Title: The Palm at Playa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Palm at Playa Hotel with a rooftop terrace, steps from Quinta Avenida ![Rooftop terrace](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/acb834fc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Rooftop terrace](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/c33e0b31.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | Living area | 40-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/w5402h3594x0y2-1e28294e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/ccd2e81f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/a4d3f9f5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Palm at Playa captures Quinta Avenida's vibrant energy with stylish relaxation spaces. Guests enjoy sunbathing by the rooftop pool or sipping cocktails at the poolside bar. The hotel is praised for its exceptional staff and prime location. VIP Access 8.0 Very good ## Popular amenities - - Hot tub - Bar - Room service - Breakfast available - 24/7 front desk £60 includes taxes & fees 19 Nov - 20 Nov VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=4736075&PinnedHotelID=4736075&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Standard Room | Down duvets, in-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/2729ab4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.0 Very good 25 reviews ### Highlights Individually furnished Air conditioning Smart TV Blackout curtains Down duvet Ceiling fan Rainfall showerhead Hairdryer - 269 sq ft - Sleeps 2 - 1 King Bed ![Loft | Down duvets, in-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/9c0bfc78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft 7.4 Good 13 reviews ### Highlights Furnished balcony Separate sitting area Individually furnished Air conditioning Smart TV Blackout curtains Separate bedroom Down duvet - 646 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Down duvets, in-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/d4c3dec2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 7.8 Good 28 reviews ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Air conditioning Smart TV Down duvet Day bed - 646 sq ft - City view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Down duvets, in-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/18bc2475.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Individually furnished Air conditioning Smart TV Blackout curtains Separate bedroom Day bed Ceiling fan Down duvet - 861 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Down duvets, in-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/32e624a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Individually furnished Air conditioning Smart TV Blackout curtains Down duvet Ceiling fan Rainfall showerhead Hairdryer - 269 sq ft - Sleeps 4 - 2 Double Beds ![Down duvets, in-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/d7b3baad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Individually furnished Air conditioning Smart TV Blackout curtains Down duvet Ceiling fan Rainfall showerhead Hairdryer - Sleeps 4 - 2 Queen Beds ![Down duvets, in-room safe, individually furnished, blackout curtains](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/d4c3dec2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Individually furnished Air conditioning Smart TV Blackout curtains Down duvet Ceiling fan Rainfall showerhead Hairdryer - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Palm-At-Playa.h4736075.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-The-Palm-At-Playa.h4736075.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62625%2C-87.07342&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=_JnM7IzFJHrviYqeCqBtPzMotHA=) 8th Street between 5th and 10th Avenue, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 2 min walk - 0.1 miles - Central Square - 3 min walk - 0.2 miles - Playa del Carmen Main Beach - 6 min walk - 0.4 miles - Mamitas Beach - 11 min walk - 0.6 miles - Playa del Carmen Maritime Terminal - 11 min walk - 0.6 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Mercado 174 - ‬1 min walk - ‪Don Mario Steak and Pasta House - ‬1 min walk - ‪Renzo's Pizza - ‬1 min walk - ‪La Cazota Grill - ‬1 min walk - ‪El Templo - ‬1 min walk ## About this property ### The Palm at Playa Upscale hotel near Quinta Avenida Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are located near The Palm at Playa, which provides a poolside bar, a rooftop terrace and a garden. For some rest and relaxation, visit the hot tub. In addition to a bar, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool, along with sunloungers and pool umbrellas - Local cuisine breakfast (surcharge), a local area shuttle and tour/ticket information - Beach towels, a banquet hall and a 24-hour front desk - Luggage storage - Guest reviews give top marks for the pool, helpful staff and location Room features All 66 individually furnished rooms have comforts such as laptop-compatible safes and air conditioning, as well as amenities such as free WiFi. Guest reviews speak positively of the size rooms at the property. More amenities include: - Rainfall showers, free toiletries and hairdryers - 40-inch Smart TVs with cable channels - Ceiling fans, daily housekeeping and phones ## Similar properties ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,009 reviews £100 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,003 reviews £72 includes taxes & fees 2 Dec - 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17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=16036497&PinnedHotelID=16036497&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/c2b762c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,211 reviews £120 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Area shuttle (surcharge) - Ferry terminal shuttle (surcharge) ### Food and drink - Local cuisine breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 200 to 250 for adults and MXN 150 to 200 for children - A bar/lounge - A poolside bar ### Restaurants on site - Rooftop ### Things to do - Hot tub - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Beach towels - Garden - Pool loungers - Pool umbrellas - Rooftop terrace ### Accessibility - No lift ### More - 3 buildings - 3 floors - Banquet hall - Built in 2012 - Designated smoking areas - Mosquito nets ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Entertainment - 40-inch smart TV with cable channels ### Food and drink - Limited room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Individual furnishings - Iron/ironing board - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the ferry terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MXN 50.91 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: approximately MXN 200 to 250 for adults and MXN 150 to 200 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8:00 AM to 9:00 PM Only registered guests are allowed in the guestrooms ### Property is also known as Palm Hotel Playa Palm Playa Playa Palm The Palm At Playa Riviera Maya/Playa Del Carmen, Mexico Palm Playa Hotel Playa del Carmen Palm Playa Hotel Palm Playa Playa del Carmen The Palm at Playa Hotel The Palm at Playa Playa del Carmen The Palm at Playa Hotel Playa del Carmen ## Frequently asked questions ### Does The Palm at Playa have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 9:00 PM. ### How much does it cost to stay at The Palm at Playa? > As of 17 Nov 2025, prices found for a 1-night stay for 2 adults at The Palm at Playa on 19 Nov 2025 start from £60.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Palm-At-Playa.h4736075.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Palm at Playa pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Palm at Playa? > The Palm at Playa doesn't offer parking. ### What time is check-in at The Palm at Playa? > Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at The Palm at Playa? > Checkout is at noon. ### Where is The Palm at Playa located? > Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Playacar Beach. Playa del Carmen Maritime Terminal and Mamitas Beach are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Palm at Playa Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 10 Location ### 8.2 Staff & service ### 8.0 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 462 8 - Good 247 6 - Okay 151 4 - Poor 76 2 - Terrible 85 ### 10/10 Excellent #### Jeremy 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Property close to everything. Loved the pool and the large rooms with plenty of space to spread out and relax ##### Jeremy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### James 3 Nov 2025 Liked: Cleanliness Very clean and spacious ##### James Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Leticia 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel staff and amenities were great! only thing was its so loud at night (parties in the area) ##### Leticia Stayed 1 night in Oct 2025 ### 2/10 Terrible #### jonathon 2 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Hotel is nothing like the photos,run down ,needs alot of tlc. ##### jonathon Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### kingsley 25 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super limpio, personal atento y buena vibra, apto para ir en pareja o en familia. Recomendable para estar relax y cerquita de la 5ta avenida. 🏪 Super clean, attentive staff and good vibes, suitable for going as a couple or as a family. Recommended to be relaxing and close to 5th Avenue. 🏪 ![](https://a.travel-assets.com/ugc/hotel-reviews/063b7deb-3df5-44d6-8abe-a7de2ce01478-1761424116313.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1ae4fd4f-e841-4735-96dd-48ee8b33e06e-1761424116171.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### kingsley Stayed 2 nights in Oct 2025 ### 2/10 Terrible #### Kevin 8 Nov 2025 Water was hot for 2 min ##### Kevin Stayed 1 night in Nov 2025 ### 6/10 Okay #### Catherine 14 Nov 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Pros: Excellent location to town and beach. Room was spacious and clean. Full kitchen with all you need to cook meals. Cons: our 10% off food was not honored, nor were our 2 free drinks that were included in our package. Some of the food at Breakfast were ice cold upon arrival. No lounge chairs at the pool..only 3 beds in the pool. Front desk did not communicate anything about the hotel, where to find things, amenities…had to ask for hairdryer and found out you need to put a deposit down. Not a big deal but could have been told up front instead of going back and forth from room to front desk. ##### Catherine Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Floyd 27 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great time at the roof top pool, close to everything. ##### Floyd Stayed 1 night in May 2025 ### 10/10 Excellent #### Michael 20 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, clean, close to 5th avenue steps away from the beach. ##### Michael Stayed 4 nights in Feb 2025 ### 6/10 Okay #### ROBERTO 7 Jun 2025 Liked: Cleanliness Excellent location, friendly staff, outdated but clean rooms, the rooftop area is amazing! Recommended for budget travelers looking for a nice hotel near the Quinta Avenida and the entertainment area of Playa. ##### ROBERTO Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### CHRISTOPHER 6 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our second visit in the last 10 months, already planning the third, the Palm is absolutely a gem we love it ##### CHRISTOPHER Stayed 5 nights in Apr 2025 ### 4/10 Poor #### Brenda 24 Jul 2025 Location was selected due to walking distance to Ferry. Location very noisy is off of main Avenue. Did not use any services for 1 night was affordable and convenient. ##### Brenda Stayed 1 night in Jul 2025 ### 8/10 Good #### Eric 30 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location was very convenient ##### Eric Stayed 1 night in Mar 2025 ### 8/10 Good #### Priscilla 30 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities 2min walk from beach ##### Priscilla Stayed 3 nights in May 2025 ### 10/10 Excellent #### Thomas michael 16 Jun 2025 Liked: Cleanliness, property conditions & facilities, room comfort Very nice ##### Thomas michael Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Richard 24 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pleasant affordable hotel right off Quinta. Nice rooftop pool and bar area. ##### Richard Stayed 4 nights in Feb 2025 ### 4/10 Poor #### miriam 23 Aug 2025 Liked: Staff & service Disliked: Amenities Not everything that they offered is available, they list it so you will book it and when you arrive they tell you they don’t have it. ##### miriam Stayed 7 nights in Aug 2025 ### 8/10 Good #### Rafik 27 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good relaxing one night stay at the palms playa . Excellent location right next to 5th Avenida. Large one bedroom with separate living space for our 2 teen daughters. Big balcony . Impressive view from top floor terrasse and pool . Hospitable staff .very comfy super king bed to rest after a 16 hour flight from Middle East . Cons : no microwave Will recommend this hotel . ##### Rafik Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Paul 30 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very comfortable w huge living room. Close to everything ##### Paul Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Victor 20 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice garden and rooftop pool ##### Victor Stayed 7 nights in Nov 2024 ### 10/10 Excellent #### Xavier 28 Dec 2024 Liked: Staff & service, amenities, property conditions & facilities The employees in the hotel were very nice. We got to enjoy 7 days in this property. The only thing I do not like was they did not have enough alcohol at the bar in the rooftop. ##### Xavier Stayed 7 nights in Dec 2024 ### 6/10 Okay #### peter 16 Feb 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Property lacks attention to live!!! Repairs required, modernisation ##### peter Stayed 11 nights in Jan 2025 ### 10/10 Excellent #### jomar 30 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### jomar Stayed 3 nights in Oct 2024 ### 8/10 Good #### charlotte 16 Apr 2025 Liked: Staff & service, amenities Disliked: Property conditions & facilities This place is unique- 2 blocks from the beach is great. The garden is 4/5 stars, beautiful lush greens, nice seating areas, very cool and well maintained. The roof top pool and bar is nice- 3.5/5 stars, good drinks, nice pool, can see the ocean, tables for the "bar tops" crappy, but really enjoyed the service here. The rooms- crap 2/5 stars and being generous. Clean but old, basic, needs up keep, the furiture on the private balcony terrace needs tossed- completely falling apart, the kitchen is crap, and the cupboarss and tables are old wood that needs replaced. No rugs no decorations. Very meh. For us the stay was fine, i drank wine and read my book in the garden, and we had nice sunset cocktails at the roof pool (the mural art work is awesome). Room was a disappointment, but worked. ##### charlotte Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### SEUNGHYUN 30 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Bad service and scam ##### SEUNGHYUN Stayed 2 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - 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