Puerto de la Cruz Hotel Guide - Hotels with WiFi Hotels in Puerto de la Cruz, Tenerife

As a young couple we were impressed with the hotel as a whole on our first trip to Tenerife. We have a standard room but were given a corner room which gave us the luxury of 2 balconies, 1 overlooking the sea and the other a city view. A perfect start. The room however was basic with no iron, kettle, or information guide but not an issue. The hotel had nice facilities in a spa on the top floor, bar and pool. Food was average with a buffet each night however it was tasty and did the job. Overal a nice hotel, definately one of the nicer we saw on our trip and would return.

Good hotel for 3 star rating but steep walk back to hotel from beach and.free bus service could have run later in evenings

The rooms have everything you could need (at a basic level) and the hotel is a great base from which to explore Tenerife. The staff are really friendly and helpful, the pool is always kept clean and I would highly recommend it.

Our only problems were with parking and the internet service. There are only very limited parking spaces at the hotel, with commercial parking not far away. But there is nothing written anywhere about how to access that parking, which cost us 30 Euros for a week (not bad). The receptionist's verbal description of what was available was a bit vague and included the option o park on street. Arriving lateish after a long flight, one wants more certainty than that. Internet access is free for an hour a day in the public areas near reception, but the hour cannot be taken in bits (i.e. the hour expires 60 minutes after you first log in). That is not very helpful. Those are the only complaints.

Friendly staff, spacious rooms. Mainly retired guests - most from Germany.

I was surprised by the three languages every member at the reception seemed to speak. I felt welcomed and the rooms had plenty of space. The roomservice had been excellent. The organisation of the pool would need an improvement. Getting and changing towels were a bit difficult. The service of getting fresh buns in the morning was nice to have.

Lovely hotel, pleasant staff. Rooms need an update but they are very suitable. Not really close to anything however they run a free bus into town in the week, great place if you do not want to do anything.

The staff were super helpful the room was emnous and clean. The location was good for me as my main interest to going to Tenerife was to see Loro parque which was very close. The only thing that I'd say why I wouldn't give it 10/10 is the food was a bit of a let down. It was edible but not tasty.

Beautiful location, friendly staff and great family get away.