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Malmaison Birmingham

Photo gallery for Malmaison Birmingham

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LCD TV
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Overview of Malmaison Birmingham

Malmaison Birmingham

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
1 Wharfside, Birmingham, England

Explore the area

  • Popular LocationBullring Shopping Centre10 min walk
  • Popular LocationArena Birmingham14 min walk
  • Popular LocationHagley Road16 min walk
  • AirportBirmingham (BHX)18 min drive

Choose dates to view prices

About this area

Birmingham

Malmaison Birmingham is located in Birmingham City Centre, a neighbourhood in Birmingham, and is in the city centre and near the airport. Symphony Hall and Cadbury World are cultural highlights, and some of the area's popular attractions include Broad Street and StarCity. Looking to enjoy an event or a game while in town? See what's going on at Arena Birmingham, or consider a night out at O2 Institute. Guests appreciate the hotel's central location.

What's nearby

  • The Alexandra - 3 min walk
  • The Mailbox - 4 min walk
  • Bullring Shopping Centre - 10 min walk
  • Arena Birmingham - 14 min walk
  • Hagley Road - 16 min walk

Getting around

  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Airport (BHX) - 18 min drive

Restaurants

  • The Brasserie — 1 min walk
  • Malbar — 1 min walk
  • The Stable - 3 min walk
  • Cherry Reds - 3 min walk
  • Turtle Bay - 3 min walk

About this property

Malmaison Birmingham

Romantic Birmingham hotel in Birmingham City Centre, walk to Broad Street
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, spa services, 24-hour room service and conference space are on-site. All 193 rooms offer free WiFi, 24-hour room service and LCD TVs with digital channels. Other amenities that guests will find include coffee makers and electric kettles.
Malmaison Birmingham offers 193 forms of air-conditioned accommodation with coffee/tea makers and a hairdryer. LCD televisions come with premium digital channels. Bathrooms include baths or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 0.3 mi (GBP 16.80 per day)

Food and drink

  • Full breakfast available for a fee 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends: GBP 18 for adults and GBP 9 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Spa services

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Conference space (3034 square feet)

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's Breakfast Included rates include continental breakfast priced at GBP 15 per person. Full Breakfast menu is available for upgrade at additional surcharge of GBP 2 per person charged on departure at the hotel.
This property is located within The Mailbox shopping center complex. Parking is available in The Mailbox lot, next to the hotel.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20 per pet, per night
Dogs welcome
1 per room
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 18 for adults and GBP 9 for children (approximately)
  • Off site parking fee: GBP 16.80 per day (0.3 mi away; open 24 hours)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard and American Express; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Birmingham Malmaison
Malmaison Birmingham
Malmaison Hotel Birmingham
Birmingham Malmaison Hotel
Malmaison Birmingham Hotel Birmingham
Malmaison Birmingham Hotel
Birmingham Malmaison Hotel
Malmaison Hotel Birmingham
Malmaison Birmingham Hotel
Malmaison Birmingham Birmingham
Malmaison Birmingham Hotel Birmingham

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 500 out of 924 reviews
5 - Excellent 54%
Rating 4 - Good. 283 out of 924 reviews
4 - Good 31%
Rating 3 - Okay. 88 out of 924 reviews
3 - Okay 10%
Rating 2 - Poor. 36 out of 924 reviews
2 - Poor 4%
Rating 1 - Terrible. 17 out of 924 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

3/5 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fire alarm went off at 7:20am wasn’t the best !
Stayed 1 night in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Didn't eat at the hotel so can't comment but the bar was nice. Opted for room NOT to be serviced but it still was anyway. Not sure how that fits with the eco credentials? Also, would still like bottles of water.
Stayed 2 nights in Sep 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind and so friendly, they made us feel welcome and special as we were there for a birthday weekend.
Stayed 1 night in Aug 2021

3/5 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
Great location average experience. Food disappointing. Room missing items and not the cleanest
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and location
Great location. Lovely room. Be aware of additional government emissions charges £8 a day. Might be cheaper to park outside the city and get a taxi/ train to the hotel as staying in the city .
Stayed 1 night in Jul 2021