2/5 Poor
chris
Business traveller
26 Aug 2021
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2021
pentahotel Birmingham
Photo gallery for pentahotel Birmingham
Overview of pentahotel Birmingham
pentahotel Birmingham
4.1/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet-friendly
- Restaurant
- Gym
- Breakfast available
- Business services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 48-hour vacancy between guest room stays
- Hand sanitiser provided
Ernest Street, Holloway Head, Birmingham, England
Explore the area
- Bullring Shopping Centre11 min walk
- Hagley Road13 min walk
- Arena Birmingham16 min walk
- Birmingham (BHX)18 min drive
Choose dates to view prices
About this area
Birmingham
Pentahotel Birmingham is located in Birmingham City Centre, a neighbourhood in Birmingham, and is in the city centre and near a train station. Birmingham Cathedral and Red Palace are local landmarks, and the area's natural beauty can be seen at Birmingham Botanical Gardens and Cannon Hill Park. Broad Street and Chinese Quarter are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.
What's nearby
- The Mailbox - 4 min walk
- The Alexandra - 5 min walk
- Bullring Shopping Centre - 11 min walk
- Hagley Road - 13 min walk
- Arena Birmingham - 16 min walk
Getting around
- Birmingham New Street Station - 8 min walk
- Birmingham Airport (BHX) - 18 min drive
Restaurants
- Pentalounge — 1 min walk
- Craven Arms - 2 min walk
- Keg and Grill - 3 min walk
- Coffee Factory - 4 min walk
- The Royal Bengal - 4 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
- Wi-Fi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking and public transport
- Self parking on site (GBP 16.00 per night)
- Limited on-site parking
- Wheelchair-accessible parking and van parking available
- Off-site parking available (GBP 8 per day)
- Street parking available
Food and drink
- Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 15 for adults and GBP 7.5 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Free daily reception
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 24-hour fitness centre
- Bike parking
Family friendly
- Laundry facilities
Conveniences
- Lift
- Front-desk safe
- Library
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- Czech
- Dutch
- English
- French
- German
- Lithuanian
- Polish
- Portuguese
- Romanian
- Spanish
Business services
- Conference centre (3907 square feet of space)
- Meeting rooms
Outdoors
- Firepit
- Outdoor furniture
- Terrace
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Handrails in stairwells
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Step-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible business centre
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness centre
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchair-accessible public bathroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Couples dining
- Renovated entire property – January 2014
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Bed sheets
- Blackout drapes/curtains
- Heating
- Hypo-allergenic bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Entertainment
- 42-inch flat-screen TV
- Films for purchase
- Satellite channels
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Electrical adapters/chargers
- Guidebooks/recommendations
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Local maps
- Phone
- Recycling
- Restaurant dining guide
- Slippers
Similar properties
See similar properties
Birmingham
Birmingham City Centre
Washer and dryer
Free WiFi
Business-friendly
4 star
Hotel
Guest rating 4+
Policies
Check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
- Dining venue(s)
- Fitness facilities
- Shuttle services
This property is undergoing renovations from 28 May 2021 to 31 December 2021 (completion date subject to change).
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 20.00 per pet, per night
Children and extra beds
Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: GBP 15 for adults and GBP 7.5 for children (approximately)
- Self-parking fee: GBP 16.00 per night
- Nearby parking fee: GBP 8 per day
- Pet fee: GBP 20.00 per pet, per night
- Late check-out fee: GBP 15 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
Tax ID - GB902661347
This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid ID.
We should mention
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Birmingham pentahotel
pentahotel Birmingham
pentahotel Hotel Birmingham
Ramada Encore Birmingham City Hotel Birmingham
pentahotel Birmingham Hotel
pentahotel Birmingham Hotel
pentahotel Birmingham Birmingham
pentahotel Birmingham Hotel Birmingham
Frequently asked questions
Overall score and ratings
4.1
Very good
4.3/5
Cleanliness
4.3/5
Staff & service
3.9/5
Amenities
4.2/5
Property conditions & facilities
5/5 Excellent
MEHNOOR
Travelled with partner
23 Aug 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021
5/5 Excellent
Verified traveller
Travelled with partner
7 Aug 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021
3/5 Okay
Jason
20 Jun 2021
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021
5/5 Excellent
Andrew
20 Jun 2021
Stayed 1 night in Jun 2021