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Excellent location, excellent Staff made our stay totally pleasurable. This is a very well run hotel with way above average Staff.
Reception staff lovely in particular a lady called Sarah who provided a complimentary drink voucher for my partners birthday, loved the decor in the room/public area- we will be back again!
The location is great for symphony and restaurants etc. The swimming pool is excellent if you are confident and taller than me. (5 ft 2.and a wuss out of my depth). Room a good size but could have benefitted from bathroom upgrade and hotter water.
Good value, staff pleasant and helpful which is the main issue. Does what it says on the tin. Would hAve liked more variety on snacks and no room service. But good value overall.
large city centre hotel the area is undergoing lots of infrastructure work making access a bit difficult
The room is large, just a 10 mins walk to the train station.
The property was in a great central location. The staff were friendly and the room reasonably clean. Especially one security person who was very helpful. The hotel decor was pretty shabby, once we got past the lobby.
Close to shipping area, friendly staff, very nice.
Great hotel ... i have experienced many hotels in birmingham .. This was was spot on! From the check-in to depature.
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