2/5 Poor
Carrie, UK
Business traveller
14 Aug 2020
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2020
Photo gallery
4.1/5 Very good
Guests rated this property 4.3/5 for cleanliness.
Popular amenities
- Free WiFi
- Pet Friendly
- Restaurant
- Gym
- Breakfast Available
- Business Services
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 48-hour vacancy between guest room stays
Explore the area
The Mailbox4 min walk
The Alexandra5 min walk
International Convention Centre (ICC)10 min walk
Birmingham (BHX)24 min drive
Choose dates to view prices
Room (Penta Plus)
Photos of Room (Penta Plus)
Room (Penta Plus)
4.4/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
Internet – Free WiFi
Entertainment – 42-inch flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding and blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Laptop workspace, phone and iron/ironing board (on request)
Comfort – Heating and daily housekeeping
Accessibility – Bathroom grab bars and wheelchair-width doorways
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityStandard Room (Penta)
Photos of Standard Room (Penta)
Standard Room (Penta)
4.2/5 guest room ratingMore detailsRoom amenities
- Sleeps 2
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
Internet – Free WiFi
Entertainment – 42-inch flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding and blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Laptop workspace, phone and iron/ironing board (on request)
Comfort – Heating and daily housekeeping
Accessibility – Bathroom grab bars, lever door handles and wheelchair-width doorways
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityRoom (penta PlayerPad)
Photos of Room (penta PlayerPad)
Room (penta PlayerPad)
More detailsRoom amenities
- Sleeps 2
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
Internet – Free WiFi
Entertainment – 42-inch flat-screen TV with satellite channels and pay-per-view films
Food & Drink – Coffee/tea maker and 24-hour room service
Sleep – Hypo-allergenic bedding and blackout drapes/curtainsBathroom – Private bathroom, bathrobes and a shower with a rainfall showerhead
Practical – Laptop workspace, phone and iron/ironing board (on request)
Comfort – Heating and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Birmingham
Located in Birmingham's Birmingham City Centre neighbourhood, pentahotel Birmingham is in the city centre and near a train station. Birmingham Hippodrome and Symphony Hall are cultural highlights, and travellers looking to shop may want to visit The Mailbox and Broad Street. National Sea Life Centre and Thinktank Birmingham Science Museum are not to be missed. Spend some time exploring the area's activities, including outlet shopping. Our guests appreciate the hotel's central location.
What's nearby
- The Mailbox - 4 min walk
- The Alexandra - 5 min walk
- International Convention Centre (ICC) - 10 min walk
- Symphony Hall - 10 min walk
- Broad Street - 10 min walk
Getting around
- Birmingham New Street Station - 8 min walk
- Birmingham (BHX) - 24 min drive
Restaurants
- Pentalounge — 1 min walk
- The Royal Bengal - 4 min walk
- The Victoria - 5 min walk
- Estilo - 5 min walk
- Côte Brasserie - 5 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: GBP 16.00 per night
- Limited parking spaces
Food and drink
- Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 15 for adults and GBP 7.5 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Free daily reception
- 24-hour room service
- Coffee/tea in a common area
Things to do
- 24-hour fitness centre
- Bike parking
Family friendly
- Dry-cleaning service
- Laundry facilities
Conveniences
- Lift
- Front-desk safe
- Library
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- Czech
- Dutch
- English
- French
- German
- Lithuanian
- Polish
- Portuguese
- Romanian
- Spanish
Business services
- Meeting rooms
- Conference centre (3907 square feet of space)
Outdoors
- Firepit
- Outdoor furniture
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Assistive listening devices available
- In-room accessibility
- Roll-in shower
- Wheelchair accessible (may have limitations)
More
- Couples dining
- Renovated entire property – January 2014
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Blackout drapes/curtains
- Heating
- Hypo-allergenic bedding
- Linens
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Entertainment
- 42-inch flat-screen TV
- Films for purchase
- Satellite channels
Food and drink
- Coffee/tea maker
More
- Connecting rooms available
- Desk
- Electrical adapters/chargers
- Guidebooks/recommendations
- Iron/ironing board (on request)
- Laptop-friendly workspace
- Local maps
- Phone
- Restaurant dining guide
- Slippers
Policies
Check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Renovations and closures
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
- Dining venue(s)
- Fitness facilities
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of GBP 20.00 per pet, per night
2 per room
Children and extra beds
Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: GBP 15 for adults and GBP 7.5 for children (approximately)
- Self-parking fee: GBP 16.00 per night
- Nearby parking fee: GBP 8 per day
- Pet fee: GBP 20.00 per pet, per night
- Late check-out fee: GBP 15 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
Tax ID - GB902661347
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid ID.
We should mention
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Property is also known as
Birmingham pentahotel
pentahotel Birmingham
pentahotel Hotel Birmingham
Ramada Encore Birmingham City Hotel Birmingham
pentahotel Birmingham Hotel
pentahotel Birmingham Hotel
pentahotel Birmingham Birmingham
pentahotel Birmingham Hotel Birmingham
Frequently asked questions
4.1
Very good
986 reviews4.3/5
Cleanliness
4.3/5
Staff & service
3.9/5
Amenities
4.2/5
Property conditions & facilities
5/5 Excellent
Adam
Business traveller
10 Jun 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
5/5 Excellent
Michael
14 Apr 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
4/5 Good
matthew
Business traveller
22 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
5/5 Excellent
Verified traveller
Travelled with family
15 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Stayed 1 night in Mar 2020
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