Search Historic Hotels in Westside

"Beautiful room and view, staff so helpful, especially in the pool and spa area"

"Great location and very comfortable."

"Home away from home. I will always go back."

"The hotel is well situation and has very helpful staff. Reception staff give all information and are efficient but there was a long wait to check in as i arrived when others were asking a lot of questions and only 2 people serving. I have a mobility aide so this made it more challenging. Room was comfortable and of a good size with a good TV. Shame the plug sockets are not next to the bed as i find this frustrating when charging my phone at night. Another issue was the bath/shower combo. I think it's a shame modern hotels still do this as i find it hard to step into the bath and have never known anyone to take a bath rather than a shower during a hotel stay, unless travelling with children. The reception staff were OK - they gave all information and went through the motions but the breakfast staff were exceptional. Couldn't do enough for me and constantly offered to help. The breakfast itself was massively overcooked and had been under a lamp too long meaning that it was cold when it arrived and burnt. I sent one back and the second one was better. Same thing happened the next day and my friend had similar issues with her breakfast. The toaster wasn't working so we asked for undercooked toast and it came out burnt, along with burnt bacon and overcooked eggs. Still to end on a good note, the restaurant staff were amazing and very helpful and the hotel was located well with good room sizes and comfortable beds."

"Good parking"

"had to wait at the reception for long , only one person working"

"Location is excellent, short walk from the New Street Station and near many bars and restaurants. Also a lovely 10 minute walk from the Utilita arena along the canals past more bars and restaurants. Room was nice and breakfast was good. Great views from the restaurant. Had bottles of water in the room and tea/coffee making facilities. Along with iron and hairdryer. Would definitely return again if going to the Utilita."

"Lovely well appointed rooms, very clean and the bed was very comfortable! Shower head didn’t look like it would give a great shower but actually was quite powerful. The breakfast buffet was perfect- lots of choice all excellent quality and now im going to have to buy a waffle maker for home! Would definitely stay again, perfect location for the arena which was why we were In birmingham. Highly recommend"

"A comfortable, clean room and good tea facilities. Breakfast in the morning catered widely with fresh food, cheerful greeting, self service and catered well for gluten free. Fantastic staff to greet you when you first arrive and help with anything you may ask. I would definitely return whenever travelling to Birmingham. Thank you. "