Crowne Plaza Birmingham City Centre by IHG

Property class: 4

Choose dates to view prices

The Mailbox and Broad Street are located near Crowne Plaza Birmingham City Centre by IHG, which provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, b1, offers breakfast, lunch, dinner, light fare and children's meals. In addition to a business centre, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
The current price is £67
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

A hotel room with a bed, pillows, a nightstand, and a lamp.

Standard Room

9.2 out of 10
Wonderful
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds

A hotel room with a framed artwork on the wall, a desk with a chair, a large mirror, and a window with curtains.

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(106 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Premium Room, 1 King Bed, Club lounge access (Club Floor)

A hotel room with a bed, a chair, a bedside table, and wall-mounted lights.

Premium Room, 1 King Bed, Club lounge access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern hotel room with a desk, a large mirror, a flat-screen TV, and a bed with pillows.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(83 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Accessible

A hotel room with a large bed, a desk with a lamp, a chair, and a bedside table with a phone and a lamp.

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(14 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Room

Standard Room, 1 King Bed (Upgraded, High Floor)

9.6 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a bed, bedside table, lamp, artwork, wardrobe, and a small round table.

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

A hotel room with a bed, a desk, a chair, and a small table.

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

A modern bathroom with a shower, a sink, and a towel rack.

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

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About the area

Located in Birmingham City Centre, a neighbourhood in Birmingham, Crowne Plaza Birmingham City Centre by IHG is near a train station. Broad Street and The Mailbox are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cadbury World. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or National Exhibition Centre. Visit our Birmingham travel guide
Map
Central Square, Holliday Street, Birmingham, England, B1 1HH

What's nearby

  • A modern building with a red facade, large windows, and a sign for 'Harvey Norman'.
    The Mailbox
    2 min walk - 0.1 miles
  • A historic building with classical architecture, a clock tower, and a clear blue sky.
    Broad Street
    3 min walk - 0.2 miles
  • The exterior of the Symphony Hall building with a large '21st Anniversary' sign.
    Symphony Hall
    3 min walk - 0.2 miles
  • A modern indoor atrium with blue structural beams, multiple levels, and banners for the City of Birmingham Symphony Orchestra.
    International Convention Centre
    5 min walk - 0.3 miles
  • Utilita Arena Birmingham
    9 min walk - 0.5 miles

Getting around

  • Library Tram Stop
    4 min walk
  • Birmingham (QQN-New Street Train Station)
    8 min walk
  • Birmingham Airport (BHX)
    35 min drive

Restaurants

  • Black Sheep Coffee
    7 min walk
  • Malmaison Birmingham
    4 min walk
  • Bar Estilo
    6 min walk
  • Dishoom Birmingham
    6 min walk
  • Tamatanga
    4 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

  • Upscale hotel near Utilita Arena Birmingham
  • Located close to The Mailbox and Broad Street, Crowne Plaza Birmingham City Centre by IHG provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, b1, offers breakfast, lunch, dinner, light fare and children's meals. Free in-room WiFi and a business centre are available to all guests.
  • Other perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
    • A banquet hall, free newspapers and a 24-hour front desk
    • A lift, a front desk safe and multilingual staff
    • Guest reviews give top marks for the breakfast, helpful staff and location
  • Room features
  • All 312 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra amenities include:
    • Bathrooms with free toiletries and hairdryers
    • 43-inch flat-screen TVs with digital channels
    • Electric kettles, daily housekeeping and desks

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  • Air-conditioning
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Frequently asked questions

Is Crowne Plaza Birmingham City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on 15 Nov 2026 start from £67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Birmingham City Centre by IHG?

Self-parking is available for GBP 24.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Birmingham City Centre by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Birmingham City Centre by IHG?

Checkout is at noon.

Where is Crowne Plaza Birmingham City Centre by IHG located?

Located in Birmingham City Centre, this hotel is within a 5-minute walk of Centenary Square and Broad Street. Utilita Arena Birmingham and The Mailbox are also within 10 minutes. Library Tram Stop is only a 4-minute walk and Grand Central Tram Stop is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Birmingham City Centre by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 927 out of 1346 reviews
Rating 8 - Good. 282 out of 1346 reviews
Rating 6 - Okay. 78 out of 1346 reviews
Rating 4 - Poor. 34 out of 1346 reviews
Rating 2 - Terrible. 25 out of 1346 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great, location is central to Birmingham
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful reception staff, nice clean room and lovely buffet breakfast - walking distance from train station so ideal if stopping overnight on business travels.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel, comfy dark room n bed, friendly staff, clean and shower was very powerful, perfect!!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved the Birmingham crown plaza. My daughter and I took my granddaughter to this hotel and we all loved it . Food and drink were excellent and staff were very helpful and polite . I would recommend this hotel
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and service.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have our family get together here every July and the staff are amazing and do everything to enhance our stay Will definitely be back next year
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy room, Great breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel, 10 min walk from New Street Station. Staff & room were faultless.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location. Easy walk to sights
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room Excellent breakfast
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff, refurbished hotel, brilliant buffet breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern rooms and good aircon.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, lobby and dining area. Welcoming bar, restaurant and lounge areas. The menu is varied and the food good. Breakfast buffet is amazing, plentiful, clean, well stocked with a large variety of choices. Menu will accommodate varied dietary needs, gluten free choices and other allergens. Buffet clearly labeled, plus staff is knowledgeable on options. Rooms are comfortable and clean. Housekeeping staff are conscientious, efficient and customer friendly. Very well stocked bar. Great area, safe for walking around exploring
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, nice and clean. Friendly staff. Great location, close to Mailbox, Canals, New Street Station, and not too far if you want to go to the Bull Ring. Overall a very pleasant stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Great staff, great room, great breakfast! Would love to stay here again!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lovely room and good breakfast
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Crowne Plaza Hotel because we were in Birmingham for a funeral. The team at the Crowne Plaza helped to make a very difficult and emotional time that much easier. The staff and facilities are excellent and we would definitely recommend. Our room was immaculate, the bed extremely comfortable. The breakfast was fantastic and the staff in the restaurant were only too happy to help with alternative options to meet the needs of my allergies. Thank you
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Close to city centre. Chambermaid did a good job cleaning the room.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff were amazing
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, modern and well appointed.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, brilliant breakfast
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & staff highly recommend
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly staff and big rooms. Breakfast also has a good selection.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, staff were lovely, hotel clean and comfy
Stayed 1 night in Mar 2026