Title: Hyatt Centric Playa del Carmen - Downtown House & Beach House Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Centric Playa del Carmen - Downtown House & Beach House Travelers find stylish relaxation at this Playa del Carmen retreat where poolside cabanas await and staff arrange personalized local tours ## Photo gallery for Hyatt Centric Playa del Carmen - Downtown House & Beach House ![2 outdoor pools, pool cabanas (surcharge), pool umbrellas - Hyatt Centric Playa del Carmen - Downtown House & Beach House (Playa del Carmen)](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/309cd7f5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hyatt Centric Playa del Carmen - Downtown House & Beach House (Playa del Carmen)](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/812c6089.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 Queen Beds Partial Ocean View (Beach House) | Premium bedding, minibar, in-room safe, blackout curtains - Hyatt Centric Playa del Carmen - Downtown House & Beach House (Playa del Carmen)](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/6a4049ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hyatt Centric Playa del Carmen - Downtown House & Beach House (Playa del Carmen)](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/913393f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hyatt Centric Playa del Carmen - Downtown House & Beach House (Playa del Carmen)](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/00090fce.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Thompson Playa Del Carmen Main House by Hyatt, visitors enjoy Quinta Avenida's energy with luxury comforts. The property offers on-site shopping, two restaurants, a rooftop terrace for coffee or cocktails, an outdoor pool, and attentive staff to enhance your stay. ## Reviews 8.8 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning - Gym £158 includes taxes & fees 26 Feb - 27 Feb ## Room options ### Check availability for these dates Tonight [Feb 5 - Feb 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=11620473&PinnedHotelID=11620473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=11620473&PinnedHotelID=11620473&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 6 - Feb 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=11620473&PinnedHotelID=11620473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=11620473&PinnedHotelID=11620473&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11620473&PinnedHotelID=11620473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=11620473&PinnedHotelID=11620473&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=11620473&PinnedHotelID=11620473&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=11620473&PinnedHotelID=11620473&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 15 of 15 rooms ### View all photos for 2 Queen Beds (Downtown House) ![2 Queen Beds (Downtown House) | Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/b80acba4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Queen Beds (Downtown House) 8.8 Excellent 5 reviews ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds LED TV Premium bedding Blackout curtains Ceiling fan Hairdryer - City view - 515 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite Urban (Downtown House) ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/d1e68b6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Urban (Downtown House) ### Highlights Furnished balcony or patio Air conditioning Connecting rooms available Free rollaway/extra beds LED TV Premium bedding Blackout curtains Ceiling fan - City view - 880 sq ft - Sleeps 3 - 1 King Bed ### View all photos for 1 King Bed with Balcony (Downtown House) ![1 King Bed with Balcony (Downtown House) | Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/e3356c78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed with Balcony (Downtown House) 9.6 Exceptional 15 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds LED TV Premium bedding Blackout curtains Ceiling fan - City view - 540 sq ft - Sleeps 3 - 1 King Bed ### View all photos for 2 Queen Beds with Balcony (Downtown House) ![View from room](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/50df811c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Queen Beds with Balcony (Downtown House) 9.0 Wonderful 4 reviews ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds LED TV Premium bedding Blackout curtains Ceiling fan - City view - 547 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Suite Quinta Avenida (Downtown House) ![Suite Quinta Avenida (Downtown House) | Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/d003cb92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Quinta Avenida (Downtown House) ### Highlights Balcony Air conditioning Connecting rooms available Free rollaway/extra beds LED TV Premium bedding Separate bedroom Ceiling fan - City view - 1100 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for 1 King Bed (Downtown House) ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/0f2aa396.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed (Downtown House) 8.4 Very good 11 reviews ### Highlights Furnished balcony Air conditioning Connecting rooms available Free rollaway/extra beds LED TV Premium bedding Blackout curtains Ceiling fan - City view - 515 sq ft - Sleeps 3 - 1 King Bed ### View all photos for 1 Queen Bed (Downtown House) ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/e5f867eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 Queen Bed (Downtown House) ### Highlights Air conditioning Connecting rooms available Free rollaway/extra beds LED TV Premium bedding Blackout curtains Ceiling fan Hairdryer - 380 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Suite Calle Corazon (Downtown House) ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/cc90db10.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Calle Corazon (Downtown House) ### Highlights Furnished balcony Air conditioning Connecting rooms available Free rollaway/extra beds LED TV Premium bedding Separate bedroom Ceiling fan - City view - 847 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Suite Coastal Ocean (Beach House) ![Suite Coastal Ocean (Beach House) | Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/3ee5dbe3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Coastal Ocean (Beach House) ### Highlights Furnished balcony Air conditioning Connecting rooms available Free rollaway/extra beds LED TV Premium bedding Separate bedroom Ceiling fan - Partial ocean view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for 1 King Bed Partial Oceanfront (Beach House) ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/w5667h3561x0y0-6cd6ec73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Partial Oceanfront (Beach House) ### Highlights Furnished balcony Air conditioning Connecting rooms available Free rollaway/extra beds LED TV Premium bedding Separate bedroom Ceiling fan - Partial ocean view - Sleeps 3 - 1 King Bed ### View all photos for 1 King Bed Pool View (Beach House) ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/d1e68b6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Pool View (Beach House) 10.0 Exceptional 1 review ### Highlights Furnished balcony Air conditioning Connecting rooms available Free rollaway/extra beds LED TV Premium bedding Separate bedroom Ceiling fan - City view - Sleeps 3 - 1 King Bed ### View all photos for 2 Queen Beds Partial Ocean View (Beach House) ![2 Queen Beds Partial Ocean View (Beach House) | Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/6a4049ae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Queen Beds Partial Ocean View (Beach House) ### Highlights Furnished balcony Air conditioning Connecting rooms available Free rollaway/extra beds LED TV Premium bedding Separate bedroom Ceiling fan - Partial ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Suite Ocean View (Beach House) ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/w5667h3561x0y0-6cd6ec73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Ocean View (Beach House) ### Highlights Furnished balcony Air conditioning Connecting rooms available Free rollaway/extra beds LED TV Premium bedding Separate bedroom Ceiling fan - Ocean view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Suite Panoramic Ocean Front (Beach House) ![Suite Panoramic Ocean Front (Beach House) | Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/0082f84b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Panoramic Ocean Front (Beach House) ### Highlights Furnished balcony Air conditioning Connecting rooms available Free rollaway/extra beds LED TV Premium bedding Separate bedroom Ceiling fan - Ocean view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for 1 King Bed Partial Ocean View (Beach House) ![Premium bedding, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/0f2aa396.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Bed Partial Ocean View (Beach House) ### Highlights Furnished balcony Air conditioning Connecting rooms available Free rollaway/extra beds LED TV Premium bedding Separate bedroom Ceiling fan - Partial ocean view - 1 bedroom - Sleeps 3 - 1 King Bed ## You may also like Ad ![Premium Room, 1 King Bed, Ocean View, Corner | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 8.6 Excellent 20 reviews £129 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-2-25&chkout=2026-2-26&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=51b05031-d320-40cc-b922-d4a5e94f2b55&top_cur=GBP) Ad ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 1,001 reviews £100 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=51b05031-d320-40cc-b922-d4a5e94f2b55&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3387fb5f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,967 reviews £406 includes taxes & fees 4 Mar - 5 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2026-3-4&chkout=2026-3-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=51b05031-d320-40cc-b922-d4a5e94f2b55&top_cur=GBP) Ad ![Sun deck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/920000/913500/913424/fa62906c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ocean Maya Royale - Adults Only - All Inclusive Riviera Maya - Pool - All-inclusive - Spa - Parking included 8.8 Excellent 2,776 reviews £321 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information?chkin=2026-2-10&chkout=2026-2-11&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=51b05031-d320-40cc-b922-d4a5e94f2b55&top_cur=GBP) Ad ![6 outdoor pools, open 8:00 AM to 8:00 PM, free pool cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/f3eed5da_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - Pool - All-inclusive - Spa - Kids’ pool 9.8 Exceptional 583 reviews £1,017 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=51b05031-d320-40cc-b922-d4a5e94f2b55&top_cur=GBP) Ad ![View from property](https://images.trvl-media.com/lodging/8000000/7740000/7731300/7731297/d3669ea2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Platinum Yucatan Princess Adults Only - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 3,008 reviews £287 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Platinum-Yucatan-Princess-Adults-Only-All-Inclusive.h7731297.Hotel-Information?chkin=2026-2-17&chkout=2026-2-18&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=51b05031-d320-40cc-b922-d4a5e94f2b55&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/ccae3829_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 405 reviews £549 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=51b05031-d320-40cc-b922-d4a5e94f2b55&top_cur=GBP) Ad ![On the beach, white sand, free beach shuttle, free beach cabanas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/50000000/49270000/49260300/49260249/8aba6b14_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Sunset Princess - All Inclusive Playa del Carmen - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 107 reviews £355 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=51b05031-d320-40cc-b922-d4a5e94f2b55&top_cur=GBP) Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099921/a6fa7998_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### El Beso Adults Only at Ocean Riviera Paradise - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 1,000 reviews £332 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-El-Beso-All-Inclusive-Adults-Only.h15099921.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=51b05031-d320-40cc-b922-d4a5e94f2b55&top_cur=GBP) Ad ![Free minibar, in-room safe, desk, free WiFi](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099903/3d249464_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ocean Riviera Paradise All Inclusive Playa del Carmen - Pool - All-inclusive - Spa - Kids’ pool 8.2 Very good 2,790 reviews £310 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=51b05031-d320-40cc-b922-d4a5e94f2b55&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hyatt-Centric-Playa-Del-Carmen-Downtown-House-Beach-House.h11620473.Hotel-Information) ## About the area Located on the beach, Hyatt Centric Playa del Carmen - Downtown House & Beach House is in Downtown Playa del Carmen neighbourhood and is connected to a shopping centre. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62812%2C-87.07154&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=8G-zXZtwahQHfr6GG0BDYwfWmOI=) 5ta Avenida Norte Por 12, Norte y 14 Norte, Playa del Carmen, QROO, 77710 ### What's nearby - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 1 min walk \- 0.1 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 2 min walk \- 0.1 miles - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 2 min walk \- 0.1 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 5 min walk \- 0.3 miles - Central Square 6 min walk \- 0.4 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 50 min drive ### Restaurants - Aldea Corazón 1 min walk - Calle 12 1 min walk - Harry's Grill Prime Steakhouse & Raw Bar 1 min walk - Porfirio’s 1 min walk - Sonora Grill PRIME 1 min walk ## About this property ### Hyatt Centric Playa del Carmen - Downtown House & Beach House Luxury hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hyatt Centric Playa del Carmen - Downtown House & Beach House provides 2 poolside bars, a swim-up bar and a free food/drink shopping service. This hotel is a great place to bask in the sun with a beachfront location and sunloungers. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and a shopping centre on-site. Other perks include: - 2 outdoor pools along with cabanas, sunloungers and pool umbrellas - Local cuisine breakfast (surcharge), free bike hire and valet parking (surcharge) - A round-trip airport shuttle (surcharge), a porter/bellboy and a 24-hour front desk - Beach towels, smoke-free property and 1 meeting room - Guest reviews give top marks for the helpful staff Room features All 119 rooms feature comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning. Extra amenities include: - Free extra beds and travel cots - Bathrooms with rainfall showers and free toiletries - 55-inch LED TVs with premium channels - Ceiling fans, daily housekeeping and phones ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![2 outdoor pools](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 717 reviews £109 includes taxes & fees 3 Mar - 4 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1830000/1828600/1828518/77fcca03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playa Palms Beach Hotel Downtown Playa del Carmen - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Secured, covered valet parking on site (USD 20 per night) - Limited on-site valet parking - Onsite parking includes off-street options ### Food and drink - Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 25 to 30 for adults and USD 15 to 20 for children - 2 poolside bars - 2 restaurants - 3 bars/lounges - A coffee shop/cafe - A swim-up bar - Snack bar/deli ### Things to do - 2 outdoor pools - 24-hour gym - Free bicycle rentals - Shopping centre ### Family friendly - 2 outdoor pools - Free rollaway/extra bed - Laundry facilities - Lifeguards on site - Snack bar/deli - Travel cot ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Meeting room ### Outdoors - Beach loungers - Beach towels - Beach umbrellas - On the beach - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift (114 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk (76 centimetre high) - Wheelchair-accessible restaurant ### More - 2 buildings - 4 floors - Banquet hall - Built in 2015 - Lifeguards - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Free rollaway/extra bed - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 55-inch LED TV with premium digital channels ### Food and drink - Champagne service - Free bottled water - Limited room service - Minibar - Restaurant dining guides ### More - Air conditioning - Ceiling fan - Connecting rooms available - Free local calls - Iron/ironing board - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:30 PM Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music. ### Access methods Staffed front desk ### Pets Pets stay for free Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 18 kg per pet) Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome Free rollaway/extra beds! Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 300 per accommodation, per stay - Resort fee: USD 37.12 per accommodation, per night The resort fee includes: - Additional inclusions - Beach access - Beach loungers - Beach towels - Fitness centre access - Fitness/yoga classes - Health club access - In-room bottled water - In-room coffee - In-room safe - Phone calls - Pool access We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: approximately USD 25 to 30 for adults and USD 15 to 20 for children - Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6) - Valet parking fee: USD 20 per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number 008-007-005811/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Thompson Playa Carmen Hotel Thompson Playa Carmen Thompson Playa Carmen Hotel Playa del Carmen Thompson Playa Carmen Playa del Carmen ## Frequently asked questions ### Does Hyatt Centric Playa del Carmen - Downtown House & Beach House have a pool? ### How much does it cost to stay at Hyatt Centric Playa del Carmen - Downtown House & Beach House? ### Is Hyatt Centric Playa del Carmen - Downtown House & Beach House pet-friendly? ### How much is parking at Hyatt Centric Playa del Carmen - Downtown House & Beach House? ### What time is check-in at Hyatt Centric Playa del Carmen - Downtown House & Beach House? ### What time is check-out at Hyatt Centric Playa del Carmen - Downtown House & Beach House? ### Does Hyatt Centric Playa del Carmen - Downtown House & Beach House provide a shuttle to the airport? ### Where is Hyatt Centric Playa del Carmen - Downtown House & Beach House located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hyatt Centric Playa del Carmen - Downtown House & Beach House Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.8 Amenities ### 9.0 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 125 8 - Good 36 6 - Okay 17 4 - Poor 10 2 - Terrible 6 ## Reviews ### 10/10 Excellent #### Rafi 17 Jan 2026 Spacious, clean rooms, beautiful grounds, perfect size. ##### Rafi Stayed 3 nights in Jan 2026 ### 10/10 Excellent #### Jennifer 1 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The room was gorgeous, very clean abs spacious. The staff were nice and helpful. I definitely would stay there again! ##### Jennifer Stayed 4 nights in Jan 2026 ### 8/10 Good #### Veronica 17 Jan 2026 Overall the staff was nice and room was nice and clean. ##### Veronica Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Sobhi 3 Dec 2025 Liked: Property conditions & facilities Amazing hotel with Hogg location ##### Sobhi Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Ryan 2 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Meyli at the front desk made the stay great! The property is beautiful and clean with amazing views. ##### Ryan Stayed 1 night in Dec 2025 ### 8/10 Good #### Dan 22 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Staff nice. Pool good. ##### Dan Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Donald 8 Nov 2025 Liked: Cleanliness, property conditions & facilities All in all a great stay and excellent location! ##### Donald Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Andres A 13 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is one of the best hotels ,is beautiful and the view amazing, just in the corner from fifth Avenue and 2 blocks from the beach. ##### Andres A Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Angela 6 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is my 4th time staying at Hyatt Centric this year. I call this place home for sure. Incredible staff, plush and clean bedding, and beautiful rooftop views! ![](https://a.travel-assets.com/ugc/hotel-reviews/302d808f-3b24-4b76-9143-e85aff803523-1765051433215.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/7b6ba869-d4be-4ce8-8a44-eaa946d68fa5-1765051464420.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Angela Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Dianfan 9 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location. Beautiful room. However, the google map of the hotel is incorrect. ##### Dianfan Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Ileana 3 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Super clean, very nice staff, great location ##### Ileana Stayed 1 night in Aug 2025 ### 6/10 Okay #### brigid 31 Dec 2025 Nice and helpful staff but this hotel was not what we expected from the pictures and description. ##### brigid Stayed 2 nights in Dec 2025 ### 8/10 Good #### Tomer 4 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The experience was great. The stuff at the reception was amazing in the room was great. The cleaning was great. The only thing was that at the pool. The service was very very slow and we had to basically serve ourselves, but all the rest was perfect. ![](https://a.travel-assets.com/ugc/hotel-reviews/7d5aebba-1716-4415-a0e3-9396c665f05b-1767557465763.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tomer Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Berenice 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean and comfortable and excellent service… ##### Berenice Stayed 1 night in Aug 2025 ### 8/10 Good #### Daniel 21 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Liked: central location, cleanliness, friendly staff, large balcony with table, lounger, roof top pool with large sunbeds, attentive staff ( who are there but never bothers you ) access to Beach House with beach front sunbeds. Disliked: late night noise from the 5th Avenue bars, restaurants ( going on until 2 AM & on one night until 4:30 AM ) Ask for rooms to the rear, or to the side without balconies for less noise. ##### Daniel Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Areli 9 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was very nice and location close to everything ##### Areli Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Aboya 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very friendly and nice! Hotel was clean, easy access to the beach and surroundings, and very beautiful views. Will definitely stay here again! ##### Aboya Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### Miguel 13 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location, can be a but noisy in the balcony but the room is quiet. ##### Miguel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Juan 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location and room size ##### Juan Stayed 1 night in Mar 2025 ### 10/10 Excellent #### America Valeria 30 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have stayed at this property before and will definitely return! Great location if you want to be right in the heart of things! ##### America Valeria Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Vladimir 29 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and very nice hotel! For the breakfast, we went to hyatt on the beach, which is much nicer expirience! All the hotel staff were really nice. ##### Vladimir Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Mark 27 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Great location. Right on 5th with all the sights and action. The rooftop pool is incredible and the staff are very kind and welcoming. ##### Mark Stayed 14 nights in May 2025 ### 10/10 Excellent #### Elizabeth 31 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities My fourth time staying at this property. Best location. Wonderful breakfast on roof. Very comfortable bed. ##### Elizabeth Stayed 4 nights in May 2025 ### 10/10 Excellent #### Kalib 18 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a great stay, staff was cool and very welcoming. Our room was clean and the location was convenient. Walking distance from restaurants, shopping & the beach. ##### Kalib Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Patricia 7 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very Clean and well Located in the center of Playa Del Carmen. ##### Patricia Stayed 4 nights in Jan 2025 ## Expedia's Latest Trends ### Hotels > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Mayan Palace Riviera Maya, Playa Pareso ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Mayan-Palace-Riviera-Maya.h32626814.Hotel-Information) > > [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > > [Hotel Riu Tequila - 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