Title: Magic Blue Spa Boutique Hotel-Adult Only Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Magic Blue Spa Boutique Hotel-Adult Only Adults find their perfect escape at this Playa del Carmen boutique hotel, where poolside relaxation pairs with Brazilian cuisine and rejuvenating spa treatments ## Photo gallery for Magic Blue Spa Boutique Hotel-Adult Only ![Outdoor pool, open 8 AM to 8:00 PM, pool loungers - Magic Blue Spa Boutique Hotel-Adult Only (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/6284d7bd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from room - Magic Blue Spa Boutique Hotel-Adult Only (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/44381998.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Down duvets, minibar, in-room safe, iron/ironing board - Magic Blue Spa Boutique Hotel-Adult Only (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/3a24d082.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor treatment area, hydrotherapy, facials, massages - Magic Blue Spa Boutique Hotel-Adult Only (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/5b47f604.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Magic Blue Spa Boutique Hotel-Adult Only (Playa del Carmen)](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/4499c386.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Tucked away in Playa del Carmen, Magic Blue Spa Boutique Hotel-Adult Only offers an intimate retreat. Savor Brazilian cuisine at the on-site restaurant, indulge in spa treatments like facials and massages, or unwind by the outdoor pool with sun loungers. With dry cleaning/laundry services and car rentals available, this hotel is perfect for adults seeking a relaxing getaway. ## Reviews 9.0 Wonderful ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Bar £115 includes taxes & fees 18 Jan - 19 Jan ## Room options ### Check availability for these dates Tonight [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1671407&PinnedHotelID=1671407&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=1671407&PinnedHotelID=1671407&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 18 - Jan 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1671407&PinnedHotelID=1671407&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1671407&PinnedHotelID=1671407&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1671407&PinnedHotelID=1671407&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=1671407&PinnedHotelID=1671407&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1671407&PinnedHotelID=1671407&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1671407&PinnedHotelID=1671407&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 16 of 16 rooms ### View all photos for Superior Room Two Double Beds with Buffet Breakfast and Spa Access ![Down duvets, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/819287f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room Two Double Beds with Buffet Breakfast and Spa Access 8.0 Very good 1 review ### Highlights Furnished balcony or patio Air conditioning Plasma TV Pillow menu Down duvet Hairdryer Private bathroom Espresso maker - 291 sq ft - Sleeps 3 ### View all photos for Superior Room King Size Bed with Buffet Breakfast and Spa Access ![Down duvets, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/cf8bf4fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room King Size Bed with Buffet Breakfast and Spa Access 8.4 Very good 7 reviews ### Highlights Furnished balcony or patio Air conditioning Plasma TV Pillow menu Down duvet Hairdryer Private bathroom Espresso maker - 291 sq ft - Sleeps 2 ### View all photos for Master Suite with Buffet Breakfast and Spa Access ![Down duvets, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/b5f07c6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite with Buffet Breakfast and Spa Access 10.0 Exceptional 1 review ### Highlights Furnished balcony or patio Air conditioning Plasma TV Pillow menu Down duvet Hairdryer Private bathroom Espresso maker - 366 sq ft - Sleeps 2 ### View all photos for King Size Bed with Buffet Breakfast, Spa Access and Daily Massage for Couples ![Down duvets, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/cf8bf4fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### King Size Bed with Buffet Breakfast, Spa Access and Daily Massage for Couples ### Highlights Furnished balcony or patio Air conditioning Plasma TV Pillow menu Down duvet Hairdryer Private bathroom Espresso maker - 291 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room King Size Bed ![Down duvets, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/cf8bf4fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room King Size Bed 9.0 Wonderful 9 reviews ### Highlights Furnished balcony or patio Air conditioning Plasma TV Pillow menu Down duvet Hairdryer Private bathroom Espresso maker - 291 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Two Double Beds with Buffet Breakfast, Spa Access and Daily Massage for Couples ![Down duvets, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/819287f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two Double Beds with Buffet Breakfast, Spa Access and Daily Massage for Couples ### Highlights Furnished balcony or patio Air conditioning Plasma TV Pillow menu Down duvet Hairdryer Private bathroom Espresso maker - 291 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Superior Room Two Double Beds ![Down duvets, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/819287f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room Two Double Beds 10.0 Exceptional 2 reviews ### Highlights Furnished balcony or patio Air conditioning Plasma TV Pillow menu Down duvet Hairdryer Private bathroom Espresso maker - 291 sq ft - Sleeps 3 - 2 Double Beds ### View all photos for Master Suite with Buffet Breakfast, Spa Access and Daily Massage for Couples ![Down duvets, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/b5f07c6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite with Buffet Breakfast, Spa Access and Daily Massage for Couples ### Highlights Furnished balcony or patio Air conditioning Plasma TV Pillow menu Down duvet Hairdryer Private bathroom Espresso maker - 366 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Master Suite ![Down duvets, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/b5f07c6d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Master Suite 8.0 Very good 1 review ### Highlights Furnished balcony or patio Air conditioning Plasma TV Pillow menu Down duvet Hairdryer Private bathroom Espresso maker - 366 sq ft - Sleeps 2 - 1 King Bed ### Villa Suite ### Highlights Furnished balcony or patio Air conditioning Plasma TV Pillow menu Down duvet Hairdryer Private bathroom Espresso maker - Sleeps 2 - 1 King Bed ### View all photos for Room Superior ![Down duvets, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/4349c3e1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 290 sq ft - Sleeps 2 ### View all photos for Room Superior ![Down duvets, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/7486bfb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 290 sq ft - Sleeps 3 ### View all photos for Suite Master with Garden View ![Down duvets, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/df7c0110.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master with Garden View - 365 sq ft - Sleeps 2 ### View all photos for Room Superior ![Down duvets, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/4280045e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 290 sq ft - Sleeps 3 ### View all photos for Room Superior ![Down duvets, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/4b14ea23.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 290 sq ft - Sleeps 2 ### View all photos for Suite Master with Garden View ![Down duvets, minibar, in-room safe, iron/ironing board](https://images.trvl-media.com/lodging/2000000/1680000/1671500/1671407/6611508b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Master with Garden View - 365 sq ft - Sleeps 2 ## You may also like Ad ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/121000000/120820000/120814200/120814106/216887f2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Pet-friendly - Free Wi-Fi - Air-conditioning 7.8 Good 9 reviews £111 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Indigo-Playa-Del-Carmen-By-Ihg.h120814106.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=3ee2708b-02d1-40d7-a1d3-8991fc0bf30e&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/89000000/88210000/88203600/88203504/3a7dccbd_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The St. Regis Kanai Resort, Riviera Maya Maroma - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Magic-Blue-Spa-Boutique-Hotel-Adult-Only.h1671407.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Magic-Blue-Spa-Boutique-Hotel-Adult-Only.h1671407.Hotel-Information) ## About the area Located in Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, Magic Blue Spa Boutique Hotel-Adult Only is in the entertainment district and near the beach. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Playa del Carmen Main Beach. Don't miss out on a visit to Xcaret Eco Theme Park. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and ecotours. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62806%2C-87.07266&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nLIiMtaMx46_yTUAmTpM6fKfa3s=) Avenida 10, Entre Calle 10 y 12 Norte, Playa del Carmen, QROO, 77710 ### What's nearby - Quinta Avenida \- 2 min walk \- 0.1 miles - Central Square \- 3 min walk \- 0.2 miles - Playa del Carmen Main Beach \- 3 min walk \- 0.2 miles - Quinta Alegría Shopping Mall \- 3 min walk \- 0.2 miles - Mamitas Beach \- 8 min walk \- 0.5 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive ### Restaurants - ‪Ilios restaurant - ‬1 min walk - ‪Porfirio’s - ‬2 min walk - ‪Sushi Roll - ‬1 min walk - ‪Sushi Ken - ‬1 min walk - ‪Bovino's - ‬1 min walk ## About this property ### Magic Blue Spa Boutique Hotel-Adult Only Upscale hotel near Quinta Avenida Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Magic Blue Spa Boutique Hotel-Adult Only provides a poolside bar, a terrace and a garden. Indulge in hydrotherapy, a massage and a facial at the on-site spa. Be sure to enjoy a meal at the on-site Brazilian cuisine restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site. You'll also enjoy the following perks during your stay: - An outdoor pool, along with sunloungers - A round-trip airport shuttle (surcharge), multilingual staff and coffee/tea in reception - A 24-hour front desk, smoke-free property and a porter/bellboy - Free newspapers, a front desk safe and tour/ticket information Room features All guest rooms at Magic Blue Spa Boutique Hotel-Adult Only have comforts, such as pillow menus and air conditioning, as well as amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with showers and free toiletries - 28-inch plasma TVs with cable channels - Furnished balconies or patios and daily housekeeping ## Similar properties ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/bb3c34bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HM Playa del Carmen Gonzalo Guerrero - Pool - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,000 reviews £99 includes taxes & fees 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=11516987&PinnedHotelID=11516987&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/3000000/2870000/2862500/2862476/ad17a829.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maya Villa Condo Hotel & Beach Club Downtown Playa del Carmen - Pool - Kitchen - Parking included - Free Wi-Fi 9.2 Wonderful 363 reviews £173 includes taxes & fees 21 Jan - 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A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Full-service spa - Outdoor pool - Sauna - Steam room - Yoga classes ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Garden - Pool loungers - Terrace ### Full-service spa - Facials - Hydrotherapy - Massage - Outdoor treatment areas - Treatment room ### Accessibility - No lift ### More - 2 floors - 3 buildings - Built in 2009 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Pillow menu ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 28-inch plasma TV with cable channels ### Food and drink - Espresso maker - Free bottled water - Limited room service - Minibar ### More - Access via exterior corridors - Air conditioning - Iron/ironing board - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds This property welcomes adults only Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: MXN 3500 per vehicle (return) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Pool access available from 8 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 18 years old and younger are not permitted at this adults-only property No pets and no service animals are allowed at this property ### Property is also known as Hotel Boutique Magic Blue Hotel Magic Blue Magic Blue Boutique Magic Blue Boutique Hotel Magic Blue Boutique Hotel Playa del Carmen Magic Blue Boutique Playa del Carmen Magic Blue Hotel ## Frequently asked questions ### Does Magic Blue Spa Boutique Hotel-Adult Only have a pool? ### How much does it cost to stay at Magic Blue Spa Boutique Hotel-Adult Only? ### Is Magic Blue Spa Boutique Hotel-Adult Only pet-friendly? ### How much is parking at Magic Blue Spa Boutique Hotel-Adult Only? ### What time is check-in at Magic Blue Spa Boutique Hotel-Adult Only? ### What time is check-out at Magic Blue Spa Boutique Hotel-Adult Only? ### Does Magic Blue Spa Boutique Hotel-Adult Only provide a shuttle to the airport? ### Where is Magic Blue Spa Boutique Hotel-Adult Only located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Magic Blue Spa Boutique Hotel-Adult Only Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 453 8 - Good 256 6 - Okay 39 4 - Poor 21 2 - Terrible 14 ## Reviews ### 10/10 Excellent #### Erica 25 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was extremely attentive to us. ##### Erica Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Bibiana 30 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities SAFETY AND QUIET PLACE, THE SAUNA IS CLEAN AND RELAXING ##### Bibiana Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Andrew 15 Dec 2024 Liked: Staff & service It was a neat little spot with an amazing pool area. The staff was extremely friendly, welcoming and helpful! ##### Andrew Stayed 1 night in Dec 2024 ### 8/10 Good #### MERCEDES 5 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location close to all. Everything was clean and well taken care of. Beautiful. Breakfast was fresh . The only issue was with the spa promotion. There is a credit for spa treatments upon arrival, which is nice . However the wording on the paper isn’t clear or correct on what spa service you need to have in order to get said credit. Upon check out the woman at the desk argued that it’s clear . Well it’s not. ##### MERCEDES Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Daniel 4 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We will absolutely stay here again! It’s a beautiful hidden oasis when you enter! I thought it might be noise upon arriving and seeing the location was centered in town..but once you enter the hotel, it’s as quiet and serene as could be! The staff of fabulous the pool is beautiful and the bar staff and drinks were A ..location for walking to restaurants and shopping can’t be beat! ##### Daniel Stayed 4 nights in Jan 2025 ### 8/10 Good #### Consuelo 17 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely pool, quiet, very relaxing. Adjacent restaurant had a very nice breakfast. Staff very friendly. ##### Consuelo Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Daniella 5 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoyed the hospitality of this place. They are so friendly and caring. Truly felt welcomed. ##### Daniella Stayed 5 nights in Aug 2024 ### 8/10 Good #### Jack 14 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Small safe and clean ##### Jack Stayed 1 night in May 2024 ### 10/10 Excellent #### Avi 9 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Celebrating bday 2nd time here. It’s a great price and really peaceful but close to all of the night spots restaurant and beach. Literally the perfect vacation ##### Avi Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Jihan 18 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities The pool and garden was gorgeous. Very walkable location. All waking distance. No need to take a taxi. Plenty of very good restaurants across. The spa was amazing too. The hammocks for each room were so much fun. I recommend very much. ##### Jihan Stayed 4 nights in Sep 2024 ### 8/10 Good #### Maria 5 Feb 2024 Liked: Cleanliness, staff & service, amenities We really enjoyed our stay beautiful pool area and staff was very friendly and helpful. Bathrooms need an update and rooms sometimes noice at night. But really an oasis in the perfect location. ##### Maria Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Tracy 2 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities As always, the property is beautiful and the staff amazing. Unfortunately, I had to return home early, but the staff helped me out and treated me with care ##### Tracy Stayed 6 nights in Jan 2024 ### 10/10 Excellent #### Michelle 7 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was a perfectly convenient area in the heart of Playa - right next to all the popular shopping and dining areas. While the area can go on all night, inside the hotel is very serene, private, and super relaxing. The beds were super comfy, the pool was very relaxing, we did the hydrotherapy, and the buffet breakfast that comes with it (from the attached Brazillian restaurant) was amazing. If we go back to Play, we will stay here again. ##### Michelle Stayed 3 nights in Dec 2023 ### 8/10 Good #### Todd 9 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice staff, decent place with some issues. Lovely people - great staff. Real bad problems with getting hot water (takes 10 minutes easily), and the daily hydrotherapy we paid for in our packages were sold out for half the days we were there. Nice buffet. Further from the beach than it seems on the map. ##### Todd Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Martha Lucia 8 Feb 2024 It felt like an oasis with the beautifully landscaped grounds. The room was very quiet and the mattress was wonderful. The shower water was lukewarm but was told that it’s normal for that area because of the hot weather. The robes were a nice luxury to have and the seating area immediately outside our room Ali g with the hammock was very pleasant! The staff was on top of things and showed professionalism. ##### Martha Lucia Stayed 6 nights in Jan 2024 ### 6/10 Okay #### Laura Lee 31 May 2025 Disliked: Cleanliness, amenities This was advertised as a luxury boutique motel. The only luxury was bathrobes hung in the bathroom. The faucets were all corroded and difficult to adjust the temperature. There were no night stands, just stained cloth covered benches. The remotes were dirty. The toilet seat wouldn’t stay up. The reception desk didn’t speak enough English to carry a good conversation. One day we were made to eat on the patio in the heat with no explanation why we couldn’t eat indoors like the rest of the time. The swimming pool was warm and not refreshing in 90+ degrees. The beds were comfortable and they had a great breakfast. Unfortunately, that wasn’t enough to give it a good rating. ![Moldy shower grout](https://a.travel-assets.com/ugc/hotel-reviews/ac4177ed-67e2-48cf-b85b-b4c014ad2624-1748656172130.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Stained benches next to beds (no night stands)](https://a.travel-assets.com/ugc/hotel-reviews/989ffd42-e604-4701-826a-395fac0383af-1748656174311.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Moldy clothes rack in shower](https://a.travel-assets.com/ugc/hotel-reviews/b6670ba3-f3d3-4d4f-87c2-b5c8f439e554-1748656171882.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Peeling shower privacy film ](https://a.travel-assets.com/ugc/hotel-reviews/9cb0ea1d-5b25-4f1e-b126-72b8fafcc297-1748656171830.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Laura Lee Stayed 6 nights in May 2025 ### 2/10 Terrible #### Catalin 17 Mar 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Pros: - staff are friendly and helpful - good location - good swimming pool area, although only half is in the sun Cons: - I've had large cockroaches in my room - bathrooms are awful, very old and full of mold - staff lost a towel when cleaning and asked me to pay a very high price (300MXN) to replace it. I suspect they did on purpose to make more money - aircon has a relatively bad smell when it works - warm water takes very long to pour - wi-fi can drop sometimes - mattress is old and bends in the middle - the windows are not double glazed which means noises from the street and night clubs are not blocked and it's hard to sleep - lighting in the room is pretty bad, the lights are strangely positioned - there are no fire alarms in the rooms and common area, thus increasing health & safety risks - the rooms are very dated and old fashioned, are in bad need of a modern upgrade to give it a premium feel - overall, I think it's too expensive for the quality of service and quality of rooms provided ##### Catalin ### 10/10 Excellent #### Patrick 29 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff was amazing. ##### Patrick Stayed 6 nights in Nov 2025 ### 2/10 Terrible #### Jessie 9 Jan 2026 Liked: Cleanliness Disliked: Property conditions & facilities Staff was really nice Pool was really nice Location is great Shower was tricky to get just right to get warm water. It had to be dialed in to exact millimeter or else it would come like warm at best No guest policy is inconvenient Expensive for bare the room was ##### Jessie Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Yuki 4 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good Hotel, I can recommend it., ##### Yuki Stayed 2 nights in Feb 2025 ### 2/10 Terrible #### Martin 7 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Awful experience ##### Martin Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Gary 22 Oct 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Property maintenance and repairs poor in some respects. ##### Gary Stayed 2 nights in Oct 2025 ### 6/10 Okay #### michelle 7 Jul 2025 Disliked: Amenities The property need a little renovation the shower has to run for 10 minutes for hot water the breakfast is ok nothing Good over priced your paying for the area ##### michelle Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### MARIA 3 Jul 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Great place ! ##### MARIA Stayed 4 nights in Jun 2022 ### 10/10 Excellent #### Alejandra 5 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would definitely be going back🙏🇲🇽overall wonderful ##### Alejandra Stayed 4 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - 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