham
Genting Hotel Hotel Birmingham

Frequently asked questions

Can I cancel my reservation for free at Genting Hotel and receive a full refund?
Yes, Genting Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Genting Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Genting Hotel?
As of 24 Oct 2020, prices found for a 1-night stay for 2 adults at Genting Hotel on 25 Oct 2020 start from £80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Genting Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Genting Hotel?
Self-parking is available for GBP 15.00 per night. Limited spots are available.
What time is check-in at Genting Hotel?
Check-in is from 3 PM to midnight.
What time is check-out at Genting Hotel?
Checkout is at 11 AM.
Does Genting Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of GBP 10 per vehicle, one-way, applies.
Where is Genting Hotel located?
Situated on the waterfront, this hotel is steps away from Resorts World Birmingham, Santai Spa and Pendigo Lake. National Exhibition Centre (NEC) is 0.6 mi (0.9 km) away. Birmingham International Station is 27 minutes by foot.
4.5
Wonderful
5 - Excellent
536
4 - Good
189
3 - Okay
44
2 - Poor
28
1 - Terrible
11

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities
So I booked a birthday pampering night and came across Genting Hotel in my search. I am so so pleased that I picked this hotel. My birthday has literally been a blast. Arrived at the hotel, with my VIP parking included. Car park very secure and within a minutes walk from the lifts. Was greeted at reception by Samantha who informed me of literally everything. She asked if it was a special occasion and I explained it was my birthday and first time ever being away from the kids. She wished me happy birthday and hoped I enjoy my stay. Made my way to my Superior Double Room and was totally blown away not only by the size of my room but also by the view.
Stayed 1 night in Oct 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
The hotel was pleasant as were the staff They had taken positive steps to make it COVID-19 secure. As an Expedia Gold member and this being a VIP access hotel I was completely underwhelmed sadly.
Stayed 3 nights in Sep 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, hotel was clean and staff were friendly. We were unable to connect to the wifi which was a bit annoying though. The spa facilities were lovely, got to stay in the hot tub for an hour as no one else wanted to go in. Pool was also nice. Location was also good, supermarkets, restaurants etc are all within 15 mins drive away
Stayed 3 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, service was absolutely exceptional and Rob on reception was really kind and helpful. This hotel always provides service above and beyond any other hotel I've visited in the UK. Thank you
Stayed 1 night in Aug 2020

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