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Brook Marston Farm Hotel

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Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board
Individually decorated, individually furnished, desk, iron/ironing board

Overview of Brook Marston Farm Hotel

Brook Marston Farm Hotel

4 out of 5
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Bodymoor Heath, Sutton Coldfield, England, B76 9JD

Explore the area

  • Popular LocationKingsbury Water Park11 min walk
  • Popular LocationBelfry Golf Club5 min drive
  • Popular LocationAsh End House Children's Farm6 min drive
  • AirportBirmingham (BHX)14 min drive

Choose dates to view prices

About this area

Sutton Coldfield

Located in Sutton Coldfield, Brook Marston Farm Hotel is in the business district and on the riverwalk. Tamworth Castle is a notable landmark, and some of the area's activities can be experienced at Belfry Golf Club and The Snow Dome. Don't miss out on a visit to Drayton Manor Theme Park. Spend some time exploring the area's activities, including golf lessons and outlet shopping.

What's nearby

  • Kingsbury Water Park - 11 min walk
  • Belfry Golf Club - 5 min drive
  • Ash End House Children's Farm - 6 min drive
  • Drayton Manor Theme Park - 9 min drive
  • Pype Hayes Park Golf Course - 12 min drive

Getting around

  • Birmingham Water Orton Station - 8 min drive
  • Birmingham Airport (BHX) - 14 min drive

Restaurants

  • The Courtyard Restaurant — 1 min walk
  • The Belfry - 5 min drive
  • Atlantic Fish & Chips - 5 min drive
  • The Ryder Grill - 5 min drive
  • The Railway - 6 min drive

About this property

Brook Marston Farm Hotel

Historic hotel with restaurant and bars/lounges
This hotel features a restaurant, 2 bars/lounges and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, a conference centre and 24-hour room service. All 37 individually decorated rooms feature free WiFi and 24-hour room service. Flat-screen TVs, coffee makers and free bottled water are among the other amenities available to guests.
Brook Marston Farm Hotel offers 37 forms of accommodation with complimentary bottles of water and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 10 per person
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 36 holes of golf
  • Access to nearby indoor pool
  • Outdoor tennis court
  • Tennis

Family friendly

  • Access to nearby indoor pool
  • Art supplies
  • Free cots/infant beds
  • High chair
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf lessons with a pro
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German

Business services

  • Business centre
  • Conference centre (1076 square feet of space)
  • Meeting rooms 5

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in hallways
  • In-room accessibility
  • Upper floors only accessible by stairs
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Designated smoking areas
  • Fireplace in reception
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Chef
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: GBP 30
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15 per pet, per night
1 per room
Food and water bowls and an off-lead area are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for GBP 15.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 10 per person (approximately)
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Brook Marston
Brook Marston Farm
Brook Marston Farm Hotel
Brook Marston Farm Hotel Sutton Coldfield
Brook Marston Farm Sutton Coldfield
Brook Marston Hotel
Marston Farm
Marston Farm Hotel
Marston Farm Sutton Coldfield
Brook Marston Farm Hotel Hotel
Brook Marston Farm Hotel Sutton Coldfield
Brook Marston Farm Hotel Hotel Sutton Coldfield

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 34 out of 160 reviews
5 - Excellent 21%
Rating 4 - Good. 49 out of 160 reviews
4 - Good 31%
Rating 3 - Okay. 42 out of 160 reviews
3 - Okay 26%
Rating 2 - Poor. 19 out of 160 reviews
2 - Poor 12%
Rating 1 - Terrible. 16 out of 160 reviews
1 - Terrible 10%

3.8/5

Cleanliness

3.7/5

Staff & service

2.8/5

Amenities

3.2/5

Property conditions & facilities

1/5 Terrible

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is extortionate in price for the quality. We booked a family room with two single beds and one double but turned up and they said that room was taken so we got one single, one double and a z-bed. The room is dated, the furniture is scuffed and marked, we had a tree right up to the window, there is no mechanical extraction in the bathroom, it's dated, breakfast choices limited and staff were surly. This may hit a four stay rating due to accessibility but it is in reality a two star hotel. They told me that rooms would have been empty for 72 hours before new check-ins but the cleaner laughed when we asked this question. No hand towels, fingerprints on all the glass doors which didn't look like they had been cleaned for weeks, the name of the hotel is wrong on the gate and there are no sign posts! I would absolutely not recommend, it was like Fawlty Towers without the laughter!
Stayed 1 night in Jul 2021

3/5 Okay

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Nice setting and from the outside it looked like a nice property with lots of character. Was attending a friend's wedding - nice welcome from the manager. Bit of an issue checking in to the room, room was ok, clean and basic. Room where the wedding was held was very nice too. Disappointing Vegan meal was basic - small bowl of fruit for dessert, same fruit used as the starter. A couple of vegan sausages for the bbq in the evening. Breakfast was ok but luckily had taken my own spread and oat milk. They'd ran out of cereals too so perhaps a stock check earlier in the week would have sufficed. Table service was fine, we were served well by a young lady. Very attentive However the other staff could smile more, having worked in hospitality for years a smile goes a long way. Definitely need to think about how to improve the vegan offerings when required
Stayed 1 night in Jul 2021

4/5 Good

Business traveller
Liked: Staff & service, room comfort
Comfortable and great service but rooms are tired
Stayed one night, gorgeous grounds, really helpful service, but rooms are tired and basic, they need an upgrade and modernisation. Price was very reasonable
Stayed 1 night in Jun 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location shabby 3 star room
Unfortunately this wasn't a 4 star hotel experience. The staff were excellent but the room really let the experience down. Could be that family rooms aren't a priority so could have been cleaner, no hand towels provided, no decaf, no extractor fan or window in the bathroom and a camp bed for the 4th bed in a hotel that wasn't full.
Stayed 1 night in May 2021