Title: Hotel Cielo Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Cielo Sandy fun near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/5000000/4680000/4673700/4673613/27a5e6b0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Archery](https://images.trvl-media.com/lodging/5000000/4680000/4673700/4673613/ea2410fe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/5000000/4680000/4673700/4673613/616b7b97.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pet-friendly](https://images.trvl-media.com/lodging/5000000/4680000/4673700/4673613/ba3b44ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4680000/4673700/4673613/ae9704a7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Playa del Carmen Maritime Terminal, Hotel Cielo provides a peaceful retreat with its rooftop terrace and restaurant. Guests can book a Swedish massage to relax, utilize the coworking spaces for productivity, and enjoy in-room WiFi to stay connected. 8.8 Excellent ## Popular amenities - Spa - Breakfast available - 24/7 front desk - Room service - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4673613&PinnedHotelID=4673613&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=4673613&PinnedHotelID=4673613&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 16 - Oct 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4673613&PinnedHotelID=4673613&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=4673613&PinnedHotelID=4673613&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4673613&PinnedHotelID=4673613&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4673613&PinnedHotelID=4673613&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4673613&PinnedHotelID=4673613&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=4673613&PinnedHotelID=4673613&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Double Room (Double Interior Room) | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/5000000/4680000/4673700/4673613/8b1eaae3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Double Interior Room) ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Ceiling fan Private bathroom Netflix - 225 sq ft - Sleeps 2 - 1 Double Bed ![Triple Room | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/5000000/4680000/4673700/4673613/d6667075.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Ceiling fan Private bathroom Netflix - 248 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ![Quadruple Room | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/5000000/4680000/4673700/4673613/5f2c140b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Ceiling fan Private bathroom Netflix - 249 sq ft - Sleeps 4 - 2 Double Beds ![Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/5000000/4680000/4673700/4673613/7e64e88e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed 8.0 Very good 1 review ### Highlights Individually furnished Individually decorated Air conditioning Connecting rooms available TV Ceiling fan Private bathroom Netflix - 225 sq ft - Sleeps 2 - 1 King Bed ![Room, 1 King Bed, Balcony | In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/5000000/4680000/4673700/4673613/b8ccc433.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available TV Ceiling fan Private bathroom - 275 sq ft - City view - Sleeps 2 - 1 King Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/5000000/4680000/4673700/4673613/27a5e6b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Balcony 10.0 Exceptional 2 reviews ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available TV Ceiling fan Private bathroom - 395 sq ft - City view - Sleeps 4 - 2 Single Beds and 1 King Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/5000000/4680000/4673700/4673613/27a5e6b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Family Room, Balcony ### Highlights Balcony Individually furnished Individually decorated Air conditioning Connecting rooms available TV Ceiling fan Private bathroom - 395 sq ft - City view - Sleeps 5 - 1 Single Bed, 1 King Bed and 1 Double Bed ## You may also like Ad ![Aerial view](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/bb9290ec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.8 Exceptional 17 reviews £286 includes taxes & fees 18 Oct - 19 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Devossion-By-Live-Aqua-Playa-Del-Carmen-All-Inclusive-Adults-Only.h9062475.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=bfd15224-8c62-47cd-bbb2-08caa12968a1&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15100000/15100000/15099903/3d249464_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ocean Riviera Paradise All Inclusive Playa del Carmen - 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Pool - Spa - Free WiFi - Restaurant 7.8 Good 222 reviews £46 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Soul-Beach-Boutique-Hotel-Spa.h18816081.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=bfd15224-8c62-47cd-bbb2-08caa12968a1&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Cielo.h4673613.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Hotel-Cielo.h4673613.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Hotel Cielo is near a metro station and near the beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed. Jet skiing and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and ecotours nearby. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62430%2C-87.07424&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7ZNOXhLA__czAlCAlu54IWpI5Fo=) Calle 4norte s/n entre 5ta y 10av - Col, Playa del Carmen, QROO, 77710 ### What's nearby - Quinta Avenida - 2 min walk - 0.1 miles - Playa del Carmen Main Beach - 5 min walk - 0.3 miles - Playa del Carmen Maritime Terminal - 8 min walk - 0.5 miles - Playacar Beach - 8 min walk - 0.5 miles - Mamitas Beach - 13 min walk - 0.7 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive ### Restaurants - ‪Karen's - ‬1 min walk - ‪Carboncitos - ‬1 min walk - ‪Ah Cacao Chocolate Café - ‬2 min walk - ‪Los Tapetes - ‬1 min walk - ‪Las Hijas De La Tostada - ‬1 min walk ## About this property ### Hotel Cielo Hotel near Quinta Avenida Close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Hotel Cielo provides a rooftop terrace, a restaurant and more. Treat yourself to a sports massage or other spa services. Stay connected with free in-room WiFi. Other perks include: - Cooked-to-order breakfast (surcharge), a round-trip airport shuttle (surcharge) and access to a nearby health club - A banquet hall, smoke-free property and luggage storage - Tour/ticket information, concierge services and multilingual staff Room features All rooms are individually furnished, and feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches such as free WiFi and air conditioning. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch TVs with Netflix, streaming services and digital channels - Ceiling fans, daily housekeeping and desks ## Similar properties ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/34000000/33280000/33273200/33273173/3a2c09a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Antera Hotel & Residences Downtown Playa del Carmen - Pool - Hot tub - Parking included - Free WiFi 9.0 Wonderful 1,021 reviews £58 includes taxes & fees 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=33273173&PinnedHotelID=33273173&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/5000000/4740000/4736100/4736075/acb834fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Palm at Playa Downtown Playa del Carmen - Pool - Hot tub - Free WiFi - Air conditioning 8.0 Very good 1,023 reviews £44 includes taxes & fees 23 Oct - 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Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,015 reviews £77 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/10000000/9800000/9794300/9794206/3ff2fdd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Margarita, Boho Chic Hotel Downtown Playa del Carmen - Pool - Breakfast included - Free WiFi - Air conditioning 9.0 Wonderful 600 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=9794206&PinnedHotelID=9794206&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/4000000/3880000/3874100/3874019/27383e55.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pelicano Inn Playa del Carmen - Beachfront Hotel Downtown Playa del Carmen - On private beach - Free WiFi - Restaurant - Air conditioning 8.0 Very good 312 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=3874019&PinnedHotelID=3874019&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (MXN 250 per day) - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) ### Food and drink - Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: MXN 200 to 400 for adults and MXN 150 to 300 for children - A restaurant ### Restaurants on site - Carboncitos ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Coworking space ### Outdoors - Beach towels - Beach umbrellas - Direct access to the beach - Rooftop terrace ### Spa - Deep-tissue massages - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Tile flooring in room - Upper floors accessible by stairs only ### More - 2 buildings - 3 floors - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch TV with digital channels - Netflix - Streaming services ### Food and drink - Paper towels - Room service ### More - Air conditioning - Ceiling fan - Connecting rooms available - Desk - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 500 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 200.00 to 400.00 for adults and MXN 150.00 to 300.00 for children - Airport shuttle fee: MXN 2999.99 per vehicle (return, maximum occupancy 4) - Airport shuttle fee per child: MXN 2999.99 (return), (up to 11 years old) - Nearby parking fee: MXN 250 per day (3281 ft away) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Cielo Hotel Cielo Playa del Carmen Hotel Cielo Hotel Cielo Playa del Carmen Hotel Cielo Riviera Maya/Playa Del Carmen, Mexico Hotel Cielo Hotel Hotel Cielo Playa del Carmen Hotel Cielo Hotel Playa del Carmen ## Frequently asked questions ### Is Hotel Cielo pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Hotel Cielo? > Check-in start time: 3 PM; check-in end time: midnight. ### What time is check-out at Hotel Cielo? > Checkout is at noon. ### Does Hotel Cielo provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of MXN 2999.99 per vehicle applies. ### Where is Hotel Cielo located? > Offering direct access to the beach, this Downtown Playa del Carmen hotel is in the city centre and within a 5-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Cielo Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.2 Location ### 9.2 Staff & service ### 8.6 Eco-friendliness ### 8.4 Property conditions & facilities 10 - Excellent 166 8 - Good 108 6 - Okay 35 4 - Poor 9 2 - Terrible 5 ### 8/10 Good #### Asmaaa 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My overall stay was great! The hotel staff were hospitable and kind. The location was great. I wish my room had a fridge and I wish there was warmer water for the shower. I also wish there was a restaurant in the hotel. Other than that, the hotel is beautiful, traditional style and located very close to the beach, food, and nearby festivities. I would give it an 8/10 ##### Asmaaa Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Gladys 28 Jul 2025 Liked: Amenities Great locqtion great hotel convenience so close to 5 avenue ##### Gladys Stayed 1 night in Jul 2025 ### 10/10 Excellent #### ADA 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel has a very good restaurant. The chicken fajitas are the best. The room was very clean and the bed was comfortable. We really like to stay in El Cielo hotel. ##### ADA Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Gordon 10 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Only thing I would have changed was the curtains. A lot of light came into the room at night. ##### Gordon Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### karen 28 Jul 2025 Liked: Cleanliness, staff & service We only stayed a couple of nights but loved staying here. Very clean, friendly staff, close to 5th avenue and the beach, and the AC was awesome after a hot summer day outdoors. We will definitely be back - special shoutout to Beto the manager - he went above and beyond for us. ![](https://a.travel-assets.com/ugc/hotel-reviews/be1f54f8-0df4-4941-a40e-aa702af26659-1753677092756.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### karen Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Ana 28 May 2025 Liked: Cleanliness, amenities, property conditions & facilities It is great one block to the beach! It is safe! Close to stores and restaurants! ##### Ana Stayed 7 nights in May 2025 ### 10/10 Excellent #### carmela 24 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities I really liked this Hotel ##### carmela Stayed 2 nights in Feb 2025 ### 6/10 Okay #### Justin 3 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall it was a good stay. Unfortunately, being right off 5th Ave, it is pretty noisy and the old style windows and curtains do not block out any light. ##### Justin Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Camila 2 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super friendly and helpful staff! ##### Camila Stayed 6 nights in Mar 2025 ### 8/10 Good #### Lorena 9 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities The restaurant across the way was way too loud. ##### Lorena Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Liliana 25 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Awesome & location was great! Will come back! ##### Liliana Stayed 1 night in Mar 2025 ### 8/10 Good #### SANDRA 14 Jul 2025 Liked: Cleanliness, amenities Liked the property overall had all the needed amenities just wished it had a mini fridge ##### SANDRA Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Rosalind 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were lovely and so friendly. Really beautiful traditional interior and super convenient location for the beach. LOVED it ##### Rosalind Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Faramarz 1 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s in a good neighborhood with easy access to the beach ##### Faramarz Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Tammy 27 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hidden gem. Beautiful beach practically at your doorstep. Hotel staff was very pleasant and helpful ##### Tammy Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Mitzi 11 Jan 2025 Liked: Amenities Great service from staff. Hotel is in the mix of it all. And great restaurant connected. ##### Mitzi Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Jessica 31 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a lovely stay and will be back in the near future! ##### Jessica Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### immer 9 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved how its close to the town and bars and restaurants. ##### immer Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Ruben 8 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was very nice. Room was clean. Close to everything. Lots of taxi nearby. Very lively area so be prepared to hear music, trucks and partying all hours of the night. Very close to beach and ferry. ##### Ruben Stayed 6 nights in Mar 2025 ### 10/10 Excellent #### Nicholas 5 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities Like staying in a beautiful Mexican castle. Great location, great staff, very happy with this hotel. ##### Nicholas Stayed 7 nights in Jan 2023 ### 10/10 Excellent #### zev 13 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay! The room looks the same like on the picture, with very local vibe. The stuff was very friendly and welcome. There is restaurant downstairs with lot of options which is very convenient. Stuff is also very friendly. The view from balcony was nice as well. Btw, for Shabbat keeping people there is a key to the room. ![](https://a.travel-assets.com/ugc/hotel-reviews/B80C0CD081D8EC893DA08257FCBF0BEAEACC39721739419087216.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E4E5B67BFF284349B7DF16CB65352BBF28C1C0631739419086056.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### zev Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 27 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Feb 2025 This little hotel is close to everything. It has comfy beds. The staff is great. El berta (Alberto) was particularly helpful & amazing, he took care that I had everything I needed. He even set up a tour for us. If you are looking for a small boutique place to stay in PDC. This is it. ##### Verified traveller Stayed 10 nights in Feb 2025 ### 10/10 Excellent #### RAQUEL 4 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the place, the location is incredible, the staff is very friendly too. Highly recommended. ##### RAQUEL ### 10/10 Excellent #### Cassidy 5 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff and charming hotel. It's a little loud in the evening but if you want to be in the middle of everything you get what you ask for. ##### Cassidy Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### quentin 12 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff, always ready to help. ##### quentin Stayed 3 nights in Feb 2023 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - 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