Search Hotels Near Portal Maya, Playa del Carmen

"We had amazing vacation "

"Très bel hôtel, idéalement situé, offrant un excellent équilibre entre animation et tranquillité. Selon l’emplacement de la chambre, l’ambiance peut être un peu bruyante en soirée, principalement avant 23 h (ou minuit les vendredis et samedis), mais le calme revient ensuite, ce qui permet de bien se reposer. L’hôtel est composé de deux parties distinctes : une section plus ancienne directement sur la plage, et une autre, plus moderne, située à deux blocs, en plein centre-ville. Cette configuration est un véritable atout, car elle permet de profiter à la fois de la proximité de la mer et de l’énergie urbaine. La chambre était superbe : spacieuse, très confortable et décorée avec beaucoup de goût. Le souci du détail est évident et contribue à une expérience haut de gamme. L’hôtel propose également des activités très appréciables, comme des dégustations de tequilas et de vins, qui ajoutent une vraie valeur au séjour. Côté restauration, les restaurants sont excellents, tout comme les bars, même si les prix sont élevés (comptez environ 250 pesos pour une margarita). Un point à améliorer concerne le service de navette : les indications manquent de clarté, le service n’est pas inclus dans le prix, il est compliqué à organiser et revient plus cher qu’un simple taxi, ce qui est décevant pour un établissement de ce standing. En résumé, un très bel hôtel avec de nombreux points forts — emplacement, confort, activités et gastronomie — malgré quelques ajustements nécessaires, notamment su"

"Excellent resort with amazing staff and food."

"I wanted a hotel that was relaxing and away from the busyness of Quinta Avenida. This hotel was a great location and the rooms were immaculate. Great bonus if you want kitchenette features. The pool and rooftop facilities need a little love but otherwise, hotel was everything I needed."

"The staff is amazing unlimited food and drinks all types of food dont think about it just go ahead and book !!! Feels so much like a vacation you never want to leave . Great price for everything ."

"Excellent service, we really enjoyed our stay, close to everything, all the amenities are amazing, they upgrade our room, that was a big plus and the staff were awesome. I really recommend this hotel. "

"Great overall experience. Was a bit disappointed, the margaritas were pre-paid in a jug. I’m from Toronto, and our Mexican restaurants have much better margaritas than this resort, which is sad. Other than that, you get what you paid for in this resort. "

"Good place."

"The Fives hotel I’m sure used to be nice but it’s not being maintained well. For example, stains and scratches on all the furniture and flooring, peeling wall coverings. Not just in the room but throughout the hotel. I wish I had thought to take a picture of the 2nd fold out bed. It was ancient and sagging and no one could sleep on it. But it did make a nice place to lay out my suitcases. The room had a kitchen but no dishes or silverware or barware or anything. I went to the front desk to ask for two wine glasses and the said they could not provide them to me. I found out on the last night that for an extra $25 you could get plates and glasses and stuff. I had difficulty finding seating in the pool area and it was nearly impossible to get staff attention to help me out. Towels were left on the lounge chairs and no one kept track of whether the chairs were occupied or not. However, the location is great and the food and drinks were excellent. I had shrimp tacos and they among the best I ever had. I also had a cucumber margarita and it was really good. The buffet for breakfast was not appealing. I ordered avocado toast from the menu with a poached egg and again, very, very good. I would hang out there for happy hour but probably not stay there again. "