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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Guest reviews

4.1/5 Very good
997 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationInternational Convention Centre (ICC)8 min walk
Popular LocationSymphony Hall8 min walk
Popular LocationBirmingham Town Hall8 min walk
AirportBirmingham (BHX)29 min drive

Choose dates to view prices

  • Club Room, 1 Queen Bed, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsClub Room, 1 Queen Bed, Non Smoking
  • Room, 1 Double Bed, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Non Smoking
  • Standard Room, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsStandard Room, Non Smoking
  • Room, 2 Double Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking

About this area

Birmingham

Located in Birmingham's Birmingham City Centre neighbourhood, Crowne Plaza Birmingham City Centre is in the city centre and near a train station. Broad Street and The Mailbox are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit National Sea Life Centre and StarCity. Looking to enjoy an event or a game? See what's going on at Arena Birmingham or Villa Park.

Visit our Birmingham travel guide
Map
Popular Location

What's nearby

  • Victoria Square - 7 min walk
  • The Mailbox - 8 min walk
  • International Convention Centre (ICC) - 8 min walk
  • Symphony Hall - 8 min walk
  • Birmingham Town Hall - 8 min walk

Getting around

  • Birmingham New Street Station - 11 min walk
  • Birmingham (BHX) - 29 min drive

Restaurants

  • B1 — 1 min walk
  • Cherry Reds - 5 min walk
  • Turtle Bay - 5 min walk
  • Estilo - 6 min walk
  • The Victoria - 6 min walk

About this property

Crowne Plaza Birmingham City Centre

4-star Birmingham hotel in Birmingham City Centre, walk to The Mailbox
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. All 312 rooms offer thoughtful touches such as pillow menus and bathrobes, along with free WiFi, free wired Internet and 24-hour room service. Guests will also find coffee/tea makers, hairdryers and safes.
Crowne Plaza Birmingham City Centre offers 312 forms of accommodation with a safe and coffee/tea makers. A pillow menu is available. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking: GBP 21.00 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: GBP 19.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Dry-cleaning service

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Hungarian
  • Portuguese
  • Russian

Business services

  • Business centre
  • Meeting rooms
  • Conference space (7438 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 19.95 per person (approximately)
  • Secured self-parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast
The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Crowne Plaza Birmingham City Centre Hotel
Crowne Plaza Birmingham City Centre
Crowne Plaza
Crowne Plaza Birmingham City
Crowne Plaza Birmingham City Centre Hotel
Crowne Plaza Birmingham City Centre Birmingham
Crowne Plaza Birmingham City Centre Hotel Birmingham

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Birmingham City Centre and receive a full refund?
Yes, Crowne Plaza Birmingham City Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Birmingham City Centre cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Birmingham City Centre?
As of 6 Aug 2020, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre on 9 Aug 2020 start from £68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self-parking is available for GBP 21.00 per day. Limited spots are available.
What time is check-in at this hotel?
Check-in is from 3:00 PM to anytime.
What time is check-out at this property?
Checkout is at 11:00 AM.
Where is Crowne Plaza Birmingham City Centre located?
Located in Birmingham City Centre, this hotel is within a 10-minute walk of The Alexandra, The Mailbox and Broad Street. Victoria Square and International Convention Centre (ICC) are also within 10 minutes. Birmingham New Street Station is 11 minutes by foot and Birmingham Moor Street Station is 13 minutes.

Guest reviews

Overall score and ratings for Crowne Plaza Birmingham City Centre

4.1
Very good
5 - Excellent
425
4 - Good
391
3 - Okay
110
2 - Mediocre
45
1 - Poor
26
4.3
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location central to all essentials. Definately will return again, good price and lasf minute.

Stayed 1 night in Aug 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jul 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Lunch should be served in restaurant and not with drinkers at bar. Club lounge was well laid out, although needs more food variety. On my 6th morning Monday 9th March, there was almost half the continental breakfast missing. We were told it had not arrived. After waiting for 2 hours, I left without breakfast. The beds are fantastic and duvet is very warm. The bedroom and bathroom were very clean.

    Stayed 5 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Staff & service, amenities, property conditions & facilities

    Lovely helpful friendly staff. Spacious rooms: Good facilities

    Stayed 2 nights in Mar 2020