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Crowne Plaza Birmingham City Centre

Photo gallery for Crowne Plaza Birmingham City Centre

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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Crowne Plaza Birmingham City Centre

Crowne Plaza Birmingham City Centre

4 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Central Square, Holliday Street, Birmingham, England

Explore the area

  • Popular LocationBroad Street8 min walk
  • Popular LocationBullring Shopping Centre12 min walk
  • Popular LocationArena Birmingham13 min walk
  • AirportBirmingham (BHX)20 min drive

Choose dates to view prices

About this area

Birmingham

Crowne Plaza Birmingham City Centre is located in Birmingham City Centre, a neighbourhood in Birmingham, and is in the city centre and near a train station. Broad Street and LEGOLAND Discovery Centre Birmingham are local attractions and those in the mood for shopping can visit Brindleyplace and The Mailbox. Chinese Quarter and Thinktank Birmingham Science Museum are also worth visiting.

What's nearby

  • International Convention Centre (ICC) - 8 min walk
  • Symphony Hall - 8 min walk
  • Broad Street - 8 min walk
  • Bullring Shopping Centre - 12 min walk
  • Arena Birmingham - 13 min walk

Getting around

  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 20 min drive

Restaurants

  • B1 — 1 min walk
  • The Stable - 5 min walk
  • Cherry Reds - 5 min walk
  • Turtle Bay - 5 min walk
  • Estilo - 6 min walk

About this property

Crowne Plaza Birmingham City Centre

4-star Birmingham hotel in Birmingham City Centre with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site. All 312 rooms offer thoughtful touches such as pillow menus and bathrobes, along with free WiFi, free wired Internet and 24-hour room service. Guests will also find coffee makers, hairdryers and safes.
Crowne Plaza Birmingham City Centre offers 312 forms of accommodation with a safe and coffee/tea makers. A pillow menu is available. This Birmingham hotel provides complimentary wired and wireless Internet access.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (GBP 21.00 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: GBP 19.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Hungarian
  • Portuguese
  • Russian

Business services

  • Business centre
  • Conference space (7438 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 19.95 per person (approximately)
  • Secured self-parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Eurocard and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City
Crowne Plaza Birmingham City Centre Hotel
Crowne Plaza Birmingham City Centre Birmingham
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre Hotel Birmingham

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 405 out of 948 reviews
5 - Excellent 43%
Rating 4 - Good. 374 out of 948 reviews
4 - Good 39%
Rating 3 - Okay. 101 out of 948 reviews
3 - Okay 11%
Rating 2 - Poor. 43 out of 948 reviews
2 - Poor 5%
Rating 1 - Terrible. 25 out of 948 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Travelled with family, Travelled with family and small children
Liked: Staff & service
Decent hotel for a nights stay. The Room was standard ok, the breakfast was really good the seating area nice and clean and great service. Only negative was the car parking is off site which cost an additional £21 per night, in a nearby car parking as part of the hotel.
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault the hotel was really nice and chilled .
Stayed 1 night in Aug 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
These people are not helpful at all
Stayed 1 night in Jul 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The air conditioning/ heating unit sounded like a jet plane. Needs updating.
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a warm welcome on arrival and we were lucky to have an early check in. Room was large and clean.Bed was very comfortable and had a great nights sleep. The service in the bar was excellent and the staff genuinely cared for the customers. Breakfast was good and again service excellent.
Stayed 1 night in Jun 2021