Title: The Palm at Playa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=601751&destination=Playa+del+Carmen%2C+Quintana+Roo%2C+Mexico&selected=4736075&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Palm at Playa Travelers find paradise at this Quinta Avenida gem where rooftop pool dips and sunset toasts from private balconies create perfect vacation moments ## Photo gallery for The Palm at Playa ![Rooftop terrace - The Palm at Playa (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/773feecf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Down duvets, in-room safe, individually furnished, blackout curtains - The Palm at Playa (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/b64023a3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop terrace - The Palm at Playa (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/c33e0b31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - The Palm at Playa (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/d3578f9a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - The Palm at Playa (Playa del Carmen)](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/ca98a6e4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Palm at Playa captures Quinta Avenida's vibrant energy with stylish relaxation spaces. Guests enjoy sunbathing by the rooftop pool or sipping cocktails at the poolside bar. The hotel is praised for its exceptional staff and prime location. ## Reviews 8.0 Very good ## Popular amenities - Hot tub - Free Wi-Fi - Air-conditioning - Breakfast available - Bar £99 includes taxes & fees 16 Apr - 17 Apr ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Apr 3 - Apr 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 4 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ### View all photos for Standard Room ![Standard Room | Down duvets, in-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/2729ab4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 27 reviews - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Loft ![Loft | Down duvets, in-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/9c0bfc78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft 7.6 Good 14 reviews - 646 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Deluxe Room ![Down duvets, in-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/d4c3dec2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 7.8 Good 28 reviews - City view - 646 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Suite ![Down duvets, in-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/18bc2475.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - Garden view - 861 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Double Room ![Down duvets, in-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/32e624a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - 269 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Double Room ![Down duvets, in-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/d7b3baad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Garden view - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Family Room ![Down duvets, in-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/d4c3dec2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Garden view - 1 bedroom - Sleeps 6 - 2 Double Beds and 1 King Bed ## You may also like Ad ![2 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/20000000/19140000/19138900/19138867/58ae47f4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 745 reviews £97 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Downtown-Hotel-Residences.h19138867.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d114dde3-1cd4-40d2-943f-8f27ff2917a2&top_cur=GBP) Ad ![Premium Room, 1 King Bed, Ocean View, Corner | Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 9.0 Wonderful 65 reviews £108 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-5-3&chkout=2026-5-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d114dde3-1cd4-40d2-943f-8f27ff2917a2&top_cur=GBP) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/a74c11a1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,095 reviews £87 includes taxes & fees 2 May - 3 May [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Residence-Inn-By-Marriott-Playa-Del-Carmen.h70558507.Hotel-Information?chkin=2026-5-2&chkout=2026-5-3&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d114dde3-1cd4-40d2-943f-8f27ff2917a2&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/89000000/88210000/88203600/88203504/3a7dccbd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Kanai Resort, Riviera Maya Maroma - On private beach - Pool - Spa - Pet-friendly 9.4 Exceptional 119 reviews £654 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information?chkin=2026-5-3&chkout=2026-5-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d114dde3-1cd4-40d2-943f-8f27ff2917a2&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/33000000/32540000/32536800/32536723/17eccde6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - Pool - All-inclusive - Spa - Kids’ pool 9.8 Exceptional 610 reviews £952 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information?chkin=2026-5-3&chkout=2026-5-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d114dde3-1cd4-40d2-943f-8f27ff2917a2&top_cur=GBP) Ad ![5 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/720ee448.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jungala Hotel at VidantaWorld Riviera Maya Playa del Carmen - On private beach - Pool - Spa - Water slide 9.2 Wonderful 163 reviews £267 includes taxes & fees 14 Apr - 15 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information?chkin=2026-4-14&chkout=2026-4-15&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d114dde3-1cd4-40d2-943f-8f27ff2917a2&top_cur=GBP) Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/d68ef925.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 962 reviews £956 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d114dde3-1cd4-40d2-943f-8f27ff2917a2&top_cur=GBP) Ad ![On the beach, white sand, sun-loungers, beach umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/abc6427c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,933 reviews £191 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2026-4-20&chkout=2026-4-21&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d114dde3-1cd4-40d2-943f-8f27ff2917a2&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/ccae3829_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - Spa - All-inclusive 9.4 Exceptional 414 reviews £421 includes taxes & fees 3 May - 4 May [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2026-5-3&chkout=2026-5-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d114dde3-1cd4-40d2-943f-8f27ff2917a2&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/41100/41060/e8f6eb49_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Playacar Palace All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,000 reviews £308 includes taxes & fees 21 Apr - 22 Apr [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information?chkin=2026-4-21&chkout=2026-4-22&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=d114dde3-1cd4-40d2-943f-8f27ff2917a2&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Palm-At-Playa.h4736075.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Palm-At-Playa.h4736075.Hotel-Information) ## About the area Located near the beach, The Palm at Playa is in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Playacar Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as skydiving and ecotours in the area. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62625%2C-87.07342&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_JnM7IzFJHrviYqeCqBtPzMotHA=) 8th Street between 5th and 10th Avenue, Playa del Carmen, QROO, 77710 ### What's nearby - ![Quinta Avenida](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 2 min walk \- 0.1 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 6 min walk \- 0.4 miles - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 11 min walk \- 0.6 miles - Central Square 3 min walk \- 0.2 miles - Playa del Carmen Maritime Terminal 11 min walk \- 0.6 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 50 min drive ### Restaurants - Mercado 174 1 min walk - Don Mario Steak and Pasta House 1 min walk - Renzo's Pizza 1 min walk - Mr. Kiwi 1 min walk - Mexican Taco 1 min walk ## About this property ### The Palm at Playa Upscale hotel near Quinta Avenida Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are located near The Palm at Playa, which provides a poolside bar, a rooftop terrace and a garden. For some rest and relaxation, visit the hot tub. In addition to a bar, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool, along with sunloungers and pool umbrellas - Local cuisine breakfast (surcharge), a 24-hour front desk and luggage storage - Tour/ticket information, a banquet hall and beach towels - Guest reviews give top marks for the pool, helpful staff and location Room features All 66 individually furnished rooms have comforts such as laptop-compatible safes and air conditioning, as well as amenities such as free WiFi. Guest reviews speak positively of the size rooms at the property. More amenities include: - Rainfall showers, free toiletries and hairdryers - 40-inch Smart TVs with cable channels - Ceiling fans, daily housekeeping and phones ## Similar properties ![Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/8e10250a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free Wi-Fi 9.0 Wonderful 1,002 reviews £78 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/62b82cdf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 674 reviews £104 includes taxes & fees 17 Apr - 18 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/93000000/92930000/92927400/92927360/1e2ccbee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofía by Bunik Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 8.8 Excellent 1,890 reviews £39 includes taxes & fees 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=92927360&PinnedHotelID=92927360&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1830000/1828600/1828518/77fcca03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playa Palms Beach Hotel Downtown Playa del Carmen - Pool - Kitchen - Free Wi-Fi - Air-conditioning 8.6 Excellent 1,797 reviews £68 includes taxes & fees 30 Apr - 1 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-30&endDate=2026-05-01&selected=1828518&PinnedHotelID=1828518&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/e421a531.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free Wi-Fi 9.0 Wonderful 1,029 reviews £76 includes taxes & fees 2 May - 3 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-02&endDate=2026-05-03&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/16000000/15720000/15711400/15711343/c111e616.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Inn Playa del Carmen Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 1,002 reviews £89 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=15711343&PinnedHotelID=15711343&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/6000000/5160000/5151400/5151337/14971325.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Pasion Hotel Boutique by Bunik Downtown Playa del Carmen - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,272 reviews £38 includes taxes & fees 4 May - 5 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-04&endDate=2026-05-05&selected=5151337&PinnedHotelID=5151337&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/2000000/1150000/1141300/1141205/c260a12a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Caribbean Paradise Hotel & Spa - 5th Avenue Downtown Playa del Carmen - Pool - Spa - Free Wi-Fi - Air-conditioning 7.4 Good 839 reviews £47 includes taxes & fees 10 Apr - 11 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-11&selected=1141205&PinnedHotelID=1141205&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/17000000/16040000/16036500/16036497/53171514.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Carmen Hotel - Ocean Front Downtown Playa del Carmen - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 825 reviews £90 includes taxes & fees 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=16036497&PinnedHotelID=16036497&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Parking included 8.6 Excellent 745 reviews £97 includes taxes & fees 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4736075,29380961,89275698,92927360,1828518) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Local cuisine breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 400 to 450 for adults and MXN 150 to 200 for children - A bar/lounge - A poolside bar ### Restaurants on site - Rooftop ### Things to do - Hot tub - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Beach towels - Garden - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Well-lit path to entrance ### More - 3 buildings - 3 floors - Banquet hall - Built in 2012 - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Entertainment - 40-inch smart TV with cable channels ### Food and drink - Limited room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Individual furnishings - Iron/ironing board - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 11:30 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 58.66 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: approximately MXN 400 to 450 for adults and MXN 150 to 200 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Property Registration Number 008-007-004904/2025 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms A car is not required for transport to and from this property ### Property is also known as Palm Hotel Playa Palm Playa Playa Palm The Palm At Playa Riviera Maya/Playa Del Carmen, Mexico Palm Playa Hotel Playa del Carmen Palm Playa Hotel Palm Playa Playa del Carmen The Palm at Playa Hotel The Palm at Playa Playa del Carmen The Palm at Playa Hotel Playa del Carmen ## Frequently asked questions ### Does The Palm at Playa have a pool? ### How much does it cost to stay at The Palm at Playa? ### Is The Palm at Playa pet-friendly? ### How much is parking at The Palm at Playa? ### What time is check-in at The Palm at Playa? ### What time is check-out at The Palm at Playa? ### Where is The Palm at Playa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## The Palm at Playa Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.4 Amenities ### 8.2 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 458 8 - Good 251 6 - Okay 151 4 - Poor 78 2 - Terrible 84 ## Reviews Verified ### 10/10 Excellent #### Allison 28 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Clean room, friendly staff and location is perfect! ##### Allison Stayed 5 nights in Jan 2026 Verified ### 10/10 Excellent #### Lawrence 8 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Location quiet and clean nice rooftop bar and pool the staff were nice! I’d stay here again! ##### Lawrence Stayed 1 night in Feb 2026 Verified ### 8/10 Good #### ARIE 1 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Room was clean Staff was very nice ##### ARIE Stayed 1 night in Jan 2026 Verified ### 6/10 Okay #### Anabela 25 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff and room was great. The towels were grey and could need upgrading. Very quiet and was reasonable for the price ![](https://a.travel-assets.com/ugc/hotel-reviews/3c7ec2c3-c472-416b-8f4d-e97d06be830a-1772055863122.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bf497371-d19c-4058-bc69-446f912e60f8-1772055876629.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9c7c4543-a050-48a1-ba35-a195f2f6a341-1772055884670.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Anabela Stayed 1 night in Feb 2026 Verified ### 10/10 Excellent #### Martin 18 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was amazing ##### Martin Stayed 5 nights in Jan 2026 Verified ### 6/10 Okay #### Teres 3 Mar 2026 Liked: Cleanliness, staff & service, property conditions & facilities Good location, steps from the famed 5th Avenue. The suite I had was clean and spacious but lacked character, art. The only common space is the rooftop pool area and bar which is nice, friendly staff. But there was rarely anyone in the rooftop pool area. Bummer. ##### Teres Stayed 7 nights in Feb 2026 Verified ### 6/10 Okay #### Gema 11 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Hotel has a lot of potential. Hot tub was not hot :/ aside from luke water. Front desk is not the greatest with service. Otherwise, location is great. Rooms are very spacious ##### Gema Stayed 2 nights in Jan 2026 Verified ### 8/10 Good #### Stefanie 4 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location have stayed here before. The staff is great and it’s nice to have a roof top pool and bar service. Always a predictable and affordable option. Will definitely stay again can’t beat the location. ##### Stefanie Stayed 5 nights in Nov 2025 Verified ### 10/10 Excellent #### Jennyfer 20 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooftop pool was fantastic! The bar and restaurant staff were very friendly and the cocktails were delicious! We recommend the guacamole too! The location is perfect if you’d like to walk to the beach, 5th avenue and other attractions. ![](https://a.travel-assets.com/ugc/hotel-reviews/261ab59d-4f80-4ec4-96f5-c265233d95d2-1766262992642.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/98f2f657-b523-43e1-8eba-76897642b49c-1766262995190.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f485fbf0-61aa-4acb-96bf-935823d877cf-1766262993674.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jennyfer Stayed 3 nights in Dec 2025 Verified ### 10/10 Excellent #### Milan 13 Dec 2025 Liked: Cleanliness, staff & service, amenities This hotel has priceless location right in the middle of the Playa Carmen fun area. Rooms are big and well noise isolated as there are many nightclubs around. The rooftop pool is great The ##### Milan Stayed 2 nights in Dec 2025 Verified ### 10/10 Excellent #### Avigail 2 Jan 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were very spacious and the hotel is very central, great location and very nice roof top. There is no hot tub. ##### Avigail Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### ava 25 Jan 2026 Liked: Cleanliness, property conditions & facilities The water was very cold in the shower only would stay warm for five minutes. The facilities are beautiful clean staff was there 24 seven. The only thing was that the Jacuzzi was not working. ##### ava Stayed 8 nights in Jan 2026 Verified ### 8/10 Good #### Marius 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location, good pool and working hot tub, Giovani a bartender at the pool bar is so good and nice. ##### Marius Stayed 1 night in Sep 2025 Verified ### 2/10 Terrible #### Jose 22 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities Room felt neglected. Staff not very helpful. ##### Jose Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Leticia 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff and amenities were great! only thing was its so loud at night (parties in the area) ##### Leticia Stayed 1 night in Oct 2025 Verified ### 6/10 Okay #### alain 27 Dec 2025 Liked: Cleanliness Disliked: Amenities No hot water in the shower, the mattress is probably from the early 2000s old enough to have visible wear. Excellent staff. ##### alain Stayed 6 nights in Dec 2025 Verified ### 8/10 Good #### Loretha 29 May 2025 Liked: Cleanliness, property conditions & facilities Great location, clean and friendly staff ##### Loretha Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Marcos 9 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent option, close to everything you need in Playa del Carmen and the staff are amazing. ##### Marcos Stayed 3 nights in Apr 2025 Verified ### 10/10 Excellent #### kingsley 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super limpio, personal atento y buena vibra, apto para ir en pareja o en familia. Recomendable para estar relax y cerquita de la 5ta avenida. 🏪 Super clean, attentive staff and good vibes, suitable for going as a couple or as a family. Recommended to be relaxing and close to 5th Avenue. 🏪 ![](https://a.travel-assets.com/ugc/hotel-reviews/063b7deb-3df5-44d6-8abe-a7de2ce01478-1761424116313.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1ae4fd4f-e841-4735-96dd-48ee8b33e06e-1761424116171.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### kingsley Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Allen 22 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay Everything went well. Check in was a breeze and parking below was a bonus Dj on the roof top pool area was perfect ![](https://a.travel-assets.com/ugc/hotel-reviews/a0c7cc32-e337-44f4-a79a-a3039ebd8a91-1753150860024.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4ae6368d-5664-47af-98e5-1b73d5baebeb-1753150859909.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b4ab10fa-037e-4c6e-9e46-353a76465576-1753150859777.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Allen Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Floyd 27 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great time at the roof top pool, close to everything. ##### Floyd Stayed 1 night in May 2025 Verified ### 8/10 Good #### Adriana 16 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy access to the beach, great eats, and entertainment. We were able to park our car rental in their lot and that was really convenient to access. The only thing the rooftop bar is a separate entity and there was slight miscommunication but they were able to rectify it without a problem. ##### Adriana Stayed 2 nights in Sep 2025 Verified ### 10/10 Excellent #### Michael 20 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, clean, close to 5th avenue steps away from the beach. ##### Michael Stayed 4 nights in Feb 2025 Verified ### 8/10 Good #### Eric 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was very convenient ##### Eric Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Perrin 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing Hidden Gem Amazing room and rooftop. The hotel is in a great location. ##### Perrin Stayed 2 nights in Jun 2025 ### Expedia's Latest Trends ### Hotels > - [Maroma, A Belmond Hotel, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Maroma.h581919.Hotel-Information) > - [Hyatt Vivid Grand Island Cancun Adults Only All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Hyatt-Vivid-Grand-Island.h101124286.Hotel-Information) > - [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > - [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > - [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > - [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > - [Sunset Marina Resort & Yacht Club](https://www.expedia.co.uk/Cancun-Hotels-Sunset-Marina-Resort-Yacht-Club.h579797.Hotel-Information) > - [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > - [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > - [Hilton Cancun Mar Caribe All-Inclusive Resort](https://www.expedia.co.uk/Cancun-Hotels-Hilton-Cancun-Mar-Caribe-All-Inclusive-Resort.h41491098.Hotel-Information) > - [The Reef Playacar Beach Resort & Spa](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Playacar-Beach-Resort-Spa.h794331.Hotel-Information) > - [Mayan Palace Riviera Maya, Playa Pareso ](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Mayan-Palace-Riviera-Maya.h32626814.Hotel-Information) > - [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > - [Palafitos Overwater Bungalows, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > - [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > - [Hotel Roc Luxe Tulum - Adults Only](https://www.expedia.co.uk/Tulum-Hotels-Esencial-Tulum.h33786942.Hotel-Information) > - [Le Blanc Spa Resort Cancun - Adults Only - All-Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Le-Blanc-Spa-Resort-Cancun-Adults-Only-All-Inclusive.h27301.Hotel-Information) > - [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > - [Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Secrets-Playa-Mujeres-Golf-Spa-Resort-Adults-Only.h7874912.Hotel-Information) > - [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > - [Dreams Sands Cancun Resort & Spa - All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Dreams-Sands-Cancun-Resort-Spa.h8393330.Hotel-Information) > - [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > - [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > - [Wyndham Grand Cancun All Inclusive Resort & Villas](https://www.expedia.co.uk/Cancun-Hotels-Wyndham-Grand-Cancun-All-Inclusive-Resort-Villas.h2203.Hotel-Information) > - [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > - [Hard Rock Hotel Cancun - All Inclusive ](https://www.expedia.co.uk/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information) > - [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > - [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.co.uk/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > - [Catalonia Playa Maroma – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information) ---