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1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace
1 bedroom, hypo-allergenic bedding, desk, laptop workspace

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Gym
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

    Popular LocationThe Mailbox4 min walk
    Popular LocationThe Alexandra5 min walk
    Popular LocationInternational Convention Centre (ICC)10 min walk
    AirportBirmingham (BHX)24 min drive

Choose dates to view prices

  • Room (Penta Plus)

    4.4/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsRoom (Penta Plus)
  • Standard Room (Penta)

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard Room (Penta)
  • Room (penta PlayerPad)

    Room amenities

    • Sleeps 2
    More detailsRoom (penta PlayerPad)

About this area

Birmingham

Located in Birmingham's Birmingham City Centre neighbourhood, pentahotel Birmingham is in the city centre and near a train station. Birmingham Hippodrome and Symphony Hall are cultural highlights, and travellers looking to shop may want to visit The Mailbox and Broad Street. National Sea Life Centre and Thinktank Birmingham Science Museum are not to be missed. Spend some time exploring the area's activities, including outlet shopping. Our guests appreciate the hotel's central location.
Visit our Birmingham travel guide
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Popular Location

What's nearby

  • The Mailbox - 4 min walk
  • The Alexandra - 5 min walk
  • International Convention Centre (ICC) - 10 min walk
  • Symphony Hall - 10 min walk
  • Broad Street - 10 min walk

Getting around

  • Birmingham New Street Station - 8 min walk
  • AirportBirmingham (BHX) - 24 min drive

Restaurants

  • Pentalounge — 1 min walk
  • The Royal Bengal - 4 min walk
  • The Victoria - 5 min walk
  • Estilo - 5 min walk
  • Côte Brasserie - 5 min walk

About this property

pentahotel Birmingham

4-star Birmingham hotel in Birmingham City Centre, walk to The Mailbox
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a coffee shop/café, a conference centre and coffee/tea in a common area. All 131 rooms feature thoughtful touches such as bathrobes and slippers, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Guests will also find 24-hour room service, rainfall showerheads and coffee/tea makers.
Pentahotel Birmingham offers 131 forms of accommodation with coffee/tea makers and complimentary bathrobes. 42-inch Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 16.00 per night
  • Limited parking spaces

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 15 for adults and GBP 7.5 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Bike parking

Family friendly

  • Dry-cleaning service
  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Czech
  • Dutch
  • English
  • French
  • German
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Business services

  • Meeting rooms
  • Conference centre (3907 square feet of space)

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Renovated entire property – January 2014
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00 per pet, per night
2 per room

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: GBP 15 for adults and GBP 7.5 for children (approximately)
  • Self-parking fee: GBP 16.00 per night
  • Nearby parking fee: GBP 8 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
Tax ID - GB902661347
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid ID.

We should mention

One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Birmingham pentahotel
pentahotel Birmingham
pentahotel Hotel Birmingham
Ramada Encore Birmingham City Hotel Birmingham
pentahotel Birmingham Hotel
pentahotel Birmingham Hotel
pentahotel Birmingham Birmingham
pentahotel Birmingham Hotel Birmingham

Frequently asked questions

Can I cancel my reservation for free at pentahotel Birmingham and receive a full refund?
Yes, pentahotel Birmingham offers free cancellation on select room rates, because flexibility matters! Please refer to pentahotel Birmingham cancellation policy on our site for more details about any exclusions or requirements.
Is pentahotel Birmingham pet-friendly?
Yes, pentahotel Birmingham allows pets (limit 2 per room). There's a fee of GBP 20.00 per pet, per night.
How much is parking at pentahotel Birmingham?
Limited spots are available.
What time is check-in at pentahotel Birmingham?
Check-in ends–anytime.
What time is check-out at pentahotel Birmingham?
Checkout is at noon. Late checkout is available for GBP 15 (subject to availability).
Where is pentahotel Birmingham located?
Located in Birmingham City Centre, this hotel is within a 10-minute walk of The Mailbox, The Arcadian and Birmingham Hippodrome. Victoria Square and International Convention Centre (ICC) are also within 10 minutes. Birmingham New Street Station is 8 minutes by foot and Birmingham Five Ways Station is 11 minutes.
4.1
Very good
986 reviews
5 - Excellent
407
4 - Good
370
3 - Okay
142
2 - Poor
38
1 - Terrible
29

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Business traveller
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness
When I arrived and went up to my room, the bedding was in a pile on the floor and the carpet was dirty. I realised that the room had not been cleaned yet. In light of Covid and the expected cleaning routine, it was a bit of a shock. Staff were apologetic and quickly moved me but I was really uncomfortable through my stay as I no longer felt assured about the cleanliness of anything. Again, the staff were terrific throughout but I have been put off for good.
Stayed 1 night in Jul 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Really pleasant hotel and attentive staff, made our stay a great one!
Stayed 1 night in Mar 2020

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